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Cognitive Reliability and Error Analysis Method (CREAM)
E. Hollnagel (Author)
9780080428482, Elsevier Science
Hardback, published 23 January 1998
302 pages
24.4 x 17.5 x 2.3 cm, 0.6 kg
The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment. This book detailing the use of CREAM is, therefore, both timely and useful. CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to:
It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model.
• identify tasks that require human cognition and therefore depend on cognitive reliability
• determine the conditions where cognitive reliability and ensuing risk may be reduced
• provide an appraisal of the consequences of human performance on system safety which can be used in PSA.
Chapter headings: The State of Human Reliability Analysis. The Need of HRA. The Conceptual Impuissance. A Conceptual Framework. HRA - The First Generation. CREAM - A Second Generation HRA Method. The Search For Causes: Retrospective Analysis. Qualitative Performance Prediction. The Quantification of Predictions.
Subject Areas: Industrial quality control [TGPQ], Health & safety issues [KNXC]
