{"product_id":"the-smart-managers-f-a-q-guide-a-survival-handbook-for-todays-workplace-paperback-softback-9780787953447","title":"The Smart Manager's F.A.Q. Guide; A Survival Handbook for Today's Workplace (Paperback \/ softback) 9780787953447","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Smart Manager's F.A.Q. Guide\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Survival Handbook for Today's Workplace\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRex P. Gatto, Ph.D. (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787953447, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 9 October 2000\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e344 pages\u003cbr\u003e23.1 x 15.4 x 2.4 cm, 0.553 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues.\" -Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms\u003cbr\u003e \u003cbr\u003e \"Gatto shares his practical experience and knowledge on topics that readers can use on a daily basis. It is quite flexible--you can read the entire book or just find out about a specific situation challenging you. This book is a 'keeper' and needs to be kept within arm's reach.\" -Jay M. Duffy, director, Executive Education and Leadership, Bayer Corporation\u003cbr\u003e \u003cbr\u003e \"The Smart Manager's F.A.Q. Guide is one of the most useful books I have ever read. It is one that will be utilized on a day-to-day basis and never lost on a shelf.\" -Renee Pavucek, associate director, Institute for Economic Transformation, Center for Corporate Development, Duquesne University\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eFührungskräfte brauchen ein zuverlässiges, handliches und übersichtliches Nachschlagewerk, das ihnen dabei hilft, angesichts der heutigen Informationsflut die benötigte Information schnell zu finden. Gesucht werden z.B. Antworten auf folgende Fragen: Wie führt man ein effektives Bewerbungsgespräch, wie setzt man Veränderungen am Arbeitsplatz um, wie bekommt man Streß in den Griff, wie findet man kreative Problemlösungen, wie leitet man effektive Meetings und wie gestaltet man optisch attraktive Präsentationen? Diese und andere Themen werden in \"The Smart Manager's FAQ Guide\" ausführlich behandelt.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction\u003cbr\u003e Anger Management\u003cbr\u003e How Can I Deal with an Angry Employee?\u003cbr\u003e Change\u003cbr\u003e What Is Change Leadership?\u003cbr\u003e What Is the Process of Change and Who Should Be Involved?\u003cbr\u003e How Can I Handle Resistance to Change?\u003cbr\u003e Cognitive Processes\u003cbr\u003e How Can I Counteract Negativity?\u003cbr\u003e How Can I Avoid Procrastination?\u003cbr\u003e What Can I Learn from a Failed Effort?\u003cbr\u003e Communication\u003cbr\u003e What Different Techniques Can Be Used in Conversation?\u003cbr\u003e How Can I Persuade People to Listen to Me?\u003cbr\u003e How Can I Better Prepare for Phone Calls?\u003cbr\u003e How Can I Write More Effective E-Mails?\u003cbr\u003e How Can I Use Different Styles to Communicate Effectively?\u003cbr\u003e How Can I Best Respond to Questions?\u003cbr\u003e How Can I Influence Others to Adopt My Ideas?\u003cbr\u003e Consultants\u003cbr\u003e How Can I Best Utilize Consultants?\u003cbr\u003e Customers\u003cbr\u003e What Are the Keys to Working with Customers?\u003cbr\u003e How Can I Use a Customer Profile to Serve Customers in Better Ways?\u003cbr\u003e How Can I Ensure That My Customers Are Satisfied?\u003cbr\u003e Interviewing\u003cbr\u003e What Kinds of Questions Should I Ask When Conducting an Interview?\u003cbr\u003e How Can I Prepare to Be Interviewed?\u003cbr\u003e Leadership\u003cbr\u003e What Are the Qualities of an Effective Leader?\u003cbr\u003e Meetings\u003cbr\u003e How Can I Make My Meetings More Effective?\u003cbr\u003e When Facilitating a Meeting, How Can I Deal with Problems?\u003cbr\u003e How Can I Handle Hostile or Disruptive Groups?\u003cbr\u003e Mentoring\u003cbr\u003e How Can I Be a Successful Mentor?\u003cbr\u003e What Are the Phases of the Mentoring Process?\u003cbr\u003e How Can I Use a Mentee Development Plan?\u003cbr\u003e Motivation\u003cbr\u003e How Can I Motivate Myself?\u003cbr\u003e How Can I Motivate My Direct Reports?\u003cbr\u003e Performance Appraisal\u003cbr\u003e What Is the Appropriate Way to Praise or Reprimand an Employee?\u003cbr\u003e How Can I Conduct an Effective Performance Appraisal?\u003cbr\u003e Presentation Skills\u003cbr\u003e How Can I Design an Effective Presentation?\u003cbr\u003e How Can I Create Effective Visuals?\u003cbr\u003e Problem Solving\u003cbr\u003e What Method Can I Use to Define Problems?\u003cbr\u003e How Can I Work Through a Problem?\u003cbr\u003e What Methods Can I Use to Generate Solutions for Problems?\u003cbr\u003e Résumé Writing\u003cbr\u003e How Can I Create an Effective Résumé?\u003cbr\u003e Retention and Termination\u003cbr\u003e How Can I Retain Employees?\u003cbr\u003e How Should I Handle Termination of an Employee?\u003cbr\u003e Selling\u003cbr\u003e How Can I Improve My Sales Techniques?\u003cbr\u003e Sexual Harassment\u003cbr\u003e What Should I Know About Sexual Harassment?\u003cbr\u003e Stress Management\u003cbr\u003e How Can I Manage Stress?\u003cbr\u003e Supervisory Skills\u003cbr\u003e What Skills and Knowledge Do I Require As a Supervisor?\u003cbr\u003e Teams\u003cbr\u003e How Can I Build Strong Teams?\u003cbr\u003e What Can I Do to Help My Team Communicate Better?\u003cbr\u003e Time Management\u003cbr\u003e How Can I Evaluate How I Spend My Time?\u003cbr\u003e Additional Resources\u003cbr\u003e About the Author\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410656391448,"sku":"9780787953447","price":26.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787953447.jpg?v=1784247014","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-smart-managers-f-a-q-guide-a-survival-handbook-for-todays-workplace-paperback-softback-9780787953447","provider":"Freshly Printed Books","version":"1.0","type":"link"}