{"product_id":"results-rule-build-a-culture-that-blows-the-competition-away-hardback-9780471782742","title":"Results Rule!; Build a Culture That Blows the Competition Away (Hardback) 9780471782742","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eResults Rule!\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eBuild a Culture That Blows the Competition Away\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRandy Pennington (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471782742, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 9 June 2006\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e224 pages\u003cbr\u003e23.7 x 16 x 2.3 cm, 0.395 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003ePraise for RESULTS RULE!\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \"What on earth could pre-thawed turkeys, Eva the dolphin, and toothpaste tubes squeezed from the middle have to do with the success of your business? Everything. Results Rule! is that rare business book that you can't put down, and you shouldn't, because the lessons within aren't just helpful, they're vitally important. Don't put Results Rule! on the stack of books you mean to read soon. Buy it, take it home, and read every word before your competitor does.\"\u003cbr\u003e --Joe Calloway, author of Indispensable: How to Become the Company That Your Customers Can't Live Without\u003cbr\u003e \u003cbr\u003e \"Most business books give you everything you need and want to do, except the only thing that matters--getting results. This book is well written, with great examples, stories, and real advice that will actually show you how to improve your results. Buy it--read it--heed it--and watch your results improve.\"\u003cbr\u003e --Larry Winget, author of Shut Up, Stop Whining \u0026amp; Get a Life\u003cbr\u003e \u003cbr\u003e \"Results Rule! delivers practical ideas that will keep your organization on course for success in a competitive marketplace. Randy Pennington offers ideas that work if you are on the frontline or in the executive suite. He has nailed the essence and importance of culture.\"\u003cbr\u003e --Howard Putnam, former CEO, Southwest Airlines author of The Winds of Turbulence\u003cbr\u003e \u003cbr\u003e \"If you hate your competition, it's because they're beating you. If you want your competition to hate YOU--read Randy Pennington's book, and give it to all your people.\"\u003cbr\u003e --Jeffrey Gitomer, author of The Little Red Book of Selling\u003cbr\u003e \u003cbr\u003e \"Six rock solid concepts plus real examples in a quick and easy read equal real results. A guide to differentiating your organization in the marketplace.\"\u003cbr\u003e --M. Cass Wheeler, CEO, American Heart Association\u003cbr\u003e \u003cbr\u003e \"Randy's business savvy and expertise are evident throughout this book. His thoughtful analyses produce vital points for any business that wants to grow and thrive in the twenty-first century.\"\u003cbr\u003e --Nido Qubein, President, High Point University Chairman, Great Harvest Bread Company\u003cbr\u003e \u003cbr\u003e \"In a very engaging, quick read, Randy Pennington cuts through the hype of most management bestsellers to propose a deceptively simple premise--a culture that never loses focus on the desired result and always wins. Pennington takes you by the hand and shows you how to take an honest look at your own organization, then act immediately to create and nurture a culture that achieves results day in and day out. Results Rule! is one of those rare books you'll keep close at hand for years to come.\"\u003cbr\u003e --Marci Armstrong, PhD, Associate Dean, Masters Programs Cox School of Business, Southern Methodist University\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePreface.  \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: It’s the Culture, Stupid!\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Marketplace Speaks.\u003c\/p\u003e \u003cp\u003eWhat the Best Know and Do.\u003c\/p\u003e \u003cp\u003e32 Years and Counting.\u003c\/p\u003e \u003cp\u003eA \u003ci\u003eResults Rule!\u003c\/i\u003e Culture.\u003c\/p\u003e \u003cp\u003eOrganizational DNA.\u003c\/p\u003e \u003cp\u003eChange Performance to Change the Culture.\u003c\/p\u003e \u003cp\u003eIs Your Culture in Trouble?\u003c\/p\u003e \u003cp\u003eIt’s Never Just One Thing.\u003c\/p\u003e \u003cp\u003eEveryone Leads.\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Has-Beens, Wannabes, and Heroes.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eYou Know Them by Their Performance.\u003c\/p\u003e \u003cp\u003eThe Two-Year Wonders.\u003c\/p\u003e \u003cp\u003eAre You on the Right Track?\u003c\/p\u003e \u003cp\u003eFaulty Thinking—Faulty Assumptions.\u003c\/p\u003e \u003cp\u003eMore Faulty Assumptions.\u003c\/p\u003e \u003cp\u003eMoving toward Hero Status.\u003c\/p\u003e \u003cp\u003eThe Pressure to Avoid the Truth.\u003c\/p\u003e \u003cp\u003eThe Courage to Keep Asking.\u003c\/p\u003e \u003cp\u003eThe Truth Begins with Open Communication.\u003c\/p\u003e \u003cp\u003eThe Open Door.\u003c\/p\u003e \u003cp\u003eSelling Hats to Each Other.\u003c\/p\u003e \u003cp\u003eYou Can’t Be All Three.\u003c\/p\u003e \u003cp\u003eSo What?\u003c\/p\u003e \u003cp\u003eResults and Responsibility.\u003c\/p\u003e \u003cp\u003eCan You Handle the Truth?\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Pursue the Best over the Easiest.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Most Important Decision You Will Make.\u003c\/p\u003e \u003cp\u003eThree Types of Choices.\u003c\/p\u003e \u003cp\u003ePursuing Your Best Purpose.\u003c\/p\u003e \u003cp\u003eThe Ticket to the Party.\u003c\/p\u003e \u003cp\u003ePoor Fundamentals Make Your Distinction Irrelevant.\u003c\/p\u003e \u003cp\u003eIf the Government Can Do It, Why Can’t You?\u003c\/p\u003e \u003cp\u003eDoesn’t Everyone Want to Pursue the Best?\u003c\/p\u003e \u003cp\u003eMore than Money.\u003c\/p\u003e \u003cp\u003eLet’s Talk about People.\u003c\/p\u003e \u003cp\u003eTalent Does Not Always Win.\u003c\/p\u003e \u003cp\u003eGet the Sack.\u003c\/p\u003e \u003cp\u003eThe Lilly Test.\u003c\/p\u003e \u003cp\u003eThe Ultimate Choice.\u003c\/p\u003e \u003cp\u003eI Admit It.\u003c\/p\u003e \u003cp\u003eDisastrous Choices.\u003c\/p\u003e \u003cp\u003eWhat Choice Will You Make?\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Leverage the Power of Partnerships.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGive Me a Reason to Help You.\u003c\/p\u003e \u003cp\u003eGive’em What They Came For and Enjoy It.\u003c\/p\u003e \u003cp\u003eWhat It Means to Build a Partnership.\u003c\/p\u003e \u003cp\u003eThe Friend of Randy Pennington Card.\u003c\/p\u003e \u003cp\u003eEmployees Don’t Care Either.\u003c\/p\u003e \u003cp\u003eA Partnership Gone Bad.\u003c\/p\u003e \u003cp\u003ePrinciples for Building Partnerships.\u003c\/p\u003e \u003cp\u003eIt’s More than Compensation.\u003c\/p\u003e \u003cp\u003eAn Encounter at the Pool.\u003c\/p\u003e \u003cp\u003eWhat Do You See?\u003c\/p\u003e \u003cp\u003eLittle Things Mean a Lot.\u003c\/p\u003e \u003cp\u003eThe Key Element Is to Show You Care.\u003c\/p\u003e \u003cp\u003eThe SGS Tool Journey.\u003c\/p\u003e \u003cp\u003eThe Importance of Trust.\u003c\/p\u003e \u003cp\u003eThe Causes of Mistrust.\u003c\/p\u003e \u003cp\u003eWhat Trust Means for Your Business.\u003c\/p\u003e \u003cp\u003eBroken Umbrellas.\u003c\/p\u003e \u003cp\u003eAre You Willing to Fight for It?\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Focus the Energy.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Model to Focus the Energy.\u003c\/p\u003e \u003cp\u003eThe Walton Way.\u003c\/p\u003e \u003cp\u003eTurning Vision into Action.\u003c\/p\u003e \u003cp\u003eIf You Believe It, Say It.\u003c\/p\u003e \u003cp\u003eConnecting Purpose and Goals.\u003c\/p\u003e \u003cp\u003eCreating Discipline.\u003c\/p\u003e \u003cp\u003eIf It’s Important, Measure It.\u003c\/p\u003e \u003cp\u003eThree Important Questions.\u003c\/p\u003e \u003cp\u003eProcess This!\u003c\/p\u003e \u003cp\u003eIf It’s Important, Recognize and Reward It.\u003c\/p\u003e \u003cp\u003eSkin in the Game.\u003c\/p\u003e \u003cp\u003eIt’s Amazing What They Will Do.\u003c\/p\u003e \u003cp\u003eNot Everyone Gets a Ribbon.\u003c\/p\u003e \u003cp\u003eTell the Story.\u003c\/p\u003e \u003cp\u003eThe Sewell Way.\u003c\/p\u003e \u003cp\u003eWhere We Go Wrong.\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Show the Courage of Accountability.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWe Know the Words.\u003c\/p\u003e \u003cp\u003eIt’s about Leadership.\u003c\/p\u003e \u003cp\u003eWe Wanted to See What You Would Do.\u003c\/p\u003e \u003cp\u003eTwo Levels of Accountability.\u003c\/p\u003e \u003cp\u003eLet’s Get Personal.\u003c\/p\u003e \u003cp\u003eTop-Down or Bottom-Up?\u003c\/p\u003e \u003cp\u003ePumping Water.\u003c\/p\u003e \u003cp\u003eHolding Others Accountable.\u003c\/p\u003e \u003cp\u003eHow Do You Approach Accountability?\u003c\/p\u003e \u003cp\u003eThe Fear of Confrontation.\u003c\/p\u003e \u003cp\u003eYou Don’t Fit.\u003c\/p\u003e \u003cp\u003eBrutal Decisions Don’t Mean Brutal Conversations.\u003c\/p\u003e \u003cp\u003eThe Actual Cost of Seventy-Nine-Cent Problems.\u003c\/p\u003e \u003cp\u003eGiving People Control.\u003c\/p\u003e \u003cp\u003eTwo Types of Mistakes.\u003c\/p\u003e \u003cp\u003eAll You Need to Do Is Take Responsibility.\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: A Love Affair with Results.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExcellence Revisited.\u003c\/p\u003e \u003cp\u003eAre You Learning from the Past?\u003c\/p\u003e \u003cp\u003eLearning from Past Mistakes Isn’t Enough.\u003c\/p\u003e \u003cp\u003eYou Believed Her?\u003c\/p\u003e \u003cp\u003eCulture—Accelerator or Anchor?\u003c\/p\u003e \u003cp\u003eChange Change.\u003c\/p\u003e \u003cp\u003eThink Transition, Not Change.\u003c\/p\u003e \u003cp\u003eWhat Are You Learning?\u003c\/p\u003e \u003cp\u003eHow Much Do You Care?\u003c\/p\u003e \u003cp\u003eYou Can Influence It.\u003c\/p\u003e \u003cp\u003eAre You Willing to Walk Away?\u003c\/p\u003e \u003cp\u003eIntegrity Matters.\u003c\/p\u003e \u003cp\u003eIs It Culture or Is It Following the Leader?\u003c\/p\u003e \u003cp\u003eHow Long Does It Take to Build a Compelling Culture?\u003c\/p\u003e \u003cp\u003eLet Go of the Strut.\u003c\/p\u003e \u003cp\u003eResults Rules.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAbout the Author.\u003c\/b\u003e\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52298054467864,"sku":"9780471782742","price":20.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471782742.jpg?v=1781733147","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/results-rule-build-a-culture-that-blows-the-competition-away-hardback-9780471782742","provider":"Freshly Printed Books","version":"1.0","type":"link"}