An Intelligent Organization
Integrating Performance, Competence and Knowledge Management

Pentti Sydänmaanlakka (Author)

9781841120485, Wiley

Hardback, published 26 April 2002

248 pages
24.4 x 16.3 x 2.5 cm, 0.531 kg

Nur durch kompetente und motivierte Mitarbeiter kann sich ein Unternehmen dauerhaft einen Wettbewerbsvorteil sichern.

"An Intelligent Organization" erläutert am Beispiel von Nokia, wodurch sich eine intelligente Organisation auszeichnet, nämlich durch Integration von Performance, Kompetenz und Knowledge Management.

Dieses Buch bietet einen bemerkenswerten Einblick in die Denkprozesse von Nokia, einem international erfolgreichen Unternehmen, das diese Herausforderung souverän gemeistert hat.

Geschrieben von einem ausgesprochenen Experten: Autor Pentti Sydänmaanlakka ist Director of Change Management bei Nokia Networks.

About the author

Preface

Acknowledgements

ORGANIZATIONAL LEARNING

Learning as a factor of competition and a mean of survival

What is learning

Levels of learning

Learning skills of organization

Learning and feedback

Learning and change

How to support learning by doing

PERFORMANCE MANAGEMENT

Continuous improvement of performance as an objective

The viewpoint of organization, individual and environment

Planning and development discussions

Daily leadership and planning meetings

Connections to other human resource management processes

Summary and critical success factors

COMPETENCE MANAGEMENT

Continuous improvement of competence as an objective

Strategic management

Core competence as a framework

Competence management in practice

Individual competence

Summary and key learnings

KNOWLEDGE MANAGEMENT

Continuous application of new knowledge as an objective

What is knowledge management?

Knowledge management in practise

Intellectual capital and its measurement

Summary and conclusions

INTELLIGENT ORGANIZATION

Can organization be intelligent?

The features of intelligent organization

Integrating performance, competence and knowledge management

Human resources management in an intelligent organization

Management in an intelligent organization

On the way towards intelligent organization

The ideal organization of the future

Appendices

Bibliography

Subject Areas: Business & management [KJ]