{"product_id":"structured-empowerment-how-to-achieve-growth-while-promoting-agility-hardback-9781394285808","title":"Structured Empowerment; How to Achieve Growth While Promoting Agility (Hardback) 9781394285808","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eStructured Empowerment\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow to Achieve Growth While Promoting Agility\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\u003cp\u003e\"I met Tatiana when Go Mobile was stuck at 30 stores. Tatiana's framework gave me the confidence to transform our business, trusting that our frontline staff could deliver the customer value proposition. \u003ci\u003eStructured Empowerment\u003c\/i\u003e showed us how to turn mobile phone sales from a commodity business into a premium service experience. We empowered these young employees while providing them with the support and growth opportunities they needed. We shared best practices, unleashed creativity, and held everyone accountable for profitability. Our employees stayed with us year after year, and we built a lasting business. This book is essential for anyone who believes that empowering people—especially those society overlooks—is the path to both business success and social impact.\"\u003cbr\u003e—\u003cb\u003eMEGHNA MODI, Serial Entrepreneur, Co-Founder and Managing Director of Go Mobile, and Managing Director of Revlon India\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Great businesses emerge intuitively-but when all stars align, how do you teach that magic to others? We grew OXXO from 1,000 to 20,000+ stores by assembling our 'Lego pieces' without instructions. Tatiana Sandino decoded our approach into a clear framework, labeling each piece and showing how structure and empowerment partner to scale organizations, while focusing on the people that make it all work. She transforms what we built through instinct into wisdom others can follow. A must-read for leaders determined to scale with agility, accountability, and heart.\"\u003cbr\u003e—\u003cb\u003eEDUARDO PADILLA, Former Chief Executive Officer of the leading retail and beverage multinational Mexican company Fomento Económico Mexicano (FEMSA)\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Professor Tatiana Sandino's book addresses the central dilemma faced by leaders of rapidly growing retail enterprises: how to motivate their decentralized, customer-facing employees to deliver innovative and accountable services that align with corporate vision and strategy. \u003ci\u003eStructured Empowerment\u003c\/i\u003e allows companies to hit the sweet spot between bureaucratic standard operating procedures and uncontrolled local decision making. Readers of Sandino's book will learn the framework and tools for achieving sustainable financial and market growth through a culture of accountable local innovation.\"\u003cbr\u003e—\u003cb\u003eROBERT S. KAPLAN, Marvin Bower Professor of Leadership Development Emeritus, Harvard Business School, co-creator of the Balanced Scorecard\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"\u003ci\u003eStructured Empowerment\u003c\/i\u003e offers a new and insightful way to leverage the tension between local responsiveness and centralized control. Any business that relies on frontline workers to respond to individual customer preferences will find Professor Sandino's book a valuable addition to its tool kit.\"\u003cbr\u003e—\u003cb\u003eROBERT SIMONS, Baker Foundation Professor, Harvard Business School\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"This book tackles one of the grand challenges in business: how an organization can get big without becoming bureaucratic. Drawing on extensive research and rich case studies, Tatiana Sandino offers a practical blueprint for managing people, structure, metrics, and systems so companies can scale rapidly while staying agile and deeply responsive to customers and markets. \u003ci\u003eStructured Empowerment\u003c\/i\u003e gives leaders a powerful way to balance operating discipline with adaptability as their organizations grow.\"\u003cbr\u003e—\u003cb\u003eJEFFREY F. RAYPORT, Faculty Member in the Entrepreneurial Management Unit at Harvard Business School and Advisory Partner at Long Arc Capital\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"If you are an entrepreneur who has recently launched a new company, this book is a must-read. It provides a new, well-researched management framework, 'structured empowerment,' that allows founders to balance their understandable desire to ensure profitability by overcontrolling, and their equally understandable desire to expand rapidly by empowering each operating unit to set its own strategy and set its own priorities. You will learn through many case examples that ambitious growth can be achieved without turning your company into a bureaucracy by overcontrolling. Many examples are provided of companies that have erred in each direction and companies that got it right and grew profitably.\"\u003cbr\u003e—\u003cb\u003eMICHAEL BEER, Professor Emeritus, Harvard Business School, Co-founder, Higher Ambition Leadership Alliance; Co-founder, True Point Partners\u003c\/b\u003e\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eTatiana Sandino (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394285808, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 6 April 2026\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages\u003cbr\u003e22.9 x 15.2 x 2 cm, 0.499 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eDiscover the secret to balancing growth and agility in your startup\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eStructured Empowerment: How to Achieve Growth While Promoting Agility\u003c\/i\u003e by Harvard Business School professor Tatiana Sandino is a groundbreaking guide that addresses the most critical challenge startups face: how to scale effectively without stifling the innovation and spirit that fuel them. This book introduces the concept of \"structured empowerment,\" a method that allows companies to grow by expertly balancing flexibility with structure.\u003c\/p\u003e \u003cp\u003eIn the book, you’ll:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eLearn how to empower employees within a structured framework, enabling them to make decisions that propel growth\u003c\/li\u003e \u003cli\u003eDiscover the optimal timing for formalizing management structures without hampering your company’s agility\u003c\/li\u003e \u003cli\u003eGain insights from real-world examples of companies that have succeeded and failed, illustrating the principles of effective growth management\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003cp\u003ePerfect for business leaders, managers, and entrepreneurs, \u003ci\u003eStructured Empowerment\u003c\/i\u003e offers a new perspective on managing fast-paced growth. If you're seeking to maintain the delicate balance between agility and structure as your company scales, this book is your must-have roadmap. Dive into Sandino's expert analysis and practical advice to keep your startup on the path to success. Buy your copy today and start empowering your team for growth.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eIntroduction\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I How Structured Empowerment Can Help Ventures Scale 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1 The Bermuda Triangle of Management: How Ventures Can Die of Their Own Growth 3\u003c\/p\u003e \u003cp\u003eChapter 2 Using Structured Empowerment to Prevent Growing Ventures from Failing 23\u003c\/p\u003e \u003cp\u003eAppendix 2.1 Why and When You Need Systems In Order To Grow 34\u003c\/p\u003e \u003cp\u003eChapter 3 Structured Empowerment and Decision- Making 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Components of the Structured Empowerment Framework 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 4 Defining Purpose, the Customer Value Proposition, and the Focal Employee 69\u003c\/p\u003e \u003cp\u003eChapter 5 Aligning Employees to Key Results 89\u003c\/p\u003e \u003cp\u003eChapter 6 Uncovering Opportunities to Create Value Through Structured Empowerment 109\u003c\/p\u003e \u003cp\u003eChapter 7 Building Feedback Systems for Learning and Innovating 139\u003c\/p\u003e \u003cp\u003eChapter 8 Connecting Empowerment to Culture 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Putting the Framework into Action 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 9 Your Journey Forward: Implementing and Refining Structured Empowerment 195\u003c\/p\u003e \u003cp\u003eAcknowledgments 219\u003c\/p\u003e \u003cp\u003eAbout the Author 223\u003c\/p\u003e \u003cp\u003eIndex 225\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52460626379032,"sku":"9781394285808","price":16.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394285808.jpg?v=1785456091","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/structured-empowerment-how-to-achieve-growth-while-promoting-agility-hardback-9781394285808","provider":"Freshly Printed Books","version":"1.0","type":"link"}