{"product_id":"what-smart-trainers-know-the-secrets-of-success-from-the-worlds-foremost-experts-paperback-softback-9780787953867","title":"What Smart Trainers Know; The Secrets of Success from the World's Foremost Experts (Paperback \/ softback) 9780787953867","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eWhat Smart Trainers Know\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eThe Secrets of Success from the World's Foremost Experts\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eLorraine L. Ukens (Edited by), LL Ukens (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787953867, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 29 June 2001\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e448 pages, Exhibits: 58 B\u0026amp;W, 0 Color\u003cbr\u003e24.4 x 18.6 x 3.9 cm, 1.005 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"What Smart Trainers Know provides a wealth of critical andpractical references from some of the most acclaimed thoughtleaders in the HRD profession. Lorraine L. Ukens' book will provideall trainers with a 'one-stop' resource for expanding theirexpertise.\" --Richard Chang, CEO, Richard Chang Associates, andauthor, The Passion Plan and Performance Scorecards\u003cbr\u003e \u003cbr\u003e \"Whether you're new to training or a seasoned pro, looking fortheory or practical application or needing to be revitalized orreconfirmed, What Smart Trainers Know has been written by thebest-of-the-best to deliver what you need.\" --Elaine Biech, EbbAssociates Inc., and author, The Business of Consulting\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eLearn from the best of the best!\u003cbr\u003e \u003cbr\u003e Written by highly regarded experts in the field--including Zane L.Berge, Jay A. Conger, Robert Hargrove, James M. Kouzes, JulieO'Mara, Barry Z. Posner, Fran Rees, William J. Rothwell, and EdgarH. Schein--What Smart Trainers Know offers you a comprehensiveguide to the HRD profession's most critical issues. In thirty-fivemini-chapters (each of which can be read in approximately fifteenminutes) the book provides a handy resource for new practitionerswho want to develop a broad working knowledge of the field. Thebook also offers seasoned professionals the opportunity to examinethe latest thinking from a wide range of noted experts.\u003cbr\u003e \u003cbr\u003e Emphasizing practical applications of theory, this collectioncovers all the basic needs of HRD practitioners in five keycategories:\u003cbr\u003e * Strategic training and development\u003cbr\u003e * Employee and organizational development\u003cbr\u003e * Assessment and evaluation\u003cbr\u003e * Training and development design\u003cbr\u003e * Training and development methods\u003cbr\u003e \u003cbr\u003e \"Whether you're new to training or a seasoned pro, looking fortheory or practical application or needing to be revitalized orreconfirmed, What Smart Trainers Know has been written by thebest-of-the-best to deliver what you need.\"\u003cbr\u003e --Elaine Biech, ebb associates inc., and author, The Business ofConsulting\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eIntroduction vii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Strategic Training and Development 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Shifting from Training to Performance 3\u003cbr\u003e\u003ci\u003eJames C. Robinson and Dana Gaines Robinson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Trends and the Profession 14\u003cbr\u003e\u003ci\u003eJoe Willmore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 HRD in the Internet World 22\u003cbr\u003e\u003ci\u003ePatricia A. McLagan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Learning Organizations 37\u003cbr\u003e\u003ci\u003eMichael J. Marquardt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 Change Management 47\u003cbr\u003e\u003ci\u003eJay A. Conger\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 What Smart Trainers Should Know About Organizational Culture 54\u003cbr\u003e\u003ci\u003eEdgar H. Schein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Legal Issues for Training and Development 61\u003cbr\u003e\u003ci\u003eLinda Byars Swindling\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Assessment and Evaluation 71\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e8 How to Conduct a Needs Assessment that gets Results 73\u003cbr\u003e\u003ci\u003eSeth N. Leiber, Ann W. Parkman, and Karen VanKampen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 The Intervention Questionnaire 82\u003cbr\u003e\u003ci\u003eJudith A. Hale\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Performance Analysis: Testing the Waters 96\u003cbr\u003e\u003ci\u003eAllison Rossett and Catherine Tobias\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 The Art and Science of Competency Modeling 107\u003cbr\u003e\u003ci\u003eRichard Lepsinger and Anntoinette Lucia\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 The Four-Level Evaluation Process 122\u003cbr\u003e\u003ci\u003eDonald L. Kirkpatrick\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 the Return on Investment (ROI) Process 133\u003cbr\u003e\u003ci\u003eJack J. Philips and Patricia Pulliam Phillips\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Transfer of Learning to Performance 160\u003cbr\u003e\u003ci\u003eMary L. Broad\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e15 Developing and Conducting a Legally Defensible Performance Appraisal 176\u003cbr\u003e\u003ci\u003eGary P. Latham and Deborah L. MacKenzie\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Training and Development Design 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16 The Future of Instructional Design 189\u003cbr\u003e\u003ci\u003eWilliam J. Rothwell\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 What Every Smart Trainer Should know about Learning 202\u003cbr\u003e\u003ci\u003eMaxine Arnold Dalton\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e18 What we know about Adult Learning 210\u003cbr\u003e\u003ci\u003eRon Zemke and Susan Zemke\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e19 Designing Effective Training Programs 218\u003cbr\u003e\u003ci\u003eKaren Lawson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e20 What I’ve Learned: The Picture is Bigger than you Think! 233\u003cbr\u003e\u003ci\u003eBob Pike\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e21 Motivation in the Learning Environment 238\u003cbr\u003e\u003ci\u003eLarry Froman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four: Training and Development Methods 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e22 Facilitating Active Learning 251\u003cbr\u003e\u003ci\u003eMel Silberman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e23 Transform the Person, Not the Behavior 259\u003cbr\u003e\u003ci\u003eRobert Hargrove\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e24 Involve your Learners: Enhance your Training 268\u003cbr\u003e\u003ci\u003eFran Rees\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e25 Training Games and Activities 275\u003cbr\u003e\u003ci\u003eSivasailam “Thiagi” Thiagarajan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e26 What Smart Trainers know about Self-Directed Learning 292\u003cbr\u003e\u003ci\u003eGeorge M. Piskurich\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e27 Guaranteed Results with Multimedia and Online Training and Education 316\u003cbr\u003e\u003ci\u003eKevin E. Kruse\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e28 Applications of Communication Technology in Training and Education 316\u003cbr\u003e\u003ci\u003eZane L. Berge\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Five: Employee and Organizational Development 325\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e29 Diversity: The Right Competitive Strategy for a Changing World 327\u003cbr\u003e\u003ci\u003eJulie O’Mara\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e30 Learning to Lead 339\u003cbr\u003e\u003ci\u003eJames M. Kouzes and Barry Z. Posner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e31 Approach Team Training One Step at a Time 352\u003cbr\u003e\u003ci\u003eLorraine L. Ukens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e32 Strategic Employee Development Planning 363\u003cbr\u003e\u003ci\u003eRobert O. Brinkerhoff and Nicholas A. Andreadis\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e33 Self-Directed New Employee Orientation 375\u003cbr\u003e\u003ci\u003eJean Barbazette\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e34 Mentoring to a “T” 382\u003cbr\u003e\u003ci\u003eBeverly Kaye and Marilyn Greist\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e35 The Critical Importance of Rewards and Recognition in the 21st Century 391\u003cbr\u003e\u003ci\u003eBarbara A. Glanz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eContributors 406\u003c\/p\u003e \u003cp\u003eAbout the Editor 412\u003c\/p\u003e \u003cp\u003eName Index 413\u003c\/p\u003e \u003cp\u003eSubject Index 419\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410656555288,"sku":"9780787953867","price":46.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787953867.jpg?v=1784247016","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/what-smart-trainers-know-the-secrets-of-success-from-the-worlds-foremost-experts-paperback-softback-9780787953867","provider":"Freshly Printed Books","version":"1.0","type":"link"}