{"product_id":"the-remedy-bringing-lean-thinking-out-of-the-factory-to-transform-the-entire-organization-hardback-9780470556856","title":"The Remedy; Bringing Lean Thinking Out of the Factory to Transform the Entire Organization (Hardback) 9780470556856","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Remedy\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eBringing Lean Thinking Out of the Factory to Transform the Entire Organization\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003ePascal Dennis (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470556856, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 16 July 2010\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e272 pages, Charts: 28 B\u0026amp;W, 0 Color; Photos: 2 B\u0026amp;W, 0 Color; Drawings: 70 B\u0026amp;W, 0 Color\u003cbr\u003e23.1 x 15.8 x 3.3 cm, 0.454 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cb\u003eWinner of the Shingo Prize for Excellence in Quality Improvement\u003c\/b\u003e  \u003cp\u003e-From the Shingo judges:\u003c\/p\u003e \u003cp\u003eThis work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for  lean champions, managers, and executives driving toward operational excellence enterprise-wide.  The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal…it is a pleasure to read.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Sequel to the Influential “Lean” Business Novel \u003ci\u003eAndy \u0026amp; Me\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Remedy\u003c\/i\u003e is a compelling a business fable that   shows how Lean quality improvement business practices—traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. \u003c\/p\u003e \u003cp\u003eWritten by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough \"green\" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing?\u003c\/p\u003e \u003cul type=\"disc\"\u003e \u003cli\u003eShows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain\u003c\/li\u003e \u003cli\u003eWritten by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence\u003c\/li\u003e \u003cli\u003eOriginally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses\u003c\/li\u003e \u003c\/ul\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003eAbout the Author xiii\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Motor City Sadness 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview of Lean fundamentals\u003c\/p\u003e \u003cp\u003eHow Lean looks different in white-collar environments vs. the factory\u003c\/p\u003e \u003cp\u003eWaste in health care and the restaurant business\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Lotus Land 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe nature of big companies\u003c\/p\u003e \u003cp\u003eBig Company Disease\u003c\/p\u003e \u003cp\u003eObstacles to transforming big companies\u003c\/p\u003e \u003cp\u003eRole of the Shusa\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 What Have I Learned? 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLean fundamentals\u003c\/p\u003e \u003cp\u003eLean thinking—core mental models\u003c\/p\u003e \u003cp\u003eWaste in business processes\u003c\/p\u003e \u003cp\u003eIntroduction to problem solving\u003c\/p\u003e \u003cp\u003eNature of transformation\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 How Will We Change Their Thinking? 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReflections on how to deepen and extend mental models\u003c\/p\u003e \u003cp\u003eThe nature of value and waste in knowledge work\u003c\/p\u003e \u003cp\u003eGrasping the situation by going to see for yourself\u003c\/p\u003e \u003cp\u003eBasics of system thinking\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Focus and Alignment—When You’re a Jet, You’re a Jet 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFundamentals of strategy deployment\u003c\/p\u003e \u003cp\u003eDefining True North, our strategic and philosophical objective\u003c\/p\u003e \u003cp\u003eHow strategy making actually works in organizations\u003c\/p\u003e \u003cp\u003eHow the New York Jets might apply strategy deployment\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Cluing into Chloe 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePolitics in large organizations\u003c\/p\u003e \u003cp\u003eCreating a shared vision\u003c\/p\u003e \u003cp\u003eStrategy deployment in action\u003c\/p\u003e \u003cp\u003eDeploying targets and tactics through Catchball\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 A Trip to Boston to Dispel the Fog 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRole of the leader\u003c\/p\u003e \u003cp\u003eThe Water Ring model\u003c\/p\u003e \u003cp\u003eHow complex systems fail—and succeed\u003c\/p\u003e \u003cp\u003eThe Four Rules—Standards, Connections, Pathways, Improvement\u003c\/p\u003e \u003cp\u003eThe Remedy to Big Company Disease\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Marketing—Leaning Out the Mad Men 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMarketing basics\u003c\/p\u003e \u003cp\u003eMental models in marketing\u003c\/p\u003e \u003cp\u003eWaste and value in marketing\u003c\/p\u003e \u003cp\u003eYamazume\u003c\/p\u003e \u003cp\u003eTakt, flow, and pull in Marketing\u003c\/p\u003e \u003cp\u003eExpected, Specified, and Delightful Value\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Design and Engineering—Making Knowledge Flow 157\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMental models in Design\u003c\/p\u003e \u003cp\u003eValue and waste in Design and Engineering\u003c\/p\u003e \u003cp\u003eProduction physics—implications for Design\u003c\/p\u003e \u003cp\u003eSmall batch learning\u003c\/p\u003e \u003cp\u003eTakt, flow, and pull in Design\u003c\/p\u003e \u003cp\u003eSet-based concurrent engineering\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Nick Papas Falls into the Abyss 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMental models in health care\u003c\/p\u003e \u003cp\u003eValue and waste in health care\u003c\/p\u003e \u003cp\u003eLean fundamentals in health care\u003c\/p\u003e \u003cp\u003eOur health-care mess—root cause and countermeasures\u003c\/p\u003e \u003cp\u003eThe Four Capabilities\u003c\/p\u003e \u003cp\u003eThe remedy to Big Company Disease—reprise\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 My Beautiful Mind—Leaning Out Our Supply Chain 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMental models in supply chain\u003c\/p\u003e \u003cp\u003eThe Nash equilibrium\u003c\/p\u003e \u003cp\u003eThe importance of information flow\u003c\/p\u003e \u003cp\u003eThe Groundhog Day effect\u003c\/p\u003e \u003cp\u003eThe bullwhip effect—causes and countermeasures\u003c\/p\u003e \u003cp\u003eWhat is heijunka?\u003c\/p\u003e \u003cp\u003eProcess and system kaizen\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Dealers, Spielers, and Concealers 205\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMental models in retail\u003c\/p\u003e \u003cp\u003ePrinciples of Lean provision\u003c\/p\u003e \u003cp\u003eProvision\/consumption maps\u003c\/p\u003e \u003cp\u003ePolitics in large organizations\u003c\/p\u003e \u003cp\u003eFinancial aspects of Lean\u003c\/p\u003e \u003cp\u003ePossible effects of standard cost accounting\u003c\/p\u003e \u003cp\u003eLean in Human Resources\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Scylla and Charybdis 225\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePolitics in large organizations\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Be My Phenomena 235\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNature of transformation\u003c\/p\u003e \u003cp\u003eEthics\u003c\/p\u003e \u003cp\u003eThe cardinal virtues\u003c\/p\u003e \u003cp\u003eLean leadership\u003c\/p\u003e \u003cp\u003eGlossary 247\u003c\/p\u003e \u003cp\u003eReferences 251\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand 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