{"product_id":"the-professional-service-firm-the-managers-guide-to-maximising-profit-and-value-paperback-softback-9780471499480","title":"The Professional Service Firm; The Manager's Guide to Maximising Profit and Value (Paperback \/ softback) 9780471499480","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Professional Service Firm\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eThe Manager's Guide to Maximising Profit and Value\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMark C. Scott (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471499480, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 29 December 2000\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e202 pages\u003cbr\u003e22 x 15.4 x 1.6 cm, 0.312 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eDie professionelle Dienstleistungsindustrie ist ein gigantischer Wachstumssektor. Er umfasst die Bereiche Finanzen, Banken, Versicherung, Marketing und Consulting. Für Peter Drucker stellen professionelle Dienstleistungsunternehmen eine Zukunftsindustrie dar. Die moderne Dienstleistungsbranche kann als Beispiel für andere Branchen dienen, denn sie hält wertvolle Informationen bereit in Sachen Personalmanagement und Management von immateriellen Vermögenswerten. \"The Professional Service Firm\" nimmt professionelle Dienstleistungsunternehmen genau unter die Lupe. Anhand von Fallstudien und prägnanten Darstellungen wird anschaulich erläutert, wie sie arbeiten und wie man mit ihnen viel Geld machen kann. Die ideale Lektüre für Manager, die wissen wollen, wie und warum die Dienstleistungsbranche so erfolgreich ist.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePreface\u003cbr\u003e About the Author\u003cbr\u003e Introduction\u003cbr\u003e The Inexorable Rise of the Professional Service Firm\u003cbr\u003e The sceptical investor\u003cbr\u003e Learning from PSFs\u003cbr\u003e Segmenting the Professional Services Industry\u003cbr\u003e Consolidation versus specialization\u003cbr\u003e Life stages\u003cbr\u003e Determining the Relative Attractiveness of Segments of the Professional Services Industry\u003cbr\u003e Nature and level of competition\u003cbr\u003e Growth and cyclicality\u003cbr\u003e Entry and exit barriers\u003cbr\u003e Client dependency\u003cbr\u003e Recruitment and retention patterns\u003cbr\u003e Threat of service substitution\u003cbr\u003e Impact of government activity\u003cbr\u003e Pulling it all together\u003cbr\u003e Generic Strategies for Professional Service Firms\u003cbr\u003e Global service integration of bundling\u003cbr\u003e Vertical integration\u003cbr\u003e Global versus local specialization\u003cbr\u003e Sector versus product specialization\u003cbr\u003e Executing a strategy\u003cbr\u003e How Do You Tell How a PSF is Doing?\u003cbr\u003e The balance sheet\u003cbr\u003e The P\u0026amp;L\u003cbr\u003e It's not just the financials...\u003cbr\u003e Understanding the Underlying Economics of a PSF\u003cbr\u003e Organizational structure\u003cbr\u003e Utilization\u003cbr\u003e Charge-our rates\u003cbr\u003e Fee capacity and resource allocation\u003cbr\u003e Identifying Whether a PSF is Positioned to Maximize Returns to Shareholders\u003cbr\u003e Client strategy\u003cbr\u003e Service mix\u003cbr\u003e Pricing strategy\u003cbr\u003e Process efficiency and internal structures\u003cbr\u003e Recruitment, incentives and career management\u003cbr\u003e Financial and process control\u003cbr\u003e Corporate Finance and Valuation of PSFs\u003cbr\u003e What keeps potential investors awake at night?\u003cbr\u003e Investment strategies and pricing\u003cbr\u003e The Future for Professional Service Firms\u003cbr\u003e Select Bibliography\u003cbr\u003e Index\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52174485684504,"sku":"9780471499480","price":29.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471499480.jpg?v=1781174432","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-professional-service-firm-the-managers-guide-to-maximising-profit-and-value-paperback-softback-9780471499480","provider":"Freshly Printed Books","version":"1.0","type":"link"}