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AI for Nonprofits
Putting Artificial Intelligence to Work for Your Cause
“I'm so thrilled to see the nonprofit sector begin to embrace AI to maximize impact in the world. AI for Nonprofits is the wake-up call we need, providing the actionable insights to leverage this transformative technology now." "AI for Nonprofits isn't just another tech book – it's a call to action. It shows us how to use AI to level the playing field, amplify marginalized voices, and build a more equitable world. It’s about power, people, and progress." "AI for Nonprofits offers a powerful guide to using technology to strengthen movements and drive meaningful change.” "A game-changer for organizations ready to embrace AI in a way that aligns with their values and amplifies their mission!" “The world doesn’t need more talk—it needs action, and AI can be a critical tool in the fight for climate justice. This insightful resource provides a roadmap for means to leverage but also manage AI to support climate innovation, enhance sustainability efforts, and empower communities on the frontlines.” “People keep saying AI is going to change everything—well, nonprofits need to be part of that “everything.” This essential toolkit is a must-read for mission-driven folks who want to harness AI for good and help lead us forward.” "If you have been concerned about how AI may dehumanize fundraising, think again. AI for Nonprofits will show you how to use this miraculous tool to extend and even enhance the deeply personal connections that are at the heart of great fundraising. This practical, inspiring book will show you how to use AI to deepen donor relationships, expand generosity, and fuel transformational giving" “The right technology can take a local idea and turn it into a worldwide movement. This must-have resource is an essential guide for nonprofits that want to use AI to connect people across borders, unlock generosity, and create lasting change.” "AI isn’t coming for the nonprofit world—it’s already here, reshaping everything from fundraising to storytelling to how we rally people for change. Cheryl Contee and Darian Rodriguez Heyman have assembled an all-star squad of experts to demystify AI and show mission-driven organizations how to harness its power without losing their soul." “Time for a practical guide to AI that's not just informative, but inspiring! This book shows nonprofits ways to harness the power of AI to achieve truly remarkable things." "AI for Nonprofits brilliantly demystifies the power of artificial intelligence, offering practical insights that empower nonprofit leaders to drive meaningful social change. This book is an essential resource for anyone in the nonprofit sector looking to harness the potential of AI to amplify their impact and create a brighter, more inclusive future.” "Darian and Cheryl have gathered the best and the brightest to create THE guide for every nonprofit leader to use to be a catalyst for culture change in their organizations - to see AI as a tool for innovation and to imagine what is possible." "AI for Nonprofits shows you not just how to adopt new tools, but how to integrate them holistically into your mission, preserving the best of what makes your organization human and mission-driven." "The challenges facing our world demand innovative solutions. AI for Nonprofits empowers us to leverage AI to accelerate progress on the issues we care most about – urgently." "Without transparency, AI can deepen bias and inequality instead of solving it. This book gives social impact leaders the tools to ensure AI is used responsibly, advocating for policies that put ethics and fairness first." "This guide goes beyond supporting nonprofits—it’s a game-changer for philanthropists and donors. It reveals how technology can help maximize impact through smarter, data-driven giving decisions, making it an essential resource for anyone who wants their generosity to drive meaningful, lasting change." "This insightful book provides a roadmap for nonprofits looking to leverage AI to amplify their missions and serve communities more effectively." “AI for Nonprofits is part owner’s manual, part encyclopedia, and 100% essential for any nonprofit executive who has problems to solve—and who of us doesn’t—and wants to use the remarkable power of AI to solve them. Darian and Cheryl have assembled an A-List of AI and nonprofit thinkers and teachers to get you started with this technology and help you slot it into your organization in a way that lightens your workload and supports your mission. If you have any questions about how AI fits into your organization, you’ll find the answers here.”
—Reid Hoffman, Partner at Greylock, Co-Founder of LinkedIn and Manas AI
—Van Jones, Founder of DreamMachine.org & CNN Host
—Jody Williams, Nobel Peace Prize Laureate (1997); Chair, Nobel Women’s Initiative
—Beth Kanter, Nonprofit Technology Thought Leader & Author of The Smart Nonprofit
—Daniel Kammen, The Lau Distinguished Professor of Sustainability at University of California Berkeley, Coordinating Lead Author, Intergovernmental Panel on Climate Change, which shared the 2007 Nobel Peace Prize
—Craig Newmark, founder of craigslist
—Lynne Twist, Founder, The Soul of Money Institute
—Premal Shah, founder of Kiva.org
—Baratunde Thurston, Emmy- nominated host of PBS’ America Outdoors and Life with Machines
—Joan Blades, co-founder of MoveOn.org and Living Room Conversations
—Maria Teresa Kumar, Co-founder and President of Voto Latino
—Joan Garry, president of Joan Gary Consulting and author of Joan Garry’s Guide to Nonprofit Leadership
—Jonathan Brill, Forbes #1 Futurist in the World
—Natalie Foster, President and co-founder, Economic Security Project and Senior Fellow, Aspen Institute Future of Work Initiative
—Brandon Silverman, co-founder of CrowdTangle
—Ashley Thompson, Director of Thought Leadership, Fidelity Charitable
—Evan Segal, The Segal Family Foundation
—Eric Schurenberg, Former Editor, Money, Inc., & FastCo Magazines & Founder, Alliance for Trust in Media
Darian Rodriguez Heyman (Author), Cheryl Contee (Author)
9781394298419, Wiley
Paperback / softback, published 21 July 2025
528 pages
22.9 x 18.3 x 3 cm, 0.816 kg
A collection of actionable AI tools you can apply immediately to help your nonprofit drive social impact and change In AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause, a team of leading nonprofit experts and social entrepreneurs delivers a startlingly insightful, strategic “how-to guide” for nonprofit and foundation leaders, board members, and volunteers, as well as higher education professionals and social entrepreneurs looking to deploy and integrate artificial intelligence tailored to their organization's mission and needs. It's the leading reference guide for people who are entirely new to AI, as well as tech-savvy veterans with a deep understanding of artificial intelligence looking for proven, hands-on techniques they can apply immediately to transform their nonprofits. Each chapter is based on interviews conducted with 57 of the nonprofit industry's most innovative and reputed voices. Together, they provide the latest strategies and tactics for nonprofit generative AI and predictive analytics applications, skills and competencies needed to effectively use this new technology, tips, tools, best practices, resource reviews, and the most common pitfalls to avoid. AI for Nonprofits walks you through exactly how to strategically customize artificial intelligence to improve your fundraising and resource development efforts, marketing and community engagement, program delivery, and back-office operations. From human resources management to program strategy, social listening, and donor research, the book provides the on-the-ground techniques you need to deploy to transform your nonprofit's operations. Inside the book: AI for Nonprofits explains how to supercharge your organization's fundraising pipeline, marketing and community engagement, program delivery, back-office operations, and governance policies. It's perfect for nonprofit executives, managers, professionals, and leaders, AI for Nonprofits will also earn a place in the libraries of anyone with an interest in using AI to power social impact and change.
Foreword: Your Future Is NOW xiii About the Book xvii Acknowledgments xxiii Part I Introduction To AI: Laying The Foundation For Responsible Adoption 1 1 The Future Is Now: AI 101, the Basics 5 2 Before You Get Started 17 Understanding the AI Adoption Life Cycle 28 3 90-Day Blueprint for AI Success 33 Key Ingredients for AI Adoption Success 43 4 Adapting and Thriving in the Age of AI 47 Predictive Medical Analytics Case Study: Michael J. Fox Foundation and Sensoria Health 56 5 How to Sell AI Upstream and Downstream Within Your Organization 59 AI as Your Institutional Memory 72 6 AI and Technology Planning: Figuring Out Your Tech 77 Guidelines for AI Vendor Selection 87 7 Prompt Engineering: Asking AI the Right Questions 91 Introducing Arnold, the StaffBot: Lung Cancer Foundation of America Case Study 104 Part II Fundraising: Strengthening Relationships, Not Replacing Them 107 8 Prompting Next Gen Donors to Give 111 9 Donor Research 127 Political Fundraising 137 10 The Future of Philanthropy: AI and Donor Engagement 141 CRM 2.0: The Road Map Ahead 150 11 Peer-to-Peer Fundraising and Ambassador Engagement 155 12 Foundation Prospecting 167 13 Grant Writing and Reports 177 Securing Funding for Your AI Upgrades 186 Part III Marketing And Community Engagement: Building More Meaningful Relationships Through Ai 189 14 Audiovisual (AV) Content Creation 191 Translation 204 15 Social Listening 209 Using Machine Learning to Segment Your Lists 218 Social Media Analysis 222 Volunteer Recruitment and Management 226 16 Community Engagement 231 17 Lobbying and Advocacy 239 Part IV Programs: Redefining Mission Delivery With AI 249 18 Preparing for AI Integration 251 Leveraging Emerging Technology: Save the Children Case Study 261 19 Strategic Planning 265 20 Dashboarding: Impact Measurement and Data Visualization 279 Program Evaluation 289 Ensuring Data Quality 293 21 Developing Your Own Custom Large Language Model 297 22 Public-Facing Chatbots 305 23 Dealing with Mis/Disinformation 315 Part V The Invisible Backbone: Transforming Back-Office Operations With AI 325 24 Human Resources 329 25 Finance and Bookkeeping 341 26 Board Recruitment and Engagement 349 Recruiting Tech Executives to Your Board 361 27 IT Infrastructure and Software: The Tech Stack Needed to Support AI Integration 365 Part VI Policies And Protections: Safeguarding The Mission And Avoiding Trouble In The Age of AI 377 28 Cybersecurity in the Age of AI 379 29 Enhancing Legal Operations and Compliance 397 30 Data Privacy and Ethical AI Adoption 407 PART VII AI ACROSS MISSIONS: INNOVATING FOR PHILANTHROPY, SOCIAL ENTERPRISE, AND HIGHER EDUCATION 415 31 Foundations and Philanthropy 417 Best Practices in Funding Nonprofit Technology 428 32 Social Enterprises and Mission-Driven Companies 433 33 Higher Education 443 Closing Thoughts: The Journey Ahead 453 Afterword: The Future of AI in Nonprofits 455 Book Underwriters 461 AI for Nonprofits Resource Directory 463 About the Editors 477 Glossary of Terms 479 Name Index 485 Subject Index 495
Jonathan Brill
Darian Rodriguez Heyman and Cheryl Contee
Darian Rodriguez Heyman and Cheryl Contee
Darian Rodriguez Heyman and Cheryl Contee
Jonathan Waddingham
Contributed by Beth Kanter
Kate Gage
Charlene Li
Gary A. Bolles
danah boyd
Davide Vigano
Shawn Olds
Astrid J. Scholz, PhD
Afua Bruce
Alfredo Ramirez
George Weiner
Donna Whitney
Darian Rodriguez Heyman and Cheryl Contee
Josh Hirsch
Nathan Chappell
Mike Nellis
Allison Fine
Lori Freeman
Jennifer Ybarra
Ann Mei Chang
Susan Mernit
Michael Belinsky
Darian Rodriguez Heyman and Cheryl Contee
Darian Rodriguez Heyman and Cheryl Contee
Nicholas Martin
Julia Campbell
Brian Young
Robin Sukhadia
Geng Wang
Eli Pariser
Brian Rubenstein
Darian Rodriguez Heyman and Cheryl Contee
Kim Ghatalia and Noah Halton
Ettore Rossetti
Sam Azar
Rachel Ward and Rajesh Naik
Chaitra Vedullapalli
Nick Hamlin
Craig Johnson
Jim Fruchterman
Adam Fivenson
Darian Rodriguez Heyman and Cheryl Contee
Tierney Yates
Justin Muscolino
Matt Strain
Aaron Hurst
Tim Lockie
Darian Rodriguez Heyman and Cheryl Contee
Joshua Peskay
Olga V. Mack and Kassi Burns
Amy Sample Ward
Darian Rodriguez Heyman and Cheryl Contee
Jean Westrick
Chantal “Coco” Forster
Barbara Clarke
Darian Rodriguez Heyman and Cheryl Contee
Darian Rodriguez Heyman and Cheryl Contee
Blaise Agüera y Arcas
Doug Nelson
Darian Rodriguez Heyman and Cheryl Contee
Craig Johnson
Subject Areas: Business & management [KJ]
