{"product_id":"the-professional-services-firm-bible-hardback-9780471660484","title":"The Professional Services Firm Bible (Hardback) 9780471660484","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Professional Services Firm Bible\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eJohn Baschab (Author), Jon Piot (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471660484, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 7 December 2004\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e576 pages\u003cbr\u003e23.8 x 16.2 x 4.4 cm, 0.816 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eSpanning everything from legal firms and architects to fundraisers and dentists, the professional services industry continues to experience spectacular growth yet remains largely undocumented in business literature. Until now.  \u003cp\u003e\u003cb\u003eThe Professional Services Firm Bible\u003c\/b\u003e is a sophisticated and comprehensive guide to running a highly productive professional services organization. Top consultants John Baschab and Jon Piot provide specific and sharply defined policies, practices and tools for each important aspect of managing the professional services firm, allowing you to assess current operations and develop a step-by-step plan for realising measurable productivity improvements. Further, the book will help you improve financial performance by managing costs, getting the most from external vendors and improving revenues.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Professional Services Firm Bible\u003c\/b\u003e is full of best practices, proven advice and practical techniques and includes a CD-ROM with customizable tools every professional services firm can use to achieve improvements.\u003c\/p\u003e \u003cp\u003ePlease visit \u003ca href=\"http:\/\/www.iig1.com\/\"\u003ewww.iig1.com\u003c\/a\u003e and \u003ca href=\"http:\/\/www.impactinsights.com\/\"\u003ewww.impactinsights.com\u003c\/a\u003e for more information on the book and top consultants John Baschab and Jon Piot.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePreface.  \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003eAbout the Authors.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eS\u003c\/b\u003e\u003cb\u003eECTION\u003c\/b\u003e \u003cb\u003eI:\u003c\/b\u003e \u003cb\u003eManaging and Governing the Professional Services Firm.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. Managing the Professional Services Firm (\u003ci\u003eJohn Baschab, Jon Piot, and Robert H. Schwartz\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e2. Professional Services Firm Benchmarking (\u003ci\u003eGina Gutzeit\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e3. Partnership and Governance Structures (\u003ci\u003eJohn J. Reddish\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eS\u003c\/b\u003e\u003cb\u003eECTION\u003c\/b\u003e \u003cb\u003eII:\u003c\/b\u003e \u003cb\u003eThe Front Office: Driving Sales and Growth.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4. Sales Management (\u003ci\u003eJana Carpenter\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e5. Marketing and Business Development (\u003ci\u003eBryan J. Wick\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e6. Service Line and Intellectual Property Creation (\u003ci\u003eThomas Marbach\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e7. Proposal and Reference Management (\u003ci\u003eTim Bourgeois\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e8. Strategic Partnering (\u003ci\u003eT. Gregory Bender\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eS\u003c\/b\u003e\u003cb\u003eECTION\u003c\/b\u003e \u003cb\u003eIII:\u003c\/b\u003e \u003cb\u003eThe Organization: Attracting and Retaining the Best Professionals.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9. Organization Structure (\u003ci\u003eFrank Ribeiro\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e10. Career Tracks, Compensation, and Professional Development (\u003ci\u003eJohn Baschab and Jon Piot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e11. Professional Staff Recruiting and Retention (\u003ci\u003eBrant C. Martin\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eS\u003c\/b\u003e\u003cb\u003eECTION\u003c\/b\u003e \u003cb\u003eIV:\u003c\/b\u003e \u003cb\u003eServices Delivery: Taking Care of Business.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12. Service Delivery (\u003ci\u003eD. Michael McDowell\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e13. Resource Management (\u003ci\u003eJoe Santana\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14. Risk Management and Quality Assurance (\u003ci\u003eJohn Baschab and Jon Piot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eS\u003c\/b\u003e\u003cb\u003eECTION\u003c\/b\u003e \u003cb\u003eV:\u003c\/b\u003e \u003cb\u003eThe Back Office: Efficient Firm Operations.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e15. Finance, Accounting, and Human Resources (\u003ci\u003eJeffery B. Nemy\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e16. Purchasing, Procurement, Vendor, and Asset Management (\u003ci\u003eJohn Baschab and Jon Piot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e17. Information Technology (\u003ci\u003eJohn Baschab, Craig E. Courter, and Jon Piot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e18. Real Estate and Facilities (\u003ci\u003eK. Todd Phillips\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e19. Legal Counsel (\u003ci\u003eScott M. McElhaney and Michael W. Malakoff\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e20. Office Management (\u003ci\u003eJohn Baschab and Jon Piot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eAppendix: About the CD-ROM.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52501428928792,"sku":"9780471660484","price":98.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471660484.jpg?v=1786237932","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-professional-services-firm-bible-hardback-9780471660484","provider":"Freshly Printed Books","version":"1.0","type":"link"}