{"product_id":"risk-management-handbook-for-health-care-organizations-paperback-softback-9780470300176","title":"Risk Management Handbook for Health Care Organizations (Paperback \/ softback) 9780470300176","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eRisk Management Handbook for Health Care Organizations\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eRoberta Carroll (Edited by), R Carroll (Author),  (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470300176, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 15 May 2009\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e672 pages\u003cbr\u003e22.6 x 17 x 3.8 cm, 0.862 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eRisk Management Handbook for Health Care Organizations, Student Edition\u003c\/b\u003e\t \u003c\/p\u003e\n\u003cp\u003eThis comprehensive textbook provides a complete introduction to risk management in health care. Risk Management Handbook, Student Edition, covers general risk management techniques; standards of health care risk management administration; federal, state and local laws; and methods for integrating patient safety and enterprise risk management into a comprehensive risk management program. The Student Edition is applicable to all health care settings including acute care hospital to hospice, and long term care. Written for students and those new to the topic, each chapter highlights key points and learning objectives, lists key terms, and offers questions for discussion. An instructor's supplement with cases and other material is also available.  \u003c\/p\u003e\n\u003cp\u003eAmerican Society for Healthcare Risk Management (ASHRM) is a personal membership group of the American Hospital Association with more than 5,000 members representing health care, insurance, law, and other related professions. ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking, and interactions with leading health care organizations and government agencies. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, preserving financial resources, and maintaining safe working environments.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eExhibits, Figures, Tables, and, Photos ix\u003c\/p\u003e \u003cp\u003eThe Contributors xiii\u003c\/p\u003e \u003cp\u003ePreface xxvii\u003c\/p\u003e \u003cp\u003eAbout the Book xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eONE Development of a Risk Management Program 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 1\u003c\/p\u003e \u003cp\u003eRisk Management Program Development 3\u003c\/p\u003e \u003cp\u003eKey Structural Elements of the Risk Management Program 4\u003c\/p\u003e \u003cp\u003eScope of the Risk Management Program 8\u003c\/p\u003e \u003cp\u003eThe Risk Management Process 13\u003c\/p\u003e \u003cp\u003eEvolution of the Risk Management Program 21\u003c\/p\u003e \u003cp\u003eSelecting an Appropriate Risk Management Program Structure 22\u003c\/p\u003e \u003cp\u003eAssessing Areas of the Organization That Need Risk Management 23\u003c\/p\u003e \u003cp\u003eKey Components for Getting Started 26\u003c\/p\u003e \u003cp\u003eWriting a Risk Management Program Plan 27\u003c\/p\u003e \u003cp\u003eAchieving Program Acceptance 27\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTWO The Health Care Risk Management Professional 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 31\u003c\/p\u003e \u003cp\u003eThe Risk Manager’s Job: Functional Areas of Responsibility 33\u003c\/p\u003e \u003cp\u003eHealth Care Risk Management across a Spectrum of Settings 53\u003c\/p\u003e \u003cp\u003eRequired Skills for the Successful Health Care Risk Management Professional 76\u003c\/p\u003e \u003cp\u003eRisk Management Ethics 77\u003c\/p\u003e \u003cp\u003eA Profile of the Health Care Risk Management Professional 78\u003c\/p\u003e \u003cp\u003eEducation and Professional Recognition Programs 78\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTHREE Patient Safety and the Risk Management Professional 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 87\u003c\/p\u003e \u003cp\u003eThe Scope of Medical Errors 89\u003c\/p\u003e \u003cp\u003eSeeking Solutions: What Are the Causes of Medical Errors? 91\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFOUR Health Care Legal Concepts 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 115\u003c\/p\u003e \u003cp\u003eLegal Issues Common to All Health Care Providers 116\u003c\/p\u003e \u003cp\u003eLegal Issues Related to Specific Health Care Providers 134\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFIVE Governance of the Health Care Organization 157\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 157\u003c\/p\u003e \u003cp\u003eEssential Responsibilities of the Hospital Board 159\u003c\/p\u003e \u003cp\u003eBasic Legal Duties of Health Care Trustees 160\u003c\/p\u003e \u003cp\u003eLessons from the Panel on the Nonprofit Sector 162\u003c\/p\u003e \u003cp\u003eFederal Sentencing Guidelines for Organizations 165\u003c\/p\u003e \u003cp\u003eThe Sarbanes-Oxley Act of 2002 167\u003c\/p\u003e \u003cp\u003eThe Volunteer Protection Act of 1997 169\u003c\/p\u003e \u003cp\u003eRisk Management and the Board 170\u003c\/p\u003e \u003cp\u003eThe Medical Staff, Risk Management, and the Board 175\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSIX Early Warning Systems for the Identification of Organizational Risks 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 181\u003c\/p\u003e \u003cp\u003eEarly Identification of Exposure to Loss 182\u003c\/p\u003e \u003cp\u003eFood and Drug Administration 206\u003c\/p\u003e \u003cp\u003eInstitute for Safe Medication Practices, United States\u003c\/p\u003e \u003cp\u003ePharmacopeia, and National Coordinating Council for Medication Error Reporting and Prevention 208\u003c\/p\u003e \u003cp\u003eMedical Event Reporting System—Transfusion Medicine 212\u003c\/p\u003e \u003cp\u003eIntensive Care Unit Safety Reporting System 212\u003c\/p\u003e \u003cp\u003ePittsburgh Regional Healthcare Initiative 212\u003c\/p\u003e \u003cp\u003eOther Voluntary Programs 212\u003c\/p\u003e \u003cp\u003eStandardizing a Patient Safety Taxonomy:\u003c\/p\u003e \u003cp\u003eThe National Quality Forum 213\u003c\/p\u003e \u003cp\u003eProtecting Sensitive Information 213\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSEVEN the Risk Management Professional and Medication Safety 219\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 219\u003c\/p\u003e \u003cp\u003eLatent and Active Failures 220\u003c\/p\u003e \u003cp\u003eSystems Thinking 221\u003c\/p\u003e \u003cp\u003eRisk Management: A Prioritizing Approach 252\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEight Ethics in Patient Care 261\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 261\u003c\/p\u003e \u003cp\u003eEthical Principles and Moral Obligations 263\u003c\/p\u003e \u003cp\u003eResearch 263\u003c\/p\u003e \u003cp\u003eInstitutional Review Boards 266\u003c\/p\u003e \u003cp\u003ePatient Self-Determination Act 275\u003c\/p\u003e \u003cp\u003e“Do Not Resuscitate”: Withholding or Withdrawing Treatment 277\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNINE Documentation and The Medical Record 287\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 287\u003c\/p\u003e \u003cp\u003eDocumentation 291\u003c\/p\u003e \u003cp\u003eRecord Retention 310\u003c\/p\u003e \u003cp\u003eRelease of Records 310\u003c\/p\u003e \u003cp\u003eOwnership of Medical Records 311\u003c\/p\u003e \u003cp\u003eMedical Record Audits 312\u003c\/p\u003e \u003cp\u003eDocumentation and Risk Management 313\u003c\/p\u003e \u003cp\u003eEmerging Risk Exposures 320\u003c\/p\u003e \u003cp\u003eThe Risk Management Professional’s Role 321\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTEN Statutes, Standards, and Regulations 327\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 327\u003c\/p\u003e \u003cp\u003ePatient Care 328\u003c\/p\u003e \u003cp\u003eMedicare Modernization Act 331\u003c\/p\u003e \u003cp\u003eMedical Staff 332\u003c\/p\u003e \u003cp\u003eLife Safety Code 350\u003c\/p\u003e \u003cp\u003eFederal Health Insurance Laws and Regulations 354\u003c\/p\u003e \u003cp\u003eTort Reform 357\u003c\/p\u003e \u003cp\u003ePolicy and Procedure Manuals 359\u003c\/p\u003e \u003cp\u003eCase Law 360\u003c\/p\u003e \u003cp\u003e\u003cb\u003eELEVEN Basic Claims Administration 367\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 367\u003c\/p\u003e \u003cp\u003eThe Claims Environment 368\u003c\/p\u003e \u003cp\u003eThe Claims Process 369\u003c\/p\u003e \u003cp\u003eThe Risk Management Professional’s Responsibilities 371\u003c\/p\u003e \u003cp\u003eRegulatory Reporting of Claims 378\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTWELVE Introduction to Risk Financing 381\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 381\u003c\/p\u003e \u003cp\u003eRisk Financing in the Context of the Risk Management Process 384\u003c\/p\u003e \u003cp\u003eRisk Retention 384\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTHIRTEEN Insurance: Basic Principles and Coverages 395\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 395\u003c\/p\u003e \u003cp\u003eDefinition of Insurance 396\u003c\/p\u003e \u003cp\u003eSpecific Types of Insurance for the Health Care Industry 408\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFOURTEEN Information Technologies and Risk Management 427\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 427\u003c\/p\u003e \u003cp\u003eRisk Management Information Needs 430\u003c\/p\u003e \u003cp\u003eRisk Management Information Systems 431\u003c\/p\u003e \u003cp\u003eUsing Information Systems to Generate Reports 432\u003c\/p\u003e \u003cp\u003eIntegrating Risk Management, Quality Assurance, and Patient Safety 433\u003c\/p\u003e \u003cp\u003eElectronic Mail 434\u003c\/p\u003e \u003cp\u003eInternet- and Web-Based Technology 435\u003c\/p\u003e \u003cp\u003ePersonal Health Record 435\u003c\/p\u003e \u003cp\u003eElectronic Health Records and Systems 436\u003c\/p\u003e \u003cp\u003eClinical Information Systems and “Smart” Technologies 437\u003c\/p\u003e \u003cp\u003eInfrastructure Technology 440\u003c\/p\u003e \u003cp\u003ePoint-of-Care Technology 442\u003c\/p\u003e \u003cp\u003eTelemedicine 442\u003c\/p\u003e \u003cp\u003eAppendix 14.1: IT Glossary for Risk Managers 447\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFIFTEEN Risk Management Metrics 451\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 451\u003c\/p\u003e \u003cp\u003eBenchmarking Defined 453\u003c\/p\u003e \u003cp\u003eClaims 456\u003c\/p\u003e \u003cp\u003eMeasuring Change 459\u003c\/p\u003e \u003cp\u003eDeveloping New Metrics 461\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSIXTEEN Acreditation, Licensure, Certification, and Surveying Bodies 467\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 467\u003c\/p\u003e \u003cp\u003eThe Consumer Era of Health Care 468\u003c\/p\u003e \u003cp\u003eWhat the Health Care Risk Management Professional Needs to Know 469\u003c\/p\u003e \u003cp\u003eMandatory Surveying Bodies 471\u003c\/p\u003e \u003cp\u003eVoluntary Surveying Bodies 475\u003c\/p\u003e \u003cp\u003eURAC 489\u003c\/p\u003e \u003cp\u003eAppendix 16.1: Accreditation and Licensure Organizations, Surveying Bodies, and Government Agencies 501\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSEVENTEEN Emergency Management 503\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 503\u003c\/p\u003e \u003cp\u003eThe Steps of Emergency Management 505\u003c\/p\u003e \u003cp\u003ePrevention 506\u003c\/p\u003e \u003cp\u003ePlanning and Preparation 511\u003c\/p\u003e \u003cp\u003eImplementation and Response 525\u003c\/p\u003e \u003cp\u003eRecovery 526\u003c\/p\u003e \u003cp\u003eRecommended Web Sites 528\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEIGHTEEN Occupational Safety, Health, and Environmental Impairment 529\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning Objectives 529\u003c\/p\u003e \u003cp\u003eAdministrative Procedure Act 530\u003c\/p\u003e \u003cp\u003eAdministrative Enforcement 532\u003c\/p\u003e \u003cp\u003eSpecific Occupational Safety and Health Issues 535\u003c\/p\u003e \u003cp\u003eAPPENDIX A A RISK MANAGEMENT PROGRAM (EXAMPLE) 543\u003c\/p\u003e \u003cp\u003eAPPENDIX B REQUEST FOR RECORDS form (EXAMPLE) 549\u003c\/p\u003e \u003cp\u003eAPPENDIX C A GUIDE TO MEDICAL TERMINOLOGY 551\u003c\/p\u003e \u003cp\u003eGLOSSARY 565\u003c\/p\u003e \u003cp\u003eINDEX 623\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Medicine: general issues [\u003ca title=\"See our other books on Medicine: general issues\" 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