{"product_id":"the-empathy-gap-the-bridge-to-real-connection-and-lasting-influence-paperback-softback-9781394332793","title":"The Empathy Gap; The Bridge to Real Connection and Lasting Influence (Paperback \/ softback) 9781394332793","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe Empathy Gap\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eThe Bridge to Real Connection and Lasting Influence\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eDaniel Murray (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394332793, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 21 August 2025\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e208 pages\u003cbr\u003e22.6 x 15 x 2 cm, 0.249 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eA groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead.\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eThe Empathy Gap\u003c\/i\u003e, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today’s complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don’t. It is a capability that we can all build and nurture.\u003c\/p\u003e \u003cp\u003eDrawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDiscover:\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eEngaging and revealing questions that can help build stronger connections with your colleagues\u003c\/li\u003e \u003cli\u003eDetailed guides to addressing issues with your team members, managing challenges and making decisions\u003c\/li\u003e \u003cli\u003eStrategies for building a leadership style that’s based on trust, curiosity and understanding\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cbr\u003eAn invaluable resource for corporate leaders, business managers, human resources professionals and board members, \u003ci\u003eThe Empathy Gap\u003c\/i\u003e helps leaders develop their empathetic capabilities, leading to long-term, sustainable business success — without sacrificing culture.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eIntroduction: What if They Don’t Want to Do It? xiii\u003c\/p\u003e \u003cp\u003e1 Understanding the cognitive challenges of empathy 1\u003c\/p\u003e \u003cp\u003e2 The Empathy Process: a step- by- step guide 31\u003c\/p\u003e \u003cp\u003e3 Navigating uncertainty with empathy 55\u003c\/p\u003e \u003cp\u003e4 Challenging the way you see the world 85\u003c\/p\u003e \u003cp\u003e5 Leading with empathy 105\u003c\/p\u003e \u003cp\u003e6 Influencing and inspiring through empathy 121\u003c\/p\u003e \u003cp\u003e7 Building an empathic organisational culture 137\u003c\/p\u003e \u003cp\u003e8 When the robots start to cry 149\u003c\/p\u003e \u003cp\u003eConclusion: The hardest skill we learn 163\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52472149573912,"sku":"9781394332793","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394332793.jpg?v=1785719218","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-empathy-gap-the-bridge-to-real-connection-and-lasting-influence-paperback-softback-9781394332793","provider":"Freshly Printed Books","version":"1.0","type":"link"}