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    Achieving Accountability in Higher Education
    Balancing Public, Academic, and Market Demands

    “This volume brings together the insights of some of the country’s finest scholars on the very important subject of accountability in higher education. It will likely stand as a definitive source of the topic for years to come.”
    --Graham Spanier, president, Pennsylvania State University

    “Joe Burke helps advance the national discussion on higher education accountability by exploring its meaning, purpose, and potential. This volume is a must-read for business, civic, government, and education leaders who want to move higher education to the next level through consistent and effective performance measurement.”
    --Charles B. Reed, chancellor, California State University, Long Beach

    “At last. We now have the definitive exploration of accountability. Joe Burke brings very smart colleagues together to dissect this complex subject and offers his own sensible solutions to one of the most challenging conundrums facing higher education.”
    --Tom Ingram, president, Association of Governing Boards of Universities and Colleges

    “This astute book illuminates the inherent tension between accountability and autonomy. As Burke points out, the tension is healthy, but the union is essential. Educators and policymakers should use this book’s insights to achieve the goals that both share.”
    --Paul E. Lingenfelter, executive director, State Higher Education Executive Officers

    “The issue of higher education’s accountability has never been more important. This book will be a valuable resource as we attempt to develop accountability systems to meet the challenges of today and, more importantly, those of tomorrow. It could not have come at a better time.”
    --Thomas D. Layzell, president, Kentucky Council on Postsecondary Education

    Joseph C. Burke (Edited by), JC Burke (Author)

    9780787972424, Wiley

    Hardback, published 11 November 2004

    400 pages
    23.8 x 16.4 x 3.4 cm, 0.673 kg

    "It is an excellent resource for those who wish to further policy development toward better accountability in higher education." (Journal of College Student Development, March/April 2006)

    With contributions from leading experts in the field, this comprehensive and timely book presents the principles and guidelines for effective accountability for states, colleges, and universities. Achieving Accountability in Higher Education clarifies the concept of accountability for both public and private colleges and universities and explores its reaches and limits.  The book examines the most recent developments, offers current models for each of the major approaches to accountability, and analyzes their shortcomings.

    Preface ix

    The Editor xxi

    The Contributors xxiii

    1 The Many Faces of Accountability 1
    Joseph C. Burke

    2 Accountability and the Private Sector: State and Federal Perspectives 25
    William M. Zumeta

    3 Accountability and Governance 55
    Richard C. Richardson Jr., Thomas R. Smalling

    4 Accountability and Accreditation: Can Reforms Match Increasing Demands? 78
    Ralph A. Wolff

    5 Can Assessment Serve Accountability? It Depends on the Question 104
    Peter T. Ewell

    6 Standardized Testing and Accountability: Finding the Way and the Will 125
    T. Dary Erwin

    7 Imagine Asking the Client: Using Student and Alumni Surveys for Accountability in Higher Education 148
    George D. Kuh

    8 Academic Audit for Accountability and Improvement 173
    William F. Massy

    9 State-by-State Report Cards: Public Purposes and Accountability for a New Century 198
    Patrick M. Callan, Joni E. Finney

    10 Reinventing Accountability: From Bureaucratic Rules to Performance Results 216
    Joseph C. Burke

    11 Resources and Reputation in Higher Education: Double, Double, Toil and Trouble 246
    J. Fredericks Volkwein, Stephen D. Grunig

    12 The Dog That Doesn’t Bark: Why Markets Neither Limit Prices nor Promote Educational Quality 275
    Robert M. Zemsky

    13 The Three Corners of the Accountability Triangle: Serving All, Submitting to None 296
    Joseph C. Burke

    References 325

    Name Index 349

    Subject Index 355

    Subject Areas: Education [JN]
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