{"product_id":"true-change-how-outsiders-on-the-inside-get-things-done-in-organizations-paperback-softback-9781119116578","title":"True Change; How Outsiders on the Inside Get Things Done in Organizations (Paperback \/ softback) 9781119116578","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eTrue Change\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow Outsiders on the Inside Get Things Done in Organizations\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eJanice A. Klein (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781119116578, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 8 May 2015\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e224 pages\u003cbr\u003e22.9 x 15.2 x 1.2 cm, 0.307 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eDrawing on her own long-term research and extensive work experience, Janice Klein reveals how the power of people (insiders who are able to see problems from outsider's perspective), approach (\"pulling change\"), and system (support infrastructure) combine to turn new ideas and concepts into institutionalized practices. In particular, certain people inside organizations \"outsiders on the inside\" are key to driving innovation, adaptation, and real change. Using examples from leading companies in MIT's Leaders for Manufacturing (LFM) and System Design and Management (SDM) Partnership -- such as Boeing, Intel, Motorola, Alcoa, Ford, Kodak, and others -- she shows how employees at all levels can learn how to become \"an outsider on the inside,\" and be in the right place at the right time to discover opportunities to \"pull\" into their organization. Throughout, we grow to understand the perspectives of numerous \"outsiders on the inside,\" by hearing their voices and observing their actions. The strategy Klein provides is relevant for any company that hopes to build a \u003ci\u003echange capability\u003c\/i\u003e, rather than attempt only to manage change.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003e1. What Is True Change? 1\u003c\/p\u003e \u003cp\u003e2. The Process of Pulling Change 27\u003c\/p\u003e \u003cp\u003e3. Aligning Pulls Across the Organization 51\u003c\/p\u003e \u003cp\u003e4. Working Within the Existing Culture to Pull Change 67\u003c\/p\u003e \u003cp\u003e5. Preparing Insiders to Wear Two Hats 95\u003c\/p\u003e \u003cp\u003e6. Preparing Outsiders to Wear Two Hats 123\u003c\/p\u003e \u003cp\u003e7. Getting to the Right Place at the Right Time to Pull Change 147\u003c\/p\u003e \u003cp\u003e8. Maintaining Outsider-Insider Perspectives 171\u003c\/p\u003e \u003cp\u003eAppendix: Research Methodology 187\u003c\/p\u003e \u003cp\u003eNotes 197\u003c\/p\u003e \u003cp\u003eIndex 203\u003c\/p\u003e \u003cp\u003eThe Author 207\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52421417435416,"sku":"9781119116578","price":18.67,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781119116578.jpg?v=1784595660","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/true-change-how-outsiders-on-the-inside-get-things-done-in-organizations-paperback-softback-9781119116578","provider":"Freshly Printed Books","version":"1.0","type":"link"}