{"product_id":"shared-services-a-managers-journey-hardback-9780470146637","title":"Shared Services; A Manager's Journey (Hardback) 9780470146637","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eShared Services\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Manager's Journey\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eDaniel C. Melchior, Jr. (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470146637, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 13 November 2007\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages, Exhibits: 19 B\u0026amp;W, 0 Color\u003cbr\u003e23.6 x 16.1 x 2.2 cm, 0.481 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003ePraise for Shared Services A Manager's Journey\u003cbr\u003e \u003cbr\u003e \"In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.\"\u003cbr\u003e \u003cbr\u003e -Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared services environment within the distribution industry\u003cbr\u003e \u003cbr\u003e \"A how-to\/survival guide for those thinking about entering shared services or beginning the journey...for the rest of us, an entertaining look back at our journey both professionally and personally. A great read!\"\u003cbr\u003e \u003cbr\u003e -Steve K. Stone Senior Vice President and CFO, Newspapers and Shared Services Morris Communications Company\u003cbr\u003e \u003cbr\u003e \"Over the past fifteen years, I've had the pleasure of working directly with hundreds of companies who are implementing shared services. What is striking is how very different 'real experiences' are from the stories spun by consultants or keynote speakers at conferences. Getting to the 'real truth' of how to put the pieces together will help you keep consulting fees low and the probability of success high. This book is a practical guide created by someone who has been there. It is the truth!\"\u003cbr\u003e \u003cbr\u003e -Mike Hostetler Managing Director, Shared Services Roundtable Corporate Executive Board\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eForeword viii\u003c\/p\u003e \u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAcknowledgments x\u003c\/p\u003e \u003cp\u003eChapter 1 Brown Fields, Green Fields, and Hazel Fields 1\u003c\/p\u003e \u003cp\u003eChapter 2 Finally 9\u003c\/p\u003e \u003cp\u003eChapter 3 You Are Only as Good as Those You Are Surrounded By 15\u003c\/p\u003e \u003cp\u003eChapter 4 Decision Time 28\u003c\/p\u003e \u003cp\u003eChapter 5 The Journey Begins 33\u003c\/p\u003e \u003cp\u003eChapter 6 The Journey Continues 43\u003c\/p\u003e \u003cp\u003eChapter 7 Mission Accomplished 51\u003c\/p\u003e \u003cp\u003eChapter 8 Location, Location, Location 59\u003c\/p\u003e \u003cp\u003eChapter 9 A Tough Conversation 65\u003c\/p\u003e \u003cp\u003eChapter 10 El Paso Goes Live 71\u003c\/p\u003e \u003cp\u003eChapter 11 Teamwork 77\u003c\/p\u003e \u003cp\u003eChapter 12 End-to-End Process 82\u003c\/p\u003e \u003cp\u003eChapter 13 Process Steering Teams 90\u003c\/p\u003e \u003cp\u003eChapter 14 Preparation 97\u003c\/p\u003e \u003cp\u003eChapter 15 Dinner and a Meeting 102\u003c\/p\u003e \u003cp\u003eChapter 16 Measure, Measure, Measure 108\u003c\/p\u003e \u003cp\u003eChapter 17 Bonus Time 116\u003c\/p\u003e \u003cp\u003eChapter 18 Pay Up 129\u003c\/p\u003e \u003cp\u003eChapter 19 Allocation Time 136\u003c\/p\u003e \u003cp\u003eChapter 20 Allocation Details 144\u003c\/p\u003e \u003cp\u003eChapter 21 Perception is Reality 150\u003c\/p\u003e \u003cp\u003eChapter 22 The Devil is in the Details 158\u003c\/p\u003e \u003cp\u003eChapter 23 The Next Steps 173\u003c\/p\u003e \u003cp\u003eChapter 24 Smooth Running 181\u003c\/p\u003e \u003cp\u003eChapter 25 The Meeting Continues 191\u003c\/p\u003e \u003cp\u003eChapter 26 Best-Laid Plans 197\u003c\/p\u003e \u003cp\u003eChapter 27 Time for a Change 205\u003c\/p\u003e \u003cp\u003eChapter 28 Opportunity 211\u003c\/p\u003e \u003cp\u003eChapter 29 Growth 216\u003c\/p\u003e \u003cp\u003eChapter 30 Hello and Good-bye 224\u003c\/p\u003e \u003cp\u003eChapter 31 The Conference 231\u003c\/p\u003e \u003cp\u003eChapter 32 Thanksgiving 241\u003c\/p\u003e \u003cp\u003eIndex 245\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52257118650648,"sku":"9780470146637","price":45.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470146637.jpg?v=1781277087","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/shared-services-a-managers-journey-hardback-9780470146637","provider":"Freshly Printed Books","version":"1.0","type":"link"}