{"product_id":"the-it-managers-survival-guide-hardback-9780470844540","title":"The IT Manager's Survival Guide (Hardback) 9780470844540","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe IT Manager's Survival Guide\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eRob Aalders (Author), Peter Hind (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470844540, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 25 March 2002\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e328 pages\u003cbr\u003e25.4 x 17.6 x 3.2 cm, 0.737 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"..a commendable feat..\" (Information Age, May 2002)\u003cbr\u003e \u003cbr\u003e \"...extensive resource into the roles and requirement of an IT manger, including tips and techniques on how to get ahead...\" (M2 Best Books, 2 September 2002)\u003cbr\u003e \u003cbr\u003e \"...I particularly liked the authors' attention-grabbing anecdotes as they successfully guide the reader's focus towards the boardroom...\" (Computer Bulletin, January 2003)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\"The IT Managers Survival Guide\" schließt eine echte Marktlücke. Dieser praktische Leitfaden behandelt technische UND strategische Aspekte bei der Planung von IS\/IT Management, und zwar in einem einzigen handlichen Band. Die Autoren nennen gute Gründe, warum eine IT\/IS-Einheit auf einer soliden Basis errichtet werden sollte. \"The IT Managers Survival Guide\" bietet aber keine Sofortlösungen; er gibt vielmehr eine Wegbeschreibung für hervorragendes IT Management und eine Anleitung für die Anpassung an das sich ständig verändernde Unternehmensumfeld. In einer Reihe von Aufsätzen führender IT Manager und -Experten werden Fehler beim IT\/IS Management offen angesprochen und Lösungsmöglichkeiten aufgezeigt. \"The IT Managers Survival Guide\" ist ein nützlicher Ratgeber für Planung und Implementation von IS\/IT Einheiten. Mit Checklisten und Templates.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eForeword by Sir Ron Brierley.\u003cbr\u003e \u003cbr\u003e Introduction.\u003cbr\u003e \u003cbr\u003e Becoming a manager.\u003cbr\u003e \u003cbr\u003e Knowing your customer.\u003cbr\u003e \u003cbr\u003e Our greatest asset.\u003cbr\u003e \u003cbr\u003e Developing staff.\u003cbr\u003e \u003cbr\u003e Supporting roles.\u003cbr\u003e \u003cbr\u003e Managing recruiters.\u003cbr\u003e \u003cbr\u003e The rules of engagement.\u003cbr\u003e \u003cbr\u003e Establishing sound corporate governance.\u003cbr\u003e \u003cbr\u003e Establishing service level agreements.\u003cbr\u003e \u003cbr\u003e Dealing with hot spots.\u003cbr\u003e \u003cbr\u003e Tips for quick-wins.\u003cbr\u003e \u003cbr\u003e Living with legacy systems.\u003cbr\u003e \u003cbr\u003e Managing vendors.\u003cbr\u003e \u003cbr\u003e Using consultants.\u003cbr\u003e \u003cbr\u003e Business process re-engineering.\u003cbr\u003e \u003cbr\u003e Benchmarking.\u003cbr\u003e \u003cbr\u003e Help desk management.\u003cbr\u003e \u003cbr\u003e Disaster recovery planning.\u003cbr\u003e \u003cbr\u003e Managing change.\u003cbr\u003e \u003cbr\u003e Outsourcing.\u003cbr\u003e \u003cbr\u003e Give the business intelligence.\u003cbr\u003e \u003cbr\u003e Planning the future.\u003cbr\u003e \u003cbr\u003e Understanding architectures.\u003cbr\u003e \u003cbr\u003e Taking stock of your assets.\u003cbr\u003e \u003cbr\u003e Structuring the IT organization.\u003cbr\u003e \u003cbr\u003e Where to next?.\u003cbr\u003e \u003cbr\u003e Appendix A Yukl's Specific Behaviours for Managing Relations.\u003cbr\u003e \u003cbr\u003e Appendix B Business initiative proposal.\u003cbr\u003e \u003cbr\u003e Appendix C Thorpe's 4 Rs.\u003cbr\u003e \u003cbr\u003e Appendix D1 Jacques' time span.\u003cbr\u003e \u003cbr\u003e Appendix D2 Jaques' complexity measures.\u003cbr\u003e \u003cbr\u003e Appendix E1 Software inventory.\u003cbr\u003e \u003cbr\u003e Appendix E2 Hardware inventory.\u003cbr\u003e \u003cbr\u003e Appendix F Examples of principles.\u003cbr\u003e \u003cbr\u003e References.\u003cbr\u003e \u003cbr\u003e Further reading.\u003cbr\u003e \u003cbr\u003e Index.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52511199756568,"sku":"9780470844540","price":40.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470844540.jpg?v=1786589899","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-it-managers-survival-guide-hardback-9780470844540","provider":"Freshly Printed Books","version":"1.0","type":"link"}