{"product_id":"social-capital-in-healthcare-how-trust-and-teamwork-drive-organizational-excellence-hardback-9781394312658","title":"Social Capital in Healthcare; How Trust and Teamwork Drive Organizational Excellence (Hardback) 9781394312658","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eSocial Capital in Healthcare\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow Trust and Teamwork Drive Organizational Excellence\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\u003cp\u003e“Social capital, quite simply the quality of our connections with others, forms the foundation of efficient, patient-centered care and engagement and meaning for healthcare providers. Dr. Thomas H Lee has written a compelling new book that explains this and illustrates how social capital is the key to turning healthcare around.”\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Amy C. Edmondson,\u003c\/b\u003e Novartis Professor of Leadership at Harvard Business School and author of \u003ci\u003eRight Kind of Wrong\u003c\/i\u003e\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eThomas H. Lee (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394312658, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 28 January 2025\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e240 pages\u003cbr\u003e22.9 x 15.8 x 2.5 cm, 0.431 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eHarness the power of social capital to improve the efficacy and efficiency of healthcare organizations\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eWritten by Thomas Lee, Chief Medical Officer at Press Ganey, \u003ci\u003eSocial Capital in Healthcare\u003c\/i\u003e describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations. \u003c\/p\u003e\n\u003cp\u003eLee's powerful framework integrates management priorities such as safety, quality, patient experience, and workforce resilience\/burnout\/loyalty, demonstrating through data that these “silos” are in fact intertwined, and the work of improving them is best taken on with a single focus: improving social capital. \u003c\/p\u003e\n\u003cp\u003eIn this book, readers will learn about: \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eKey social capital themes in healthcare, including trust, respect, connectedness, and teamwork\u003c\/li\u003e \u003cli\u003eThe necessity of social capital in healthcare due to changes in medicine, patients, and society\u003c\/li\u003e \u003cli\u003eBuilding social capital through transitivity, reciprocity, bridging connections, and driving the right values\u003c\/li\u003e \u003cli\u003eSocial capital initiatives at institutions such as the Mayo Clinic, Houston Methodist, and Vanderbilt University Medical Center\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eDrawing upon deeply respected work from sociology, psychology, and business strategy, \u003ci\u003eSocial Capital in Healthcare\u003c\/i\u003e earns a well-deserved spot on the bookshelves of all forward-thinking healthcare executives, managers, and consultants.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003e1 A Primer on Social Capital 9\u003c\/p\u003e \u003cp\u003e2 Why Healthcare Needs Social Capital Now 35\u003c\/p\u003e \u003cp\u003e3 Building, Strengthening, and Using Social Capital Connections 67\u003c\/p\u003e \u003cp\u003e4 Building Teams and Networks in Healthcare 93\u003c\/p\u003e \u003cp\u003e5 Measuring Social Capital 123\u003c\/p\u003e \u003cp\u003e6 Social Capital as the Core of Healthcare Strategy 149\u003c\/p\u003e \u003cp\u003e7 How to Be a Chief Officer for Social Capital 169\u003c\/p\u003e \u003cp\u003eReferences 199\u003c\/p\u003e \u003cp\u003eAcknowledgments 207\u003c\/p\u003e \u003cp\u003eAbout the Author 211\u003c\/p\u003e \u003cp\u003eIndex 213\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52460736708888,"sku":"9781394312658","price":28.97,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394312658.jpg?v=1785460149","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/social-capital-in-healthcare-how-trust-and-teamwork-drive-organizational-excellence-hardback-9781394312658","provider":"Freshly Printed Books","version":"1.0","type":"link"}