{"product_id":"zen-and-the-art-of-digital-transformation-leading-a-mindful-redesign-of-the-digital-enterprise-hardback-9781394273287","title":"Zen and the Art of Digital Transformation; Leading a Mindful Redesign of the Digital Enterprise (Hardback) 9781394273287","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eZen and the Art of Digital Transformation\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eLeading a Mindful Redesign of the Digital Enterprise\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eSara Teitelman (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394273287, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 30 December 2024\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e240 pages\u003cbr\u003e23.4 x 16 x 2.5 cm, 0.431 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eLearn practical methods for reducing technology overload and related employee burnout at your organization \u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eZen and the Art of Digital Transformation: Leading a Mindful Redesign of the Digital Enterprise\u003c\/i\u003e, veteran digital transformation consultant, Sara Teitelman, MPH, shares her proven process for improving the state of an organization’s enterprise technology in ways that boost employee happiness and productivity. Grounded in best practices from human-centered design, knowledge management, and change management, these methods will help organizations of all sizes assess the performance of their digital tools and develop a phased plan of action for decluttering their digital landscape and realizing the full value of their IT investments. Importantly, it is these same actions that will position organizations to make best use of the growing collection of highly sophisticated, AI-driven capabilities that will soon be part of every workplace.  \u003c\/p\u003e \u003cp\u003eCase studies and downloadable templates developed over hundreds of successful client projects are included to help readers immediately put the concepts presented to work. In this book, readers will learn how to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eAssess the current state of their enterprise technology and uncover the ways that it is hindering productivity and employee satisfaction \u003c\/li\u003e \u003cli\u003eQuantify and reduce IT spend on recurring software subscriptions \u003c\/li\u003e \u003cli\u003eAddress IT system overlap and duplication to streamline business processes and reduce user confusion \u003c\/li\u003e \u003cli\u003eProvide employees with clear guidelines and training on use of their enterprise digital tools \u003c\/li\u003e \u003cli\u003eInvolve people from across the organization in technology decision-making to reduce inter-departmental friction and uncover synergies \u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003eThe antidote to an issue plaguing nearly every modern enterprise, \u003ci\u003eZen and the Art of Digital Transformation \u003c\/i\u003eis an essential guide for all business leaders, executives, and managers seeking to tame their enterprise IT landscape and pave the way to higher employee satisfaction and a healthier bottom line.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePrologue: My First Computer xi\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Preparing for the Journey 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Applying Zen Concepts to the Digital Enterprise 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEmployees are Feeling Frustrated and Disengaged Due to the Overwhelming Number and Complexity of Digital Tools they Interact with Day to Day 4\u003c\/p\u003e \u003cp\u003eResistance to Change in the Workplace is Generally seen as Something to be Overcome, not Understood 6\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 (Re)Defining Digital Transformation 9\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Key Elements of Digital Transformation 10\u003c\/p\u003e \u003cp\u003ePurposeful 10\u003c\/p\u003e \u003cp\u003eHuman-Centered 10\u003c\/p\u003e \u003cp\u003eResponsive and Resilient 10\u003c\/p\u003e \u003cp\u003eThe Ideal Versus Real Digital Workplace 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Leading Differently 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePracticing Human-Centeredness 21\u003c\/p\u003e \u003cp\u003eCore Concepts of Human-Centered Design 22\u003c\/p\u003e \u003cp\u003eApplying Design Thinking to the Digital Workplace 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Preparing the Way 29\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLinking to Organizational Strategy 29\u003c\/p\u003e \u003cp\u003eIdentifying Key Stakeholders 30\u003c\/p\u003e \u003cp\u003eForming the Project Team 34\u003c\/p\u003e \u003cp\u003eCore Project Team 34\u003c\/p\u003e \u003cp\u003eAssembling a Steering Group 40\u003c\/p\u003e \u003cp\u003eRecruiting Champions 44\u003c\/p\u003e \u003cp\u003eAssessing Change Readiness 47\u003c\/p\u003e \u003cp\u003eChange Readiness Assessment 47\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Designing the Ideal Digital Workplace 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Looking 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBuilding an IT Systems Inventory and Map 60\u003c\/p\u003e \u003cp\u003eMaking Sense of the Digital Workplace 62\u003c\/p\u003e \u003cp\u003eCommunication 64\u003c\/p\u003e \u003cp\u003eContent and Collaboration 65\u003c\/p\u003e \u003cp\u003eData Analysis and Management 67\u003c\/p\u003e \u003cp\u003eSecurity 70\u003c\/p\u003e \u003cp\u003eCreating a Visual Systems Map 73\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Listening 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWho to Include 81\u003c\/p\u003e \u003cp\u003eDiscovery Methods 82\u003c\/p\u003e \u003cp\u003eMethod: Focus Group 82\u003c\/p\u003e \u003cp\u003eMethod: One-on-One Interviews 84\u003c\/p\u003e \u003cp\u003eMethod: Surveys 84\u003c\/p\u003e \u003cp\u003eStay Mindful of Your Mindset 86\u003c\/p\u003e \u003cp\u003eQualitative versus Quantitative Research and Analysis 88\u003c\/p\u003e \u003cp\u003eGetting Ready for Discovery Data Collection 91\u003c\/p\u003e \u003cp\u003ePrepare the Discussion Guide 96\u003c\/p\u003e \u003cp\u003eSample Interview or Focus Group Discussion Guide 96\u003c\/p\u003e \u003cp\u003eDiscussion Questions 97\u003c\/p\u003e \u003cp\u003eClosing Talking Points 98\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Envisioning 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Future-State Workshop 102\u003c\/p\u003e \u003cp\u003eSelecting Workshop Participants 104\u003c\/p\u003e \u003cp\u003ePlanning the Workshop 105\u003c\/p\u003e \u003cp\u003ePresenting the Vision 107\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Achieving the Ideal Digital Workplace 113\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 The Art of Digital Decluttering 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Basic Rules of (Digital) Tidying 116\u003c\/p\u003e \u003cp\u003eSara’s Rules for Digital Tidying 116\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Selecting Timing and Tactics 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDigital Transformation Readiness Assessment 123\u003c\/p\u003e \u003cp\u003eDeveloping the Digital Transformation Roadmap 124\u003c\/p\u003e \u003cp\u003eGuide to Building the Digital Transformation Roadmap 126\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Building the Future 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefine User Stories and Requirements 132\u003c\/p\u003e \u003cp\u003eSelecting the Right Technology 135\u003c\/p\u003e \u003cp\u003eSelecting the Right Partner 136\u003c\/p\u003e \u003cp\u003eLaunching the Implementation Process 140\u003c\/p\u003e \u003cp\u003eManaging the Implementation Process 140\u003c\/p\u003e \u003cp\u003eDesigning a Great User Experience 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Introducing Change 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCommunicating About Change 149\u003c\/p\u003e \u003cp\u003ePreparing for Launch 156\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Stewarding the Digital Workplace 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGovernance Considerations 162\u003c\/p\u003e \u003cp\u003eGovernance Approaches 164\u003c\/p\u003e \u003cp\u003eStrategic Decision-Making 164\u003c\/p\u003e \u003cp\u003eRisk Management 164\u003c\/p\u003e \u003cp\u003eContinuous Improvement 165\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Measuring and Improving 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEpilogue: Keeping Technology Human 185\u003c\/p\u003e \u003cp\u003eAppendix A: Digital Workplace Maturity Assessment 187\u003c\/p\u003e \u003cp\u003eAppendix B: Sample Annual State of the Digital Workplace Survey 201\u003c\/p\u003e \u003cp\u003eNotes 205\u003c\/p\u003e \u003cp\u003eAcknowledgments 207\u003c\/p\u003e \u003cp\u003eAbout the Author 209\u003c\/p\u003e \u003cp\u003eIndex 211\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52501409693976,"sku":"9781394273287","price":16.26,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394273287.jpg?v=1786236410","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/zen-and-the-art-of-digital-transformation-leading-a-mindful-redesign-of-the-digital-enterprise-hardback-9781394273287","provider":"Freshly Printed Books","version":"1.0","type":"link"}