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Building the Successful Veterinary Practice, Leadership Tools
Thomas E. Catanzaro (Author)
9780813828190, Wiley
Paperback / softback, published 1 January 1997
184 pages
24.6 x 18.9 x 1 cm, 0.335 kg
Building the Successful Veterinary Practice, Volume 1, Leadership Tools This is the first volume of a multi-volume set of veterinary practice leadership and management resources. Veterinarians will discover the concepts and tools that can enable them to help the staff in their practices develop into a team, one that eagerly responds to changes in the marketplace and is committed to improvement. Catanzaro has written in pragmatic terms about: the attitudes that promote a sense of teamwork; evaluating and developing your own leadership skills; the structure of a successful group; communication techniques; and Continuous Quality Improvement--all with an eye on the special circumstances and dynamics within veterinary practices. Appendices include a glossary of terms, leadership calibration instruments, summary leadership skill sessions, and suggestions for additional reading. The next volume in the series will address key programs to enhance net income.
Introduction Chapter One The Foundation: Attitude of a Leader Chapter Two The Framework: Skills of Leadership Chapter Three Closing in the Structure: The Glue to Hold It Together Chapter Four Inside Finishing: Sharing the Vision and Power with Others Appendix A Leadership Calibration Instruments
Nurturing Your Leadership Competencies
Skill Is Not Enough
The Competencies Iceberg
Redesigning Leadership
Review
Definition of a Team Player
Personal Roles in the Team
Listening Skills
How to Build a Team
The Infinity Model
The Values of Granddad
Review
Definition of Leadership
Traits of Leadership
Leadership Principles
Leadership Skills for Veterinary Practices
Evaluating Your Leadership Qualities (LQ)
Commitment
OTeam TPRO Evaluation Survey
The Framework Flow
Review
Styles of Leadership
The Leader's Management Checklist
Designing Recognitions and Rewards
The Importance of Effective Communication
Planning Should Mean Putting It Together Right
A New Method for Staff Evaluation
Review
Continuous Quality Improvement
The Pillars of CQI Excellence
The Only Constant Is Change
Three-Stage Planning Process
Abuse and Neglect of the CQI Process
Quality Transformation
CQI Checklists
Value Management with Continuous Quality Improvement
Review
Appendix B Leadership Skills Handout
Subject Areas: Veterinary medicine [MZ]
