{"product_id":"talk-at-work-interaction-in-institutional-settings-paperback-9780521376334","title":"Talk at Work; Interaction in Institutional Settings (Paperback) 9780521376334","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eTalk at Work\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eInteraction in Institutional Settings\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003eTalk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings.\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003ePaul Drew (Edited by), John Heritage (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780521376334, Cambridge University Press\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback, published 11 February 1993\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e596 pages\u003cbr\u003e21.7 x 14 x 3.5 cm, 0.796 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eIn the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and interaction in institutional settings. Leading American and European scholars contribute to Talk at Work original empirical research into the interactions between professionals and 'clients' in a wide variety of settings, including doctor-patient consultations, legal hearings, news interviews, visits by health visitors, psychiatric interviews, and calls to the emergency services. Taken together, their reports are an illuminating exploration of how key aspects of an organisations' work are managed through talk and of the distinctively asymmetric character of institutional discourse. The use of a method at the forefront of research, on recordings of naturally occurring interactions in the settings under scrutiny, uncovers the relationships between social contexts and social actions and offers invaluable insight into the traditional concerns of the sociology and ethnography of organisations, sociolinguistics and pragmatics.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePart I. Theoretical orientations: Part II. The activities of questioners: Part III. The activities of answerers: Part IV. The interplay between questioning and answering.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Sociolinguistics [\u003ca title=\"See our other books on Sociolinguistics\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Sociolinguistics%20%5BCFB%5D%22\"\u003eCFB\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":46002471534872,"sku":"9780521376334","price":65.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9780521376334_5180e027-ade6-4779-a83a-3ba4b68940a1.gif?v=1691376031","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/talk-at-work-interaction-in-institutional-settings-paperback-9780521376334","provider":"Freshly Printed Books","version":"1.0","type":"link"}