{"product_id":"sugarcrm-for-dummies-paperback-softback-9780470384626","title":"SugarCRM For Dummies (Paperback \/ softback) 9780470384626","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eSugarCRM For Dummies\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eKaren S. Fredricks (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470384626, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 21 November 2008\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e360 pages\u003cbr\u003e23.4 x 18.8 x 2.1 cm, 0.526 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eSugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. \u003ci\u003eSugarCRM For Dummies\u003c\/i\u003e will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.  \u003cp\u003eThis guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSchedule appointments, link them to records and notes, and organize your sales opportunities\u003c\/li\u003e \u003cli\u003eBuild campaigns, track their success, and grow your contact list with Web-to-lead forms\u003c\/li\u003e \u003cli\u003eManage customer issues and forums to exterminate software bugs\u003c\/li\u003e \u003cli\u003eSend e-newsletters and automate customer e-mail communication with templates\u003c\/li\u003e \u003cli\u003eTake advantage of a complete recipe book for SugarCRM administrators\u003c\/li\u003e \u003cli\u003eImprove sales performance with SugarCRM\u003c\/li\u003e \u003cli\u003eProvide great service to your customers\u003c\/li\u003e \u003cli\u003eDevelop searchable libraries and FAQs\u003c\/li\u003e \u003cli\u003eCreate and share documents\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eSugarCRM For Dummies\u003c\/i\u003e will get you quickly up to speed on this customer relationship management software so you can enhance your business.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNote:\u003c\/b\u003e CD-ROM\/DVD and other supplementary materials are not included as part of eBook file.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction.  \u003cp\u003e\u003cb\u003ePart I: Adding Sugar to Your Life.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1: Adding Sugar to Your Life.\u003c\/p\u003e \u003cp\u003eChapter 2: Acquiring a Sweet Tooth.\u003c\/p\u003e \u003cp\u003eChapter 3: Finding Your Way Around Sugar.\u003c\/p\u003e \u003cp\u003eChapter 4: Working with Accounts, Contacts, and Leads.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Cooking with Sugar.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5: Keeping Track of the Sweet Things in Life.\u003c\/p\u003e \u003cp\u003eChapter 6: Creating a Project Isn’t a Major Project.\u003c\/p\u003e \u003cp\u003eChapter 7: Working with Opportunities.\u003c\/p\u003e \u003cp\u003eChapter 8: Working with Documents.\u003c\/p\u003e \u003cp\u003eChapter 9: Watching Your Sugar Content.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: A Spoonful of Sugar Keeps Your Customers Happy.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 10: Adding a Bit of Case Management.\u003c\/p\u003e \u003cp\u003eChapter 11: Keeping Bugs Out of the Sugar Bowl.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: Sharing the Sugar Bowl.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 12: Adding Sugar to Your E-mail.\u003c\/p\u003e \u003cp\u003eChapter 13: Campaigning Doesn’t Just Occur in an Election Year.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V: Working with Extra-Strength Sugar.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 14: Sweetening the Deal.\u003c\/p\u003e \u003cp\u003eChapter 15: Adding an Extra Lump of Sugar.\u003c\/p\u003e \u003cp\u003eChapter 16: The Administrator’s Recipe Book.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VI: The Part of Tens.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 17: Ten Reasons to Upgrade to the Professional or Enterprise Version.\u003c\/p\u003e \u003cp\u003eChapter 18: Ten Ways to Make Your Life Even Sweeter.\u003c\/p\u003e \u003cp\u003eChapter 19: Ten Ways to Become a Master Sugar Chef.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business applications [\u003ca title=\"See our other books on Business applications\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20applications%20%5BUF%5D%22\"\u003eUF\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"For Dummies","offers":[{"title":"Brand New","offer_id":52501195030808,"sku":"9780470384626","price":20.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470384626.jpg?v=1786216248","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/sugarcrm-for-dummies-paperback-softback-9780470384626","provider":"Freshly Printed Books","version":"1.0","type":"link"}