{"product_id":"the-reinventing-government-workbook-introducing-frontline-employees-to-reinvention-paperback-softback-9780787941000","title":"The Reinventing Government Workbook; Introducing Frontline Employees to Reinvention (Paperback \/ softback) 9780787941000","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Reinventing Government Workbook\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eIntroducing Frontline Employees to Reinvention\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eDavid Osborne (Author), Victor Colon Rivera (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787941000, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 3 July 1998\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e128 pages\u003cbr\u003e28 x 13 x 3 cm, 0.426 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eIn this user-friAndly set of training materials, David Osborne andVictor Colon Rivera give managers and employees advice on how theycan apply the principles behind the reinvention revolution that ischanging the way government works. Designed for use in federal,state, and local governments, this workbook includes exercises,brain teasers, and discussion items to create an interactive,involving learning environment.\u003cbr\u003e \u003cbr\u003e The Reinventing Government Workbook is designed to help employeesat all levels understand the basic changes that are taking placeand how they can help contribute.\u003cbr\u003e \u003cbr\u003e The Reinventing Government Facilitator Guide provides detailed,step-by-step instructions on making the training experiencerewarding and memorable. It includes useful tips on designing thetraining program, instructions on using the workbook exercises,answers to frequently asked questions, and more.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction.\u003cbr\u003e \u003cbr\u003e Module I: Clarifying Your Purpose.\u003cbr\u003e \u003cbr\u003e Principle 1. Customer-Driven Government: Meeting the Needs of theCustomer, Not the Bureaucracy.\u003cbr\u003e \u003cbr\u003e Principle 2. Mission-Driven Government: Transforming Rule-DrivenOrganizations.\u003cbr\u003e \u003cbr\u003e Principle 3. Anticipatory Government: Prevention Rather ThanCure.\u003cbr\u003e \u003cbr\u003e Module II: Enhancing Your Performance.\u003cbr\u003e \u003cbr\u003e Principle 4. Results-Oriented Government: Buying Outcomes RatherThan Inputs.\u003cbr\u003e \u003cbr\u003e Principle 5. Competitive Government: Injecting Competition intoService Delivery.\u003cbr\u003e \u003cbr\u003e Principle 6. Enterprising Government: Earning Rather ThanSpending.\u003cbr\u003e \u003cbr\u003e Module III: Shifting Your Locus of Control.\u003cbr\u003e \u003cbr\u003e Principle 7. Decentralized Government: From Hierarchy toParticipation and Teamwork.\u003cbr\u003e \u003cbr\u003e Principle 8. Community-Owned Government: Empowering Rather ThanServing.\u003cbr\u003e \u003cbr\u003e Module IV: Increasing Your Leverage.\u003cbr\u003e \u003cbr\u003e Principle 9. Catalytic Government: Steering Rather ThanRowing.\u003cbr\u003e \u003cbr\u003e Principle 10. Market-Oriented Government: Leveraging Change Throughthe Market.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52407399678232,"sku":"9780787941000","price":24.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787941000.jpg?v=1784165298","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-reinventing-government-workbook-introducing-frontline-employees-to-reinvention-paperback-softback-9780787941000","provider":"Freshly Printed Books","version":"1.0","type":"link"}