{"product_id":"toxic-workplace-managing-toxic-personalities-and-their-systems-of-power-hardback-9780470424841","title":"Toxic Workplace!; Managing Toxic Personalities and Their Systems of Power (Hardback) 9780470424841","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eToxic Workplace!\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eManaging Toxic Personalities and Their Systems of Power\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMitchell Kusy (Author), Elizabeth Holloway (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470424841, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 29 April 2009\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages, Charts: 13 B\u0026amp;W, 0 Color; Tables: 4 B\u0026amp;W, 0 Color; Graphs: 1 B\u0026amp;W, 0 Color\u003cbr\u003e23.1 x 15.5 x 2.8 cm, 0.431 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003e“The day this person left our company is considered an annual holiday!”\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eTHIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations. \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eToxic Workplace!\u003c\/i\u003e is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement. \u003c\/p\u003e\n\u003cp\u003eKusy and Holloway’s research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a \u003ci\u003esystems perspective\u003c\/i\u003e with practical relevance in real work situations. \u003c\/p\u003e\n\u003cp\u003eYou’ll learn how to identify the toxic personality and describe the leader reactions and approaches that typically \u003ci\u003edon’t\u003c\/i\u003e work. \u003ci\u003eToxic Workplace!\u003c\/i\u003e provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level.\u003ci\u003eToxic Workplace!\u003c\/i\u003e will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003ePart One: Understanding Toxic People and Toxic Environments 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors are Just the Tip of the Iceberg 3\u003c\/p\u003e \u003cp\u003e2. Recognizing the Toxic Personality: It Isn’t as Easy as You Think 21\u003c\/p\u003e \u003cp\u003e3. Leader Reactions and Strategies That Typically Don’t Work: Why Identify Strategies That Don’t Work? 43\u003c\/p\u003e \u003cp\u003e4. Organizational Culture: How Toxicity Spreads Like an Infection 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: The Toxic Organization Change System Model 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5. Organizational Strategies: Dealing with Toxicity at the Highest System Level 89\u003c\/p\u003e \u003cp\u003e6. Team Strategies: Dealing with Toxicity at the Team Level 111\u003c\/p\u003e \u003cp\u003e7. Individual Strategies: Dealing with Toxic People One-on-One 151\u003c\/p\u003e \u003cp\u003e8. Myths and Truths About Toxicity—and Renewal from a Toxic Environment: How to Move Beyond Toxicity 181\u003c\/p\u003e \u003cp\u003eAppendix A: Our Research Methodology 209\u003c\/p\u003e \u003cp\u003eAppendix B: National Survey Responses on Toxic Behaviors 215\u003c\/p\u003e \u003cp\u003eNotes 233\u003c\/p\u003e \u003cp\u003eThe Authors 237\u003c\/p\u003e \u003cp\u003eIndex 239\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52174488371480,"sku":"9780470424841","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470424841.jpg?v=1781174443","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/toxic-workplace-managing-toxic-personalities-and-their-systems-of-power-hardback-9780470424841","provider":"Freshly Printed Books","version":"1.0","type":"link"}