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Clinical Communication in Medicine
"As Chief Medical Officer I am very aware of the importance of effective communication with patients and their families. This book comprehensively charts the evidence base that underpins current teaching in clinical communication in medicine and draws together the interdisciplinary strands from which it has evolved providing an historical perspective. I expect this to become an essential reference text for all those involved in teaching clinical communication to medical students and doctors, and for health professionals who are interested in developing their knowledge of the subject. I am happy to endorse this book." Professor Dame Sally Davies, Chief Medical Officer
Jo Brown (Edited by), J Brown (Author), Lorraine Noble (Edited by), Alexia Papageorgiou (Edited by), Jane Kidd (Edited by)
9781118728246, Wiley
Paperback / softback, published 1 January 2016
288 pages
22.9 x 15.2 x 1.5 cm, 0.454 kg
"From being proactive to skills that come into play when handling emergencies, Clinical Communication in Medicine discusses all kinds of scenarios and options, contrasting different coping strategies and approaches, and should be required reading for any medical student." (California Bookwatch, 2016)
"The result is a scholarly yet accessible blend of history, social science, and medical and psychological insights recommended for anyone working in a clinical medical setting." (Donovan's Literary Services 2016)
Highly Commended at the British Medical Association Book Awards 2016
Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions.
Focusing on three key areas – the doctor-patient relationship, core components of clinical communication, and effective teaching and assessment – Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood.
Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.
Contributors viii Foreword xi 1 Introduction 1 Part 1: The doctor‐patient relationship 2 Introduction to the Doctor–Patient Relationship 5 3 History of the Doctor–Patient Relationship 6 4 Models of the Doctor–Patient Consultation 21 5 What Is Effective Doctor–Patient Communication? Review of the Evidence 30 6 Patient‐Centredness 40 7 The Impact of Training 49 8 The Future of the Doctor–Patient Relationship 57 Part 2: Components of Communication Part 2A: Core Tasks in Clinical Communication 9 Overview of Core Tasks in Clinical Communication 69 10 Relationship Building 72 11 Information Gathering and Clinical Reasoning 76 12 Information Sharing and Shared Decision Making 81 13 Communicating about Risk and Uncertainty 87 14 Responding to Emotions 91 15 Breaking Bad News 98 16 Facilitating Behaviour Change through Motivational Interviewing 104 17 Responding to Medical Error and Complaints 108 Part 2B: Diversity Issues in Clinical Communication and Cultural Diversity 18 Overview of Diversity Issues in Clinical Communication 117 19 Diversity Issues in Clinical Communication 119 20 The Family Consultation 127 21 Consulting with Children and Young People 131 22 The Older Patient 138 23 End of Life Issues 147 24 Mental Health Matters 151 Part 2C: Interprofessional Communication 25 Interprofessional Communication and Its Challenges 159 Part 3: Learning Teaching and Assessment 26 Introduction to Learning Teaching and Assessment 171 27 The History of Clinical Communication Teaching 172 Part 3A: Models of Learning 28 Behaviourism as a Way of Learning 181 29 Situated and Work‐Based Learning 186 30 Experiential Learning 193 31 Transformative Learning and High‐Fidelity Simulation 200 32 Reflective Practice 206 33 Models of Feedback 211 Part 3B: The Assessment of Communication 34 Introduction to Assessment in Communication 221 35 Assessing Performance 233 36 Workplace‐Based Assessment 241 Part 4: Afterword 37 Afterword 251 Index 252
Jane Kidd
Section lead editor: Lorraine M. Noble
Lorraine M. Noble
Annie Cushing
Alexia Papageorgiou
Gregory Makoul and Sandra van Dulmen
Rosie Illingworth
John Skelton
Lorraine M. Noble
Section lead editor: Alexia Papageorgiou
Jonathan Silverman
Jonathan Silverman
Jonathan Silverman
Jonathan Silverman Copyrighted Material
Katherine Joekes
Theano V. Kalavana
Rob Lane
Eva Doherty
Lucy Ambrose and Lindsey Pope
Costas S. Constantinou
Margot Turner and Nisha Dogra
Xavier Coll
Xavier Coll
Andrew Tarbuck
Vinnie Nambisan and Jennifer Balls
Jonathan Wilson
Susanne Lindqvist
Section lead editor: Jo Brown
Jo Brown
Victoria Bates Jonathan Reinarz and Connie Wiskin
Jo Brown
Jo Brown
Jan van Dalen
Wesley Scott‐Smith
Sally Quilligan
Catherine J. Williamson Jill Dales and John Spencer
Jane Kidd
Connie Wiskin and Janet Lefroy
Jane Kidd and Janet Lefroy
Jo Brown Lorraine M. Noble Alexia Papageorgiou and Jane Kidd
Subject Areas: Clinical & internal medicine [MJ]
