{"product_id":"total-quality-management-key-concepts-and-case-studies-paperback-9780128110355","title":"Total Quality Management; Key Concepts and Case Studies (Paperback \/ softback) 9780128110355","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eTotal Quality Management\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eKey Concepts and Case Studies\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\u003cp\u003eIllustrates the full range of modern quality management tools and concepts through the use of case studies that are ideal for both novice and professional\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eD.R. Kiran (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780128110355\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 1 November 2016\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e580 pages\u003cbr\u003e22.9 x 15.1 x 3.6 cm, 0.81 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003ci\u003eTotal Quality Management: Key Concepts and Case Studies\u003c\/i\u003e provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual.\u003c\/p\u003e  \u003cp\u003eAspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eChapter 1: Total Quality Management: An Overview\u003c\/p\u003e \u003cp\u003eChapter 2: Evolution of Total Quality Management\u003c\/p\u003e \u003cp\u003eChapter 3: Quality Gurus\u003c\/p\u003e \u003cp\u003eChapter 4: Leadership and TQM\u003c\/p\u003e \u003cp\u003eChapter 5: Scientific Management\u003c\/p\u003e \u003cp\u003eChapter 6: System Approach to Management Theory\u003c\/p\u003e \u003cp\u003eChapter 7: Strategic Planning\u003c\/p\u003e \u003cp\u003eChapter 8: Cost of Quality\u003c\/p\u003e \u003cp\u003eChapter 9: Organization for TQM\u003c\/p\u003e \u003cp\u003eChapter 10: Customer Satisfaction\u003c\/p\u003e \u003cp\u003eChapter 11: Total Employee Involvement\u003c\/p\u003e \u003cp\u003eChapter 12: Supplier Partnership\u003c\/p\u003e \u003cp\u003eChapter 13: Total Productive Maintenance\u003c\/p\u003e \u003cp\u003eChapter 14: Quality Awards\u003c\/p\u003e \u003cp\u003eChapter 15: Quality Circles\u003c\/p\u003e \u003cp\u003eChapter 16: Fundamentals of Statistics— Part I\u003c\/p\u003e \u003cp\u003eChapter 17: Fundamentals of Statistics— Part II\u003c\/p\u003e \u003cp\u003eChapter 18: Process Capability\u003c\/p\u003e \u003cp\u003eChapter 19: Inward Inspection\u003c\/p\u003e \u003cp\u003eChapter 20: Seven Traditional Tools of TQM\u003c\/p\u003e \u003cp\u003eChapter 21: The Seven Modern Tools of TQM\u003c\/p\u003e \u003cp\u003eChapter 22: Kaizen and Continuous Improvement\u003c\/p\u003e \u003cp\u003eChapter 23: 5S\u003c\/p\u003e \u003cp\u003eChapter 24: Six Sigma\u003c\/p\u003e \u003cp\u003eChapter 25: Lean Management\u003c\/p\u003e \u003cp\u003eChapter 26: Failure Modes and Effects Analysis\u003c\/p\u003e \u003cp\u003eChapter 27: Reliability Engineering\u003c\/p\u003e \u003cp\u003eChapter 28: Business Process Reengineering\u003c\/p\u003e \u003cp\u003eChapter 29: Benchmarking\u003c\/p\u003e \u003cp\u003eChapter 30: Quality Function Deployment\u003c\/p\u003e \u003cp\u003eChapter 31: Quality Loss Function\u003c\/p\u003e \u003cp\u003eChapter 32: Design for Quality\u003c\/p\u003e \u003cp\u003eChapter 33: Value Engineering\u003c\/p\u003e \u003cp\u003eChapter 34: ISO 9000 Quality Systems\u003c\/p\u003e \u003cp\u003eChapter 35: ISO 14000 Quality Systems\u003c\/p\u003e \u003cp\u003eChapter 36: Terminology Used in Japanese Management Practices\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Other vocational technologies \u0026amp; trades [\u003ca title=\"See our other books on Other vocational technologies \u0026amp; trades\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Other%20vocational%20technologies%20\u0026amp;%20trades%20%5BTTV%5D%22\"\u003eTTV\u003c\/a\u003e], Technical design [\u003ca title=\"See our other books on Technical design\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Technical%20design%20%5BTBD%5D%22\"\u003eTBD\u003c\/a\u003e], Quality Assurance [\u003ca title=\"See our other books on Quality Assurance\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Quality%20Assurance%20%5BQA%5D%20\u0026amp;%20Total%20Quality%20Management%20%5BTQM%5D%20%5BKJMQ%5D%22\"\u003eQA \u0026amp; Total Quality Management TQM KJMQ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Freshly Printed Books","offers":[{"title":"Default Title","offer_id":46648320426264,"sku":"9780128110355","price":47.89,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9780128110355_656a00dd-fd45-4ea6-a590-864169db8f31.jpg?v=1694353247","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/total-quality-management-key-concepts-and-case-studies-paperback-9780128110355","provider":"Freshly Printed Books","version":"1.0","type":"link"}