{"product_id":"service-science-and-the-information-professional-paperback-9781843346494","title":"Service Science and the Information Professional (Paperback \/ softback) 9781843346494","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eService Science and the Information Professional\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cp\u003eProvides inspiration to information professionals who want to learn more about the benefits of service science and its uses in libraries and information service outlets\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eYvonne de Grandbois (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781843346494, Elsevier Science\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 13 November 2015\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e136 pages\u003cbr\u003e22.9 x 15.1 x 1 cm, 0.17 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eAs we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science\u003ci\u003e. Service Science and theInformation Professional\u003c\/i\u003e demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cul\u003e \u003cli\u003eDedication\u003c\/li\u003e \u003cli\u003eReaders Info\u003c\/li\u003e \u003cli\u003eAcknowledgements\u003c\/li\u003e \u003cli\u003ePrologue\u003c\/li\u003e \u003cli\u003eChapter 1. Service, Systems, and Science  \u003cul\u003e \u003cli\u003eAbstract\u003c\/li\u003e \u003cli\u003eA Service is…\u003c\/li\u003e \u003cli\u003eService Defined\u003c\/li\u003e \u003cli\u003eService Described: The IHIP Paradigm\u003c\/li\u003e \u003cli\u003eClassifying Services\u003c\/li\u003e \u003cli\u003eThe Standard Industrial Classification\u003c\/li\u003e \u003cli\u003eTypologies of Services\u003c\/li\u003e \u003cli\u003eTrade of Goods and Services\u003c\/li\u003e \u003cli\u003eProducts and Services and Their Differences\u003c\/li\u003e \u003cli\u003eThe Product-Service Continuum\u003c\/li\u003e \u003cli\u003eOrganizational Models\u003c\/li\u003e \u003cli\u003eRisk Factors\u003c\/li\u003e \u003cli\u003eThe Contact Factor\u003c\/li\u003e \u003cli\u003eService-Dominant View\u003c\/li\u003e \u003cli\u003eSelf-Service\u003c\/li\u003e \u003cli\u003eSelf-Service Technologies\u003c\/li\u003e \u003cli\u003eSuper Service\u003c\/li\u003e \u003cli\u003eSustainability and Services\u003c\/li\u003e \u003cli\u003eWhat is a Service System?\u003c\/li\u003e \u003cli\u003eSystems and Functions\u003c\/li\u003e \u003cli\u003eHolistic Service Systems\u003c\/li\u003e \u003cli\u003eService Systems Expand\u003c\/li\u003e \u003cli\u003eService Systems in Information Work\u003c\/li\u003e \u003cli\u003eLibrary 2.0 and the Long Tail\u003c\/li\u003e \u003cli\u003eHow to Apply the Long Tail to Information Work\u003c\/li\u003e \u003cli\u003eLibrary 3.0\u003c\/li\u003e \u003cli\u003eThe Knowledge Economy and Life-Long Learning\u003c\/li\u003e \u003cli\u003eThe International Information Sector\u003c\/li\u003e \u003cli\u003eResearch4Life\u003c\/li\u003e \u003cli\u003eThe Bigger Picture\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e \u003cli\u003eChapter 2. The Story of Service Science  \u003cul\u003e \u003cli\u003eAbstract\u003c\/li\u003e \u003cli\u003eThe Shift to a Knowledge Economy\u003c\/li\u003e \u003cli\u003eAgricultural, Industrial, and Post-Industrial Economies\u003c\/li\u003e \u003cli\u003eTypes of Economic Sectors\u003c\/li\u003e \u003cli\u003eThe Economic Importance of Services\u003c\/li\u003e \u003cli\u003eThe Servitization of Business\u003c\/li\u003e \u003cli\u003eThe Rise of the Service Sector\u003c\/li\u003e \u003cli\u003eReasons for the Shift\u003c\/li\u003e \u003cli\u003eIn Tandem with the Shift?\u003c\/li\u003e \u003cli\u003eToward an Economy of Service and Knowledge\u003c\/li\u003e \u003cli\u003eThe IBM Story\u003c\/li\u003e \u003cli\u003eGetting Started\u003c\/li\u003e \u003cli\u003eService Science\u003c\/li\u003e \u003cli\u003eBasic Components\u003c\/li\u003e \u003cli\u003eWho Can Benefit from Service Science?\u003c\/li\u003e \u003cli\u003eForward into Satisfaction\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e \u003cli\u003eChapter 3. Synergies: Service Science and the Information Sector  \u003cul\u003e \u003cli\u003eAbstract\u003c\/li\u003e \u003cli\u003eParticipating in the Service Science Explosion\u003c\/li\u003e \u003cli\u003eInformation Professionals and Service\u003c\/li\u003e \u003cli\u003eThe Economy and Service Science\u003c\/li\u003e \u003cli\u003eThe Energy of New Vistas\u003c\/li\u003e \u003cli\u003eResearch Opportunities\u003c\/li\u003e \u003cli\u003eTwo Major Studies for Research Priorities in Services\u003c\/li\u003e \u003cli\u003eFast Forward to 2015\u003c\/li\u003e \u003cli\u003eA New Profile for the Knowledge Worker\u003c\/li\u003e \u003cli\u003eAn Academic Home for Service Science\u003c\/li\u003e \u003cli\u003eiSchools\u003c\/li\u003e \u003cli\u003eThe iSchool Proposal\u003c\/li\u003e \u003cli\u003eWho is Teaching What?\u003c\/li\u003e \u003cli\u003eWhat are iSchools Teaching?\u003c\/li\u003e \u003cli\u003eAn Outside Opinion\u003c\/li\u003e \u003cli\u003eA Service Science Look at Libraries\u003c\/li\u003e \u003cli\u003eMoving On\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e \u003cli\u003eChapter 4. Service Science for a Smarter Planet  \u003cul\u003e \u003cli\u003eAbstract\u003c\/li\u003e \u003cli\u003eA Smarter Planet\u003c\/li\u003e \u003cli\u003eThe Internet of Things\u003c\/li\u003e \u003cli\u003eIoT Comes on Stage\u003c\/li\u003e \u003cli\u003eOther Practical Applications\u003c\/li\u003e \u003cli\u003eEarly Thought Leaders\u003c\/li\u003e \u003cli\u003eBig Data\u003c\/li\u003e \u003cli\u003eNot Only Big Business\u003c\/li\u003e \u003cli\u003eAnalytics\u003c\/li\u003e \u003cli\u003eCloud Computing\u003c\/li\u003e \u003cli\u003eCognitive Computing\u003c\/li\u003e \u003cli\u003eThe Circular Economy\u003c\/li\u003e \u003cli\u003eSmarter Planet Initiative\u003c\/li\u003e \u003cli\u003eAnother Opinion\u003c\/li\u003e \u003cli\u003eSmarter Cities\u003c\/li\u003e \u003cli\u003eOther Concepts of Whole Service Cities\u003c\/li\u003e \u003cli\u003eMaking a Difference\u003c\/li\u003e \u003cli\u003eService Science and Social Value\u003c\/li\u003e \u003cli\u003eInstrumented, Interconnected, Intelligent\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e \u003cli\u003eChapter 5. Credit, Community, and Questions  \u003cul\u003e \u003cli\u003eAbstract\u003c\/li\u003e \u003cli\u003eThe Ground Work: Giving Credit\u003c\/li\u003e \u003cli\u003eThe Community\u003c\/li\u003e \u003cli\u003eSome Questions\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e \u003cli\u003eEpilogue  \u003cul\u003e \u003cli\u003eWe’ve Only Just Begun\u003c\/li\u003e \u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Library \u0026amp; information sciences [\u003ca title=\"See our other books on Library \u0026amp; information sciences\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Library%20\u0026amp;%20information%20sciences%20%5BGL%5D%22\"\u003eGL\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Chandos Publishing","offers":[{"title":"Default Title","offer_id":46651751661848,"sku":"9781843346494","price":48.29,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9781843346494.jpg?v=1696713243","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/service-science-and-the-information-professional-paperback-9781843346494","provider":"Freshly Printed Books","version":"1.0","type":"link"}