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Catering Management

Nancy Loman Scanlon (Author)

9781118091494, Wiley

Hardback, published 26 July 2013

272 pages
27.9 x 22.1 x 2 cm, 0.816 kg

An essential, up-to-date guide for catering students and professionals, Catering Management, Fourth Edition, covers all aspects of the business, (operations, sales and marketing to food and beverage service, menu planning and design, pricing, equipment, staff training, and more). The new edition is completely revised with information on sustainable and green catering practices, digital menu and proposal design, new catering industry software, and the expansion of the event market. State-of-the art marketing strategies, including social networking, web promotion, and on-demand proposal development, are also covered.

Preface vii

Acknowledgments ix

Chapter One Historical Banqueting 1

Chapter Two Styles of Catering Operations 25

Chapter Three Catering Business Development 51

Chapter Four Catering Sales and Marketing and Digital Support 65

Chapter Five Catering-Menu Program 101

Chapter Six Food-and-Beverage Operational Controls 121

Chapter Seven Catering-Menu Pricing and Controls 139

Chapter Eight Catering-Menu Design 161

Chapter Nine Catering Beverage Management 191

Chapter Ten Quality-Service and Standards Training 205

Chapter Eleven Managing Catering Equipment 221

Glossary 239

Endnotes 247

Bibliography 249

Index 251

Subject Areas: Cookery / food & drink etc [WB]

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