{"product_id":"trust-releasing-the-energy-to-succeed-hardback-9780471491309","title":"Trust; Releasing the Energy to Succeed (Hardback) 9780471491309","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eTrust\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eReleasing the Energy to Succeed\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRita Cruise O'Brien (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471491309, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 29 August 2001\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages\u003cbr\u003e23.7 x 15.9 x 2.5 cm, 0.51 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"..This is a thoughtful and important book by an experienced manager...vividly demonstrates the effects of low and high trust on company performance.\" (Director, December 2001)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThe new economy has changed the rules of the game in business, and the speed at which businesses operate and interact. Corporate success has therefore never been more dependent on the contribution of first-rate people, who give more than merely adequate performance at work and in turn, trust has become a topic of considerable importance within organization, as people need to be engaged and motivated by their role in order to go the \"extra mile\". Low trust is characterised by defensive, protective and legalistic behaviour (with the potential to financially damage a company), whereas high trust can help create real competitive advantage in the marketplace through promoting effective collaboration, involvement and loyalty which in turn generate energy and innovation among employees.\u003cbr\u003e \u003cbr\u003e The organisations with a high level of trust have teams of people that are highly motivated and co-operative and command respect and loyalty from their customers. This can lead to the fulfilment of a company's mission and goals, and eventually, financial success. Yet trust is not an easy commodity to achieve and maintain, with employees increasingly demand more, and less obvious, compensations than financial benefits alone, such as job autonomy and ownership, and the market value of their role. Fulfilment of these 'hidden' rewards can lead to employee commitment and passion based on trust, which are valuable assets when employee retention is at a premium -many people are choosing to opt out of the corporate economy to work freelance, or for the new, small and entrepreneurial e-businesses start-ups. This book shows, through practical guidance and examples, how trust can be harnessed to create real competitive advantage within an organisation's strategic aims.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePreface.\u003cbr\u003e \u003cbr\u003e Introduction: The Value of Trust\u003cbr\u003e \u003cbr\u003e PART I.\u003cbr\u003e \u003cbr\u003e Trust at Work and the Cost of Low Trust\u003cbr\u003e \u003cbr\u003e Trust as an Equity\u003cbr\u003e \u003cbr\u003e Releasing Energy: An Investment in Social Capital\u003cbr\u003e \u003cbr\u003e Releasing Value: An Investment in Learning and Alignment\u003cbr\u003e \u003cbr\u003e PART II.\u003cbr\u003e \u003cbr\u003e Enlarging the Scope for Change: ICL\/D2D-- Creating a High-trust Firm\u003cbr\u003e \u003cbr\u003e Sacrificing Trust: Too Much Change Too Fast at The Service Company\u003cbr\u003e \u003cbr\u003e Poor Communication and Uncertain Boundaries Impact on Trust at Autopart\u003cbr\u003e \u003cbr\u003e Poor Communication and Low Trust at The Engineering Company\u003cbr\u003e \u003cbr\u003e A Culture That Would Not Change at Aerco\u003cbr\u003e \u003cbr\u003e The Defence Company: Structured Change in Production but Less Commitment\u003cbr\u003e \u003cbr\u003e PART III.\u003cbr\u003e \u003cbr\u003e Collaborative Capital and Client Loyalty in Investment Banks\u003cbr\u003e \u003cbr\u003e The Trusted Leader and Releasing the Energy to Win\u003cbr\u003e \u003cbr\u003e Index\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52293492048152,"sku":"9780471491309","price":47.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471491309.jpg?v=1781642145","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/trust-releasing-the-energy-to-succeed-hardback-9780471491309","provider":"Freshly Printed Books","version":"1.0","type":"link"}