{"product_id":"the-60-minute-active-training-series-how-to-bring-out-the-better-side-of-difficult-people-participants-workbook-paperback-softback-9780787973582","title":"The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook (Paperback \/ softback) 9780787973582","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eThe 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\"In less time than it takes to go out to lunch, participants gain valuable knowledge, master practical techniques, and acquire skills immediately applicable to personal or professional situations. Practical, participative, producing results—what more could any trainer or performance-improvement technologist want?\"\u003cbr\u003e --Elaine Biech, author, \u003ci\u003eTraining for Dummies\u003c\/i\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMelvin L. Silberman (Author), Freda Hansburg (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787973582, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 7 January 2005\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e24 pages\u003cbr\u003e28.2 x 21.4 x 0.3 cm, 0.1 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eFaced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. \u003ci\u003eHow to Bring Out the Better Side of Difficult People, Participants Workbook\u003c\/i\u003e from the popular \u003ci\u003e60-Minute Active Training Series\u003c\/i\u003e offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to  \u003cul\u003e \u003cli\u003eDraw out people rather than closing them down\u003c\/li\u003e \u003cli\u003eOvercome your barriers to understanding others\u003c\/li\u003e \u003cli\u003eLook beyond the surface to learn what make people “tick”\u003c\/li\u003e \u003cli\u003eTake a novel approach when a relationship feels stuck\u003c\/li\u003e \u003c\/ul\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eAbout This Brief Training Session 1\u003c\/p\u003e \u003cp\u003eThe Challengers 2\u003c\/p\u003e \u003cp\u003eSelf-Assessment 3\u003c\/p\u003e \u003cp\u003eMy Challengers 4\u003c\/p\u003e \u003cp\u003eFive Ways to Get Curious 5\u003c\/p\u003e \u003cp\u003eA New Approach 6\u003c\/p\u003e \u003cp\u003eWorking the 3 C’s 7\u003c\/p\u003e \u003cp\u003eTry It: Experiments in Change 8\u003c\/p\u003e \u003cp\u003eParticipant Recap 9\u003c\/p\u003e \u003cp\u003eReading 10\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410676281624,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/freshlyprintedbooks.co.uk\/products\/the-60-minute-active-training-series-how-to-bring-out-the-better-side-of-difficult-people-participants-workbook-paperback-softback-9780787973582","provider":"Freshly Printed Books","version":"1.0","type":"link"}