{"product_id":"the-guidebook-for-performance-improvement-working-with-individuals-and-organizations-hardback-9780787903534","title":"The Guidebook for Performance Improvement; Working with Individuals and Organizations (Hardback) 9780787903534","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Guidebook for Performance Improvement\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eWorking with Individuals and Organizations\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRoger Kaufman (Edited by), R Kaufman (Author), Sivasailam Thiagarajan (Edited by), Paula MacGillis (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787903534, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 12 November 1996\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e660 pages\u003cbr\u003e24.7 x 15.8 x 4.2 cm, 1.134 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eThe ultimate resource for improvement and planning! This treasure trove of information gives you expert direction for helping your organization and its employees improve performance. Unlike most resources on organizational improvement that consider only the micro- (individual) and macro- (organization) levels, this guide incorporates the mega- (customer\/client) level in planning success.\u003c\/p\u003e \u003cp\u003eAmong the many leading contributors to this volume are:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDale M. Brethower\u003c\/li\u003e \u003cli\u003eDiane Dormant\u003c\/li\u003e \u003cli\u003eJudith Hale\u003c\/li\u003e \u003cli\u003eRoger Kaufman\u003c\/li\u003e \u003cli\u003eDanny G. Langdon\u003c\/li\u003e \u003cli\u003eBette Madson\u003c\/li\u003e \u003cli\u003eAnn W. Parkman\u003c\/li\u003e \u003cli\u003eSivasailam \"Thiagi\" Thiagarajan\u003c\/li\u003e \u003cli\u003eOdin Westgaard\u003c\/li\u003e \u003cli\u003eJack Zigon . . . and many more!\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003e\u003cb\u003eYou'll learn vital performance improvement steps including:\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003eDefining objectives and ensuring that they are useful\u003c\/li\u003e \u003cli\u003eDetermining what results to achieve\u003c\/li\u003e \u003cli\u003eDesigning and implementing interventions, programs, and activities that will achieve results\u003c\/li\u003e \u003cli\u003ePlanning appropriate evaluation efforts . . . and much more!\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eThe Guidebook for Performance Improvement\u003c\/i\u003e draws on all the current improvement approaches--quality, reengineering, job-task analysis, reward programs, and others--synthesizes those ideas, and offers you a wide range of success strategies to maximize workplace performance. A desk reference like no other, this book gives you cutting-edge tips and techniques for achieving organizational breakthroughs.Selected Contents:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e--The Origins and Critical Attributes of Human Performance Technology\u003c\/li\u003e \u003cli\u003eResearch and Development Origins of Performance Systems\u003c\/li\u003e \u003cli\u003eSocial Responsibility\u003c\/li\u003e \u003cli\u003e--A Strategic-Planning Framework: Mega Planning\u003c\/li\u003e \u003cli\u003ePreparing Performance Indicators and Objectives\u003c\/li\u003e \u003cli\u003eNeeds-Assessment Basics\u003c\/li\u003e \u003cli\u003eBusiness-Unit Performance Analysis and Development\u003c\/li\u003e \u003cli\u003eOrganizational Mapping\u003c\/li\u003e \u003cli\u003eJob-Task Analysis\u003c\/li\u003e \u003cli\u003e--The Hierarchy of Interventions\u003c\/li\u003e \u003cli\u003eApplications of Total Quality Concepts to Organizational Effectiveness\u003c\/li\u003e \u003cli\u003eDeveloping Front-line Employees: A New Challenge for Achieving Organizational Effectiveness\u003c\/li\u003e \u003cli\u003eJob Aids\u003c\/li\u003e \u003cli\u003eRecruitment and Turnover\u003c\/li\u003e \u003cli\u003eAccountability for Staff Turnover\u003c\/li\u003e \u003cli\u003ePerformance Management\u003c\/li\u003e \u003cli\u003eProgram Management: Its Relationship to the Project\u003c\/li\u003e \u003cli\u003eRewards and Performance Incentives\u003c\/li\u003e \u003cli\u003eDeveloping Test and Assessment Items\u003c\/li\u003e \u003cli\u003eQuality Management\/Continuous Improvement\u003c\/li\u003e \u003cli\u003ePerformance Appraisal\u003c\/li\u003e \u003c\/ul\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction: The Changing Realities of Human and OrganizationalPerformance Improvement.\u003cbr\u003e \u003cbr\u003e ORIGINS.\u003cbr\u003e \u003cbr\u003e The Origins and Critical Attributes of Human PerformanceTechnology.\u003cbr\u003e \u003cbr\u003e Research and Development Origins of Performance Systems.\u003cbr\u003e \u003cbr\u003e Social Responsibility.\u003cbr\u003e \u003cbr\u003e DIRECTION FINDING AND GOAL SETTING.\u003cbr\u003e \u003cbr\u003e A Strategic-Planning Framework: Mega Planning.\u003cbr\u003e \u003cbr\u003e Preparing Performance Indicators and Objectives.\u003cbr\u003e \u003cbr\u003e Needs-Assessment Basics.\u003cbr\u003e \u003cbr\u003e A Systems Schema.\u003cbr\u003e \u003cbr\u003e ANALYSIS.\u003cbr\u003e \u003cbr\u003e Business-Unit Performance Analysis and Development.\u003cbr\u003e \u003cbr\u003e Organizational Mapping.\u003cbr\u003e \u003cbr\u003e Job-Task Analysis.\u003cbr\u003e \u003cbr\u003e DESIGN AND DEVELOPMENT.\u003cbr\u003e \u003cbr\u003e The Hierarchy of Interventions.\u003cbr\u003e \u003cbr\u003e Applications of Total Quality Concepts to OrganizationalEffectiveness.\u003cbr\u003e \u003cbr\u003e Developing Front-line Employees: A New Challenge for AchievingOrganizational Effectiveness.\u003cbr\u003e \u003cbr\u003e Job Aids.\u003cbr\u003e \u003cbr\u003e Organizational Development for Human PerformanceTechnologists.\u003cbr\u003e \u003cbr\u003e IMPLEMENTATION.\u003cbr\u003e \u003cbr\u003e Personnel Selection and Assignment.\u003cbr\u003e \u003cbr\u003e Recruitment and Turnover.\u003cbr\u003e \u003cbr\u003e Accountability for Staff Turnover.\u003cbr\u003e \u003cbr\u003e Performance Management.\u003cbr\u003e \u003cbr\u003e Program Management: Its Relationship to the Project.\u003cbr\u003e \u003cbr\u003e Rewards and Performance Incentives.\u003cbr\u003e \u003cbr\u003e Planning Change: Past, Present, Future.\u003cbr\u003e \u003cbr\u003e Integrating People, Planning, and Change.\u003cbr\u003e \u003cbr\u003e Performance Improvement in Developing Countries.\u003cbr\u003e \u003cbr\u003e EVALUATION.\u003cbr\u003e \u003cbr\u003e Evaluation: Seven Dimensions, Six Steps, Five Phases, and FourGuidelines.\u003cbr\u003e \u003cbr\u003e Performance Is Easy to Monitor and Hard to Measure.\u003cbr\u003e \u003cbr\u003e Developing Test and Assessment Items.\u003cbr\u003e \u003cbr\u003e Quality Management\/Continuous Improvement.\u003cbr\u003e \u003cbr\u003e Performance Appraisal.\u003cbr\u003e \u003cbr\u003e List of Contributors.\u003cbr\u003e \u003cbr\u003e Index.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52407380902168,"sku":"9780787903534","price":60.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787903534.jpg?v=1784164951","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-guidebook-for-performance-improvement-working-with-individuals-and-organizations-hardback-9780787903534","provider":"Freshly Printed Books","version":"1.0","type":"link"}