{"product_id":"shrm-society-for-human-resource-management-complete-study-guide-shrm-cp-exam-and-shrm-scp-exam-paperback-softback-9781119805489","title":"SHRM Society for Human Resource Management Complete Study Guide; SHRM-CP Exam and SHRM-SCP Exam (Paperback \/ softback) 9781119805489","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eSHRM Society for Human Resource Management Complete Study Guide\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eSHRM-CP Exam and SHRM-SCP Exam\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eSandra M. Reed (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781119805489, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 7 March 2022\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e496 pages\u003cbr\u003e22.4 x 18.3 x 2.3 cm, 0.703 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eAdvance your current career or start a new one by obtaining the industry-leading SHRM-CP and SHRM-SCP certifications\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Society for Human Resource Management (SHRM) is the world's largest professional association for Human Resources practitioners. Its certifications, while challenging to obtain, open enormous opportunities in the HR field and prove your competence and expertise in the profession.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eSHRM Society for Human Resource Management Complete Study Guide: SHRM-CP Exam and SHRM-SCP Exam\u003c\/i\u003e, veteran HR consultant Sandra M. Reed delivers a comprehensive roadmap to achieving the premier certification for global human resource professionals. You'll get access to Sybex's comprehensive study package, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms.\u003c\/p\u003e \u003cp\u003eDiscover hands-on, practical exercises that prepare you for real-world HR interviews and jobs as you master the technical, leadership, and business competencies you'll need to succeed on the SHRM-CP and SHRM-SCP Exams and in your new HR career. This book also provides:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eFully updated information for the latest SHRM Certified Professional and Senior Certified Professional exams\u003c\/li\u003e \u003cli\u003eOpportunities for new career transitions or advancement with a highly sought-after professional certification\u003c\/li\u003e \u003cli\u003eAccess to Sybex online study tools, with chapter review questions, full-length practice exams, hundreds of electronic flashcards, and a glossary of key terms\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for HR leaders who wish to pursue the SHRM Senior Certified Professional or SHRM Certified Professional designations, this study guide also teaches the skills required by anyone seeking to transition into an HR-related role. It offers intuitive and easy-to-follow organization and comprehensive domain coverage ideal for experienced and novice professionals alike.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cbr\u003e Introduction xxiii\u003c\/p\u003e \u003cp\u003eSHRM CP Assessment Test xxvi\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Preparing for the Exams 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Basics of SHRM Certification 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 4\u003c\/p\u003e \u003cp\u003eExam Overview 4\u003c\/p\u003e \u003cp\u003eExam Eligibility 5\u003c\/p\u003e \u003cp\u003eExam Basics 6\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 10\u003c\/p\u003e \u003cp\u003eBreaking Down the BoCK 10\u003c\/p\u003e \u003cp\u003eThe Value of HR Certification 14\u003c\/p\u003e \u003cp\u003eSummary 16\u003c\/p\u003e \u003cp\u003eKey Terms 16\u003c\/p\u003e \u003cp\u003eExam Essentials 16\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Preparing for the Exam 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 20\u003c\/p\u003e \u003cp\u003eStudy Plans 20\u003c\/p\u003e \u003cp\u003eGroup vs. Self- Study 21\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 22\u003c\/p\u003e \u003cp\u003eUsing Exam Weights 22\u003c\/p\u003e \u003cp\u003ePractice Exams 24\u003c\/p\u003e \u003cp\u003eExam- Taking Strategies 24\u003c\/p\u003e \u003cp\u003eUnderstand the Stem 25\u003c\/p\u003e \u003cp\u003eGuess When Necessary 26\u003c\/p\u003e \u003cp\u003eExam Day Basics 26\u003c\/p\u003e \u003cp\u003eMental Mechanisms 27\u003c\/p\u003e \u003cp\u003eMindset 28\u003c\/p\u003e \u003cp\u003eConfidence Building 29\u003c\/p\u003e \u003cp\u003eSummary 30\u003c\/p\u003e \u003cp\u003eExam Essentials 31\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Understanding Human Resource Competencies 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The Dynamic Environment of Human Resource Management 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 36\u003c\/p\u003e \u003cp\u003eAn Evolving Landscape 36\u003c\/p\u003e \u003cp\u003eStrategic Alignment 37\u003c\/p\u003e \u003cp\u003eGlobal Operations 37\u003c\/p\u003e \u003cp\u003eDiversity, Equity, and Inclusion 37\u003c\/p\u003e \u003cp\u003eTalent Acquisition and Workforce Management 37\u003c\/p\u003e \u003cp\u003eRegulatory Environment 38\u003c\/p\u003e \u003cp\u003eMeasuring Results 38\u003c\/p\u003e \u003cp\u003eCorporate Social Responsibility 38\u003c\/p\u003e \u003cp\u003eHR Demographics 38\u003c\/p\u003e \u003cp\u003eA Day in the Life of HR 40\u003c\/p\u003e \u003cp\u003eHR Professional Development 42\u003c\/p\u003e \u003cp\u003eManaging Burnout 43\u003c\/p\u003e \u003cp\u003eSummary 45\u003c\/p\u003e \u003cp\u003eExam Essentials 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 The Business Competency Cluster 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 48\u003c\/p\u003e \u003cp\u003eBusiness Competencies 49\u003c\/p\u003e \u003cp\u003eBusiness Acumen 49\u003c\/p\u003e \u003cp\u003eBusiness and Competitive Awareness 49\u003c\/p\u003e \u003cp\u003eFinancial Analysis 51\u003c\/p\u003e \u003cp\u003eStrategic Alignment 53\u003c\/p\u003e \u003cp\u003eConsultation 58\u003c\/p\u003e \u003cp\u003eEvaluating Business Challenges 59\u003c\/p\u003e \u003cp\u003eDesigning and Implementing HR Solutions 59\u003c\/p\u003e \u003cp\u003eCritical Evaluation 63\u003c\/p\u003e \u003cp\u003eData Advocate 63\u003c\/p\u003e \u003cp\u003eData Gathering and Analysis 64\u003c\/p\u003e \u003cp\u003eSummary 66\u003c\/p\u003e \u003cp\u003eKey Terms 66\u003c\/p\u003e \u003cp\u003eExam Essentials 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III The People Knowledge Domain 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Strategic Human Resource Management 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 72\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 73\u003c\/p\u003e \u003cp\u003eStrategic Business Management 75\u003c\/p\u003e \u003cp\u003eSystems Theory 76\u003c\/p\u003e \u003cp\u003eSystems Thinking 76\u003c\/p\u003e \u003cp\u003eStrategic Planning 77\u003c\/p\u003e \u003cp\u003eStrategic Analysis 78\u003c\/p\u003e \u003cp\u003eThe Strategic Planning Process 81\u003c\/p\u003e \u003cp\u003eStrategy Formulation 81\u003c\/p\u003e \u003cp\u003eStrategy Implementation and Evaluation 83\u003c\/p\u003e \u003cp\u003eProject Management 84\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 85\u003c\/p\u003e \u003cp\u003eBecoming Strategic Business Partners 86\u003c\/p\u003e \u003cp\u003eEngaging Leaders 86\u003c\/p\u003e \u003cp\u003eEvaluating HR Activities 87\u003c\/p\u003e \u003cp\u003eSummary 88\u003c\/p\u003e \u003cp\u003eKey Terms 88\u003c\/p\u003e \u003cp\u003eExam Essentials 89\u003c\/p\u003e \u003cp\u003eReview Questions 90\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Talent Acquisition 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 94\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 94\u003c\/p\u003e \u003cp\u003eAligning Strategy 96\u003c\/p\u003e \u003cp\u003eMergers and Acquisitions 96\u003c\/p\u003e \u003cp\u003eJoint Ventures 97\u003c\/p\u003e \u003cp\u003eStrategic Alliance 97\u003c\/p\u003e \u003cp\u003eDivestitures and Downturns 97\u003c\/p\u003e \u003cp\u003eTalent Planning 98\u003c\/p\u003e \u003cp\u003eThe Employer Brand 99\u003c\/p\u003e \u003cp\u003eEmployee Value Proposition 99\u003c\/p\u003e \u003cp\u003eJob Analysis and Descriptions 100\u003c\/p\u003e \u003cp\u003eRecruiting 102\u003c\/p\u003e \u003cp\u003eRecruiting Methods 103\u003c\/p\u003e \u003cp\u003eSelection 104\u003c\/p\u003e \u003cp\u003eEmployment Interviews 104\u003c\/p\u003e \u003cp\u003eAssessment Centers 105\u003c\/p\u003e \u003cp\u003eJob Offers 106\u003c\/p\u003e \u003cp\u003eEducation, Certification, and Licensing 106\u003c\/p\u003e \u003cp\u003eNegotiation Techniques 107\u003c\/p\u003e \u003cp\u003eAcculturation, Socialization, Orientation, and Onboarding 108\u003c\/p\u003e \u003cp\u003eWorkforce Analytics 108\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 110\u003c\/p\u003e \u003cp\u003eSummary 110\u003c\/p\u003e \u003cp\u003eKey Terms 111\u003c\/p\u003e \u003cp\u003eExam Essentials 112\u003c\/p\u003e \u003cp\u003eReview Questions 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Employee Engagement and Retention 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 116\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 116\u003c\/p\u003e \u003cp\u003eEmployee Engagement 119\u003c\/p\u003e \u003cp\u003eOrganizational Behavior 119\u003c\/p\u003e \u003cp\u003eReed805489_ftoc.indd 13 25-11-2021 17:12:37\u003c\/p\u003e \u003cp\u003eJob Attitudes 119\u003c\/p\u003e \u003cp\u003eOrganizational Commitment 120\u003c\/p\u003e \u003cp\u003eJob Characteristics 121\u003c\/p\u003e \u003cp\u003eThe Role of Culture 122\u003c\/p\u003e \u003cp\u003eAssessing Engagement 123\u003c\/p\u003e \u003cp\u003ePositive Engagement Strategies 124\u003c\/p\u003e \u003cp\u003eEngaging a Remote Workforce 125\u003c\/p\u003e \u003cp\u003eHuman Resources and the Employee Life Cycle 126\u003c\/p\u003e \u003cp\u003ePerformance Management Systems 128\u003c\/p\u003e \u003cp\u003ePerformance Standards 129\u003c\/p\u003e \u003cp\u003eEvaluating Performance 130\u003c\/p\u003e \u003cp\u003eAppraisals 132\u003c\/p\u003e \u003cp\u003ePositive Feedback Systems 133\u003c\/p\u003e \u003cp\u003eEvaluating Performance Management Systems 134\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 134\u003c\/p\u003e \u003cp\u003eSummary 136\u003c\/p\u003e \u003cp\u003eKey Terms 136\u003c\/p\u003e \u003cp\u003eExam Essentials 137\u003c\/p\u003e \u003cp\u003eReview Questions 138\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Learning and Development 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 142\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 142\u003c\/p\u003e \u003cp\u003eThe Learning and Development System 144\u003c\/p\u003e \u003cp\u003eKnowledge Management 145\u003c\/p\u003e \u003cp\u003eLearning Management Systems 146\u003c\/p\u003e \u003cp\u003eCareer Development 146\u003c\/p\u003e \u003cp\u003eL\u0026amp;D Intervention Strategies 147\u003c\/p\u003e \u003cp\u003eNeeds Analysis 147\u003c\/p\u003e \u003cp\u003eTraining Interventions and Delivery 150\u003c\/p\u003e \u003cp\u003eInstructional Design 151\u003c\/p\u003e \u003cp\u003eDevelopmental Interventions 154\u003c\/p\u003e \u003cp\u003eLeadership Development 157\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 158\u003c\/p\u003e \u003cp\u003eSummary 158\u003c\/p\u003e \u003cp\u003eKey Terms 159\u003c\/p\u003e \u003cp\u003eExam Essentials 160\u003c\/p\u003e \u003cp\u003eReview Questions 161\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Total Rewards 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 164\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 164\u003c\/p\u003e \u003cp\u003eStrategic Total Rewards 166\u003c\/p\u003e \u003cp\u003eBuilding Pay Structures 166\u003c\/p\u003e \u003cp\u003eJob Evaluation 167\u003c\/p\u003e \u003cp\u003eCollecting Compensation Data 168\u003c\/p\u003e \u003cp\u003eData Collection Methods 171\u003c\/p\u003e \u003cp\u003ePay Practices 172\u003c\/p\u003e \u003cp\u003eLabor Law Compliance 173\u003c\/p\u003e \u003cp\u003eBenefits 174\u003c\/p\u003e \u003cp\u003eCompensation Metrics 175\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 176\u003c\/p\u003e \u003cp\u003eSummary 177\u003c\/p\u003e \u003cp\u003eKey Terms 178\u003c\/p\u003e \u003cp\u003eExam Essentials 178\u003c\/p\u003e \u003cp\u003eReview Questions 179\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV The Workplace Knowledge Domain 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 HR in the Global Context 183\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 184\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 184\u003c\/p\u003e \u003cp\u003eDefining Global Strategy 186\u003c\/p\u003e \u003cp\u003eMultinational Enterprises 187\u003c\/p\u003e \u003cp\u003eStructuring an MNE 187\u003c\/p\u003e \u003cp\u003eHR and Due Diligence 188\u003c\/p\u003e \u003cp\u003eGlobal Staffing 188\u003c\/p\u003e \u003cp\u003eManaging Expatriates 189\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 194\u003c\/p\u003e \u003cp\u003eSummary 195\u003c\/p\u003e \u003cp\u003eKey Terms 195\u003c\/p\u003e \u003cp\u003eExam Essentials 196\u003c\/p\u003e \u003cp\u003eReview Questions 197\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Diversity and Inclusion 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 200\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 201\u003c\/p\u003e \u003cp\u003eDefining Diversity, Equity, and Inclusion 202\u003c\/p\u003e \u003cp\u003eFocusing on Diversity, Equity, and Inclusion 205\u003c\/p\u003e \u003cp\u003eA Strategic Focus 207\u003c\/p\u003e \u003cp\u003eAn Operational Focus 209\u003c\/p\u003e \u003cp\u003eDemographic Barriers to Success 212\u003c\/p\u003e \u003cp\u003eWorkplace Accommodations 220\u003c\/p\u003e \u003cp\u003eCompetency and Knowledge Alignment 221\u003c\/p\u003e \u003cp\u003eOperating in a Diverse Workplace 221\u003c\/p\u003e \u003cp\u003eAdvocate for Diversity and Inclusion 221\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 223\u003c\/p\u003e \u003cp\u003eSummary 223\u003c\/p\u003e \u003cp\u003eKey Terms 224\u003c\/p\u003e \u003cp\u003eExam Essentials 224\u003c\/p\u003e \u003cp\u003eReview Questions 225\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Risk Management 227\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 228\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 228\u003c\/p\u003e \u003cp\u003eTypes of Risk 230\u003c\/p\u003e \u003cp\u003eWorkplace Safety and Health 231\u003c\/p\u003e \u003cp\u003eSecurity Risks 235\u003c\/p\u003e \u003cp\u003eEnterprise Risk Management 238\u003c\/p\u003e \u003cp\u003eThe Risk Management Process 239\u003c\/p\u003e \u003cp\u003eRisk Management Techniques 241\u003c\/p\u003e \u003cp\u003eWritten Risk Management Plans 243\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 245\u003c\/p\u003e \u003cp\u003eSummary 246\u003c\/p\u003e \u003cp\u003eKey Terms 247\u003c\/p\u003e \u003cp\u003eExam Essentials 247\u003c\/p\u003e \u003cp\u003eReview Questions 248\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Corporate Social Responsibility 251\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 252\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 252\u003c\/p\u003e \u003cp\u003eDefining Corporate Social Responsibility (CSR) 254\u003c\/p\u003e \u003cp\u003eCorporate Shared Value 257\u003c\/p\u003e \u003cp\u003eBenefits of Corporate Social Responsibility 258\u003c\/p\u003e \u003cp\u003eCorporate Citizenship 258\u003c\/p\u003e \u003cp\u003eSustainable Business Practices 260\u003c\/p\u003e \u003cp\u003eThe Role of Human Resources 262\u003c\/p\u003e \u003cp\u003eBusiness Strategy 262\u003c\/p\u003e \u003cp\u003eTalent Acquisition 262\u003c\/p\u003e \u003cp\u003eRisk Management 263\u003c\/p\u003e \u003cp\u003eTotal Rewards 264\u003c\/p\u003e \u003cp\u003eLearning and Development 265\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 265\u003c\/p\u003e \u003cp\u003eSummary 266\u003c\/p\u003e \u003cp\u003eKey Terms 267\u003c\/p\u003e \u003cp\u003eExam Essentials 267\u003c\/p\u003e \u003cp\u003eReview Questions 268\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 U.S. Employment Laws and Regulations 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 272\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 272\u003c\/p\u003e \u003cp\u003eThe Regulatory Environment 275\u003c\/p\u003e \u003cp\u003eLaws Enforced by the Equal Employment Opportunity Commission 277\u003c\/p\u003e \u003cp\u003eAmericans with Disabilities Act 278\u003c\/p\u003e \u003cp\u003eCivil Rights Act of 1964 278\u003c\/p\u003e \u003cp\u003eGenetic Information Nondiscrimination Act 279\u003c\/p\u003e \u003cp\u003eLaws Enforced\/Administered by the Occupational Safety and Health Administration 279\u003c\/p\u003e \u003cp\u003eOccupational Safety and Health Act 280\u003c\/p\u003e \u003cp\u003eNational Institute for Occupational Safety and Health 281\u003c\/p\u003e \u003cp\u003eWhistleblower Protection 281\u003c\/p\u003e \u003cp\u003eLaws Administered by the Office of Workers’ Compensation Programs 282\u003c\/p\u003e \u003cp\u003eFederal Employees’ Compensation Act 282\u003c\/p\u003e \u003cp\u003eLongshore and Harbor Workers’ Compensation Act 282\u003c\/p\u003e \u003cp\u003eLaws Administered by the National Labor Relations Board and the Office of Labor- Management Standards 282\u003c\/p\u003e \u003cp\u003eNational Labor Relations Act 283\u003c\/p\u003e \u003cp\u003eLabor Management Relations Act 283\u003c\/p\u003e \u003cp\u003eLabor- Management Reporting and Disclosure Act 285\u003c\/p\u003e \u003cp\u003eLaws Administered by the Wage and Hour Division 286\u003c\/p\u003e \u003cp\u003eDavis- Bacon Act 287\u003c\/p\u003e \u003cp\u003eEmployee Polygraph Protection Act 287\u003c\/p\u003e \u003cp\u003eFair Labor Standards Act 288\u003c\/p\u003e \u003cp\u003eFamily and Medical Leave Act 289\u003c\/p\u003e \u003cp\u003eWalsh–Healey Public Contracts Act 290\u003c\/p\u003e \u003cp\u003eLaws Administered by the Mine Safety and Health Administration 290\u003c\/p\u003e \u003cp\u003eFederal Mine Safety and Health Act 291\u003c\/p\u003e \u003cp\u003eThe Mine Improvement and New Emergency Response Act 292\u003c\/p\u003e \u003cp\u003eLaws Administered by the Employee Benefits Security Administration 292\u003c\/p\u003e \u003cp\u003eEmployee Retirement Income Security Act 293\u003c\/p\u003e \u003cp\u003ePatient Protection and Affordable Care Act 294\u003c\/p\u003e \u003cp\u003eLaws Administered by the Department of Homeland Security or the Department of Justice 294\u003c\/p\u003e \u003cp\u003eH2A Temporary Agricultural Workers 294\u003c\/p\u003e \u003cp\u003eImmigration and Nationality Act 295\u003c\/p\u003e \u003cp\u003eMiscellaneous Laws and Concepts 296\u003c\/p\u003e \u003cp\u003eDrug Free Workplace Act 296\u003c\/p\u003e \u003cp\u003eGarnishment of Wages 296\u003c\/p\u003e \u003cp\u003eHarassment 296\u003c\/p\u003e \u003cp\u003eLilly Ledbetter Fair Pay Act 297\u003c\/p\u003e \u003cp\u003eLGBTQ Sex- Based Discrimination 298\u003c\/p\u003e \u003cp\u003eRetaliation 298\u003c\/p\u003e \u003cp\u003eSexual Harassment 299\u003c\/p\u003e \u003cp\u003eWorker Adjustment and Retraining Notification Act 299\u003c\/p\u003e \u003cp\u003eRetention of Documents 300\u003c\/p\u003e \u003cp\u003eSHRM- SCP Only 302\u003c\/p\u003e \u003cp\u003eSummary 303\u003c\/p\u003e \u003cp\u003eKey Terms 304\u003c\/p\u003e \u003cp\u003eExam Essentials 304\u003c\/p\u003e \u003cp\u003eReview Questions 306\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V The Organization Knowledge Domain 309\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Structure of the HR Function 311\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 312\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 312\u003c\/p\u003e \u003cp\u003eHuman Resources as a Core Competency 314\u003c\/p\u003e \u003cp\u003eThe Role of Human Resources 315\u003c\/p\u003e \u003cp\u003eHR’s Job 317\u003c\/p\u003e \u003cp\u003eIntegrating Human Resources 320\u003c\/p\u003e \u003cp\u003eHuman Resource Service Models 322\u003c\/p\u003e \u003cp\u003eCentralized\/Decentralized HR Structures 322\u003c\/p\u003e \u003cp\u003eOutsourcing 323\u003c\/p\u003e \u003cp\u003eMeasuring Human Resource Contributions 324\u003c\/p\u003e \u003cp\u003eCompetency and Knowledge Alignment 326\u003c\/p\u003e \u003cp\u003eDelivering Messages 326\u003c\/p\u003e \u003cp\u003eExchanging Organizational Information 327\u003c\/p\u003e \u003cp\u003eListening 327\u003c\/p\u003e \u003cp\u003eNetworking 328\u003c\/p\u003e \u003cp\u003eRelationship Building 329\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 329\u003c\/p\u003e \u003cp\u003eSummary 330\u003c\/p\u003e \u003cp\u003eKey Terms 331\u003c\/p\u003e \u003cp\u003eExam Essentials 331\u003c\/p\u003e \u003cp\u003eReview Questions 332\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Organizational Effectiveness and Development 335\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 336\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 336\u003c\/p\u003e \u003cp\u003eOrganizational Effectiveness and Development Defined 338\u003c\/p\u003e \u003cp\u003ePeople Interventions 339\u003c\/p\u003e \u003cp\u003eIndividual Behaviors 339\u003c\/p\u003e \u003cp\u003eGroup and Team Dynamics 341\u003c\/p\u003e \u003cp\u003eProcess Interventions 344\u003c\/p\u003e \u003cp\u003eInternational Organization for Standardization 345\u003c\/p\u003e \u003cp\u003eStructural Interventions 345\u003c\/p\u003e \u003cp\u003eCustomer or Product 345\u003c\/p\u003e \u003cp\u003eFunctional 346\u003c\/p\u003e \u003cp\u003eGeographic 346\u003c\/p\u003e \u003cp\u003eMatrix 346\u003c\/p\u003e \u003cp\u003eManaging Change 346\u003c\/p\u003e \u003cp\u003eCompetency and Knowledge Alignment 348\u003c\/p\u003e \u003cp\u003eTeamwork 348\u003c\/p\u003e \u003cp\u003eConflict Management 349\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 350\u003c\/p\u003e \u003cp\u003eSummary 351\u003c\/p\u003e \u003cp\u003eKey Terms 352\u003c\/p\u003e \u003cp\u003eExam Essentials 352\u003c\/p\u003e \u003cp\u003eReview Questions 353\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Workforce Management 355\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 356\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 356\u003c\/p\u003e \u003cp\u003eIntegrating Workforce Management 358\u003c\/p\u003e \u003cp\u003eWorkforce Planning 358\u003c\/p\u003e \u003cp\u003eIdentify Gaps and Plan Action 361\u003c\/p\u003e \u003cp\u003eKnowledge Management 362\u003c\/p\u003e \u003cp\u003eLeadership Development 363\u003c\/p\u003e \u003cp\u003eThe Leadership Gap 363\u003c\/p\u003e \u003cp\u003eLeadership Theories and Styles 365\u003c\/p\u003e \u003cp\u003eCompetency and Knowledge Alignment 369\u003c\/p\u003e \u003cp\u003eNavigating the Organization 369\u003c\/p\u003e \u003cp\u003eVision 370\u003c\/p\u003e \u003cp\u003eManaging HR Initiatives 370\u003c\/p\u003e \u003cp\u003eInfluence 371\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 372\u003c\/p\u003e \u003cp\u003eSummary 372\u003c\/p\u003e \u003cp\u003eKey Terms 373\u003c\/p\u003e \u003cp\u003eExam Essentials 373\u003c\/p\u003e \u003cp\u003eReview Questions 375\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Employee and Labor Relations 377\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 378\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 378\u003c\/p\u003e \u003cp\u003eEmployment Rights and Responsibilities 380\u003c\/p\u003e \u003cp\u003eEmployment Agreements 381\u003c\/p\u003e \u003cp\u003eEmployment Disputes 383\u003c\/p\u003e \u003cp\u003eIntellectual Property Rights 386\u003c\/p\u003e \u003cp\u003eTrade Unions 387\u003c\/p\u003e \u003cp\u003eWorks Councils 389\u003c\/p\u003e \u003cp\u003eCollective Bargaining 390\u003c\/p\u003e \u003cp\u003eContract Administration 390\u003c\/p\u003e \u003cp\u003eUnion Strategies 391\u003c\/p\u003e \u003cp\u003eInternational Labor Relations 392\u003c\/p\u003e \u003cp\u003eCompetency and Knowledge Alignment 392\u003c\/p\u003e \u003cp\u003eNegotiation 393\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 394\u003c\/p\u003e \u003cp\u003eSummary 394\u003c\/p\u003e \u003cp\u003eKey Terms 395\u003c\/p\u003e \u003cp\u003eExam Essentials 395\u003c\/p\u003e \u003cp\u003eReview Questions 396\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Technology Management 399\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 400\u003c\/p\u003e \u003cp\u003eThe SHRM Exam Objectives 400\u003c\/p\u003e \u003cp\u003eImpact of Technology on HR Management 402\u003c\/p\u003e \u003cp\u003eTechnology and General HR Practices 403\u003c\/p\u003e \u003cp\u003eAutomation 403\u003c\/p\u003e \u003cp\u003eThird- Party Vendor Management 404\u003c\/p\u003e \u003cp\u003eTechnology Policies 404\u003c\/p\u003e \u003cp\u003eEmployee Monitoring 407\u003c\/p\u003e \u003cp\u003eRisk Management 407\u003c\/p\u003e \u003cp\u003eSHRM SCP Only 408\u003c\/p\u003e \u003cp\u003eSummary 408\u003c\/p\u003e \u003cp\u003eKey Terms 409\u003c\/p\u003e \u003cp\u003eExam Essentials 409\u003c\/p\u003e \u003cp\u003eReview Questions 410\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix A Answers to the Chapter Review Questions 413\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5: Strategic Human Resource Management 414\u003c\/p\u003e \u003cp\u003eChapter 6: Talent Acquisition 415\u003c\/p\u003e \u003cp\u003eChapter 7: Employee Engagement and Retention 416\u003c\/p\u003e \u003cp\u003eChapter 8: Learning and Development 417\u003c\/p\u003e \u003cp\u003eChapter 9: Total Rewards 419\u003c\/p\u003e \u003cp\u003eChapter 10: HR in the Global Context 420\u003c\/p\u003e \u003cp\u003eChapter 11: Diversity and Inclusion 421\u003c\/p\u003e \u003cp\u003eChapter 12: Risk Management 423\u003c\/p\u003e \u003cp\u003eChapter 13: Corporate Social Responsibility 424\u003c\/p\u003e \u003cp\u003eChapter 14: U.S. Employment Laws and Regulations 425\u003c\/p\u003e \u003cp\u003eChapter 15: Structure of the HR Function 426\u003c\/p\u003e \u003cp\u003eChapter 16: Organizational Effectiveness and Development 427\u003c\/p\u003e \u003cp\u003eChapter 17: Workforce Management 429\u003c\/p\u003e \u003cp\u003eChapter 18: Employee and Labor Relations 430\u003c\/p\u003e \u003cp\u003eChapter 19: Technology Management 431\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix B Summary of Form I- 9 Changes 433\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExam Notables 434\u003c\/p\u003e \u003cp\u003eSummary of Changes 434\u003c\/p\u003e \u003cp\u003eUpdates Based on Form I- 9 Revision 434\u003c\/p\u003e \u003cp\u003eMajor Guidance Changes 434\u003c\/p\u003e \u003cp\u003eNew Content 435\u003c\/p\u003e \u003cp\u003eMajor Clarifications 435\u003c\/p\u003e \u003cp\u003ePlain Language Updates 435\u003c\/p\u003e \u003cp\u003eIndex 437\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Sybex","offers":[{"title":"Brand New","offer_id":52501149122840,"sku":"9781119805489","price":33.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781119805489.jpg?v=1786212656","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/shrm-society-for-human-resource-management-complete-study-guide-shrm-cp-exam-and-shrm-scp-exam-paperback-softback-9781119805489","provider":"Freshly Printed Books","version":"1.0","type":"link"}