{"product_id":"total-quality-management-blueprint-paperback-softback-9780631195771","title":"Total Quality Management Blueprint (Paperback \/ softback) 9780631195771","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eTotal Quality Management Blueprint\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eBarrie G. Dale (Author), Heather Bunney (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780631195771, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 23 August 1999\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e296 pages\u003cbr\u003e24.6 x 17.3 x 2.2 cm, 0.54 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eList of Figures. \u003cp\u003eList of Tables.\u003c\/p\u003e \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eGlossary of Terms.\u003c\/p\u003e \u003cp\u003e1. Total Quality Management: An Introduction.\u003c\/p\u003e \u003cp\u003e2. The Received Wisdom on Total Quality Management.\u003c\/p\u003e \u003cp\u003e3. The Role of Management in Total Quality Management.\u003c\/p\u003e \u003cp\u003e4. Business Process Management.\u003c\/p\u003e \u003cp\u003e5. Quality Management Systems.\u003c\/p\u003e \u003cp\u003e6. Quality Management Tools and Techniques.\u003c\/p\u003e \u003cp\u003e7. Teams and Teamwork.\u003c\/p\u003e \u003cp\u003e8. Assessment of Progress.\u003c\/p\u003e \u003cp\u003e9. The Introduction of Total Quality Management.\u003c\/p\u003e \u003cp\u003e10. Total Quality Management Summary.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Brand New","offer_id":52316779807000,"sku":"9780631195771","price":31.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780631195771.jpg?v=1781825043","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/total-quality-management-blueprint-paperback-softback-9780631195771","provider":"Freshly Printed Books","version":"1.0","type":"link"}