{"product_id":"project-management-metrics-kpis-and-dashboards-a-guide-to-measuring-and-monitoring-project-performance-paperback-softback-9781119851554","title":"Project Management Metrics, KPIs, and Dashboards; A Guide to Measuring and Monitoring Project Performance (Paperback \/ softback) 9781119851554","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eProject Management Metrics, KPIs, and Dashboards\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Guide to Measuring and Monitoring Project Performance\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eHarold Kerzner (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781119851554, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 19 January 2023\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e448 pages\u003cbr\u003e25.2 x 17.5 x 2.5 cm, 0.885 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cb\u003eProject Management Metrics, KPIs,and Dashboards\u003c\/b\u003e \u003cp\u003e\u003cb\u003eEnables readers to easily understand and implement essential strategies on measuring project management performance\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eProject Management Metrics, KPIs, and Dashboards\u003c\/i\u003e provides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that ­readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI’s PMBOK\u003csup\u003e®\u003c\/sup\u003e Guide and stresses value-driven project management.  \u003c\/p\u003e\n\u003cp\u003eWritten by the leading authority in the field, sample topics covered in the work are as follows: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agile\u003c\/li\u003e \u003cli\u003e Comparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies\/frameworks\u003c\/li\u003e \u003cli\u003e Customer relations management, a new look at defining project success, and why customer satisfaction must always be considered\u003c\/li\u003e \u003cli\u003e Scope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creep\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eFor project managers across all industries, \u003ci\u003eProject Management Metrics, KPIs, and Dashboards\u003c\/i\u003e is a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAbout the Companion Website xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 the Changing Landscape of Project Management 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 1\u003c\/p\u003e \u003cp\u003e1.0 Introduction 1\u003c\/p\u003e \u003cp\u003e1.1 Executive View of Project Management 2\u003c\/p\u003e \u003cp\u003e1.2 Complex Projects 5\u003c\/p\u003e \u003cp\u003eComparing Traditional and Nontraditional Projects 5\u003c\/p\u003e \u003cp\u003eDefining Complexity 8\u003c\/p\u003e \u003cp\u003eTrade-offs 10\u003c\/p\u003e \u003cp\u003eSkill Set 10\u003c\/p\u003e \u003cp\u003eGovernance 11\u003c\/p\u003e \u003cp\u003eDecision Making 11\u003c\/p\u003e \u003cp\u003eFluid Methodologies 12\u003c\/p\u003e \u003cp\u003e1.3 Global Project Management 12\u003c\/p\u003e \u003cp\u003e1.4 Project Management Methodologies And Frameworks 14\u003c\/p\u003e \u003cp\u003eLight Methodologies 16\u003c\/p\u003e \u003cp\u003eHeavy Methodologies 17\u003c\/p\u003e \u003cp\u003eFrameworks 17\u003c\/p\u003e \u003cp\u003e1.5 the Need for Effective Governance 20\u003c\/p\u003e \u003cp\u003e1.6 Engagement Project Management 20\u003c\/p\u003e \u003cp\u003e1.7 Customer Relations Management 22\u003c\/p\u003e \u003cp\u003e1.8 other Developments in Project Management 23\u003c\/p\u003e \u003cp\u003e1.9 a New Look at Defining Project Success 24\u003c\/p\u003e \u003cp\u003eSuccess Is Measured by the Triple Constraints 25\u003c\/p\u003e \u003cp\u003eCustomer Satisfaction Must Be Considered as Well 25\u003c\/p\u003e \u003cp\u003eOther (or Secondary) Factors Must Be Considered as Well 26\u003c\/p\u003e \u003cp\u003eSuccess Must Include a Business Component 26\u003c\/p\u003e \u003cp\u003ePrioritization of Success Constraints May Be Necessary 27\u003c\/p\u003e \u003cp\u003eThe Definition of Success Must Include a “Value” Component 28\u003c\/p\u003e \u003cp\u003eMultiple Components for Success 29\u003c\/p\u003e \u003cp\u003eThe Future 29\u003c\/p\u003e \u003cp\u003e1.10 the Growth of Paperless Project Management 30\u003c\/p\u003e \u003cp\u003e1.11 Project Management Maturity and Metrics 31\u003c\/p\u003e \u003cp\u003e1.12 Project Management Benchmarking And Metrics 35\u003c\/p\u003e \u003cp\u003eBest Practice versus Proven Practice 36\u003c\/p\u003e \u003cp\u003eBenchmarking Methodologies 37\u003c\/p\u003e \u003cp\u003eBenchmarking Costs 38\u003c\/p\u003e \u003cp\u003eTypes of Benchmarking 38\u003c\/p\u003e \u003cp\u003eBenchmarking Code of Conduct 40\u003c\/p\u003e \u003cp\u003eBenchmarking Mistakes 40\u003c\/p\u003e \u003cp\u003ePoints to Remember 40\u003c\/p\u003e \u003cp\u003e1.13 Conclusions 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 the Driving Forces for Better Metrics 43\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 43\u003c\/p\u003e \u003cp\u003e2.0 Introduction 43\u003c\/p\u003e \u003cp\u003e2.1 Stakeholder Relations Management 44\u003c\/p\u003e \u003cp\u003e2.2 Project Audits and the Pmo 55\u003c\/p\u003e \u003cp\u003e2.3 Introduction to Scope Creep 56\u003c\/p\u003e \u003cp\u003eDefining Scope Creep 57\u003c\/p\u003e \u003cp\u003eScope Creep Dependencies 60\u003c\/p\u003e \u003cp\u003eCauses of Scope Creep 60\u003c\/p\u003e \u003cp\u003eNeed for Business Knowledge 61\u003c\/p\u003e \u003cp\u003eBusiness Side of Scope Creep 62\u003c\/p\u003e \u003cp\u003eWays to Minimize Scope Creep 62\u003c\/p\u003e \u003cp\u003e2.4 Project Health Checks 64\u003c\/p\u003e \u003cp\u003eUnderstanding Project Health Checks 65\u003c\/p\u003e \u003cp\u003eWho Performs the Health Check? 67\u003c\/p\u003e \u003cp\u003eLife Cycle Phases 67\u003c\/p\u003e \u003cp\u003e2.5 Managing Distressed Projects 69\u003c\/p\u003e \u003cp\u003eRoot Causes of Failure 70\u003c\/p\u003e \u003cp\u003eDefinition of Failure 71\u003c\/p\u003e \u003cp\u003eEarly Warning Signs of Trouble 72\u003c\/p\u003e \u003cp\u003eSelecting the Recovery Project Manager 73\u003c\/p\u003e \u003cp\u003eRecovery Life Cycle Phases 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Metrics 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 83\u003c\/p\u003e \u003cp\u003e3.0 Introduction 83\u003c\/p\u003e \u003cp\u003e3.1 Project Management Metrics: The Early Years 84\u003c\/p\u003e \u003cp\u003eThe Project 85\u003c\/p\u003e \u003cp\u003eTimeline 85\u003c\/p\u003e \u003cp\u003e3.2 Project Management Metrics: Current View 87\u003c\/p\u003e \u003cp\u003eMetrics and Small Companies 88\u003c\/p\u003e \u003cp\u003e3.3 Metrics Management Myths 88\u003c\/p\u003e \u003cp\u003e3.4 Selling Executives on a Metrics Management Program 89\u003c\/p\u003e \u003cp\u003e3.5 Understanding Metrics 91\u003c\/p\u003e \u003cp\u003e3.6 Causes for Lack of Support for Metrics Management 95\u003c\/p\u003e \u003cp\u003e3.7 Using Metrics in Employee Performance Reviews 96\u003c\/p\u003e \u003cp\u003e3.8 Characteristics of a Metric 97\u003c\/p\u003e \u003cp\u003e3.9 Metric Categories and Types 99\u003c\/p\u003e \u003cp\u003e3.10 Selecting the Metrics 101\u003c\/p\u003e \u003cp\u003e3.11 Selecting a Metric\/kpi Owner 105\u003c\/p\u003e \u003cp\u003e3.12 Metrics and Information Systems 106\u003c\/p\u003e \u003cp\u003e3.13 Critical Success Factors 106\u003c\/p\u003e \u003cp\u003e3.14 Metrics and the Pmo 109\u003c\/p\u003e \u003cp\u003e3.15 Metrics and Project Oversight\/ Governance 112\u003c\/p\u003e \u003cp\u003e3.16 Metrics Traps 113\u003c\/p\u003e \u003cp\u003e3.17 Promoting the Metrics 114\u003c\/p\u003e \u003cp\u003e3.18 Churchill Downs Incorporated’s Project Performance Measurement Approaches 114\u003c\/p\u003e \u003cp\u003eToll Gates (Project Management–Related Progress and Performance Reporting) 116\u003c\/p\u003e \u003cp\u003eQuad Sections 116\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Key Performance Indicators 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 121\u003c\/p\u003e \u003cp\u003e4.0 Introduction 121\u003c\/p\u003e \u003cp\u003e4.1 the Need for Kpis 122\u003c\/p\u003e \u003cp\u003e4.2 Using the Kpis 126\u003c\/p\u003e \u003cp\u003e4.3 the Anatomy of a Kpi 128\u003c\/p\u003e \u003cp\u003e4.4 Kpi Characteristics 129\u003c\/p\u003e \u003cp\u003eAccountability 130\u003c\/p\u003e \u003cp\u003eEmpowered 131\u003c\/p\u003e \u003cp\u003eTimely 131\u003c\/p\u003e \u003cp\u003eTrigger Points 131\u003c\/p\u003e \u003cp\u003eEasy to Understand 132\u003c\/p\u003e \u003cp\u003eAccurate 132\u003c\/p\u003e \u003cp\u003eRelevant 133\u003c\/p\u003e \u003cp\u003e4.5 Categories of Kpis 133\u003c\/p\u003e \u003cp\u003e4.6 Kpi Selection 134\u003c\/p\u003e \u003cp\u003e4.7 Kpi Measurement 140\u003c\/p\u003e \u003cp\u003e4.8 Kpi Interdependencies 142\u003c\/p\u003e \u003cp\u003e4.9 Kpis and Training 144\u003c\/p\u003e \u003cp\u003e4.10 Kpi Targets 145\u003c\/p\u003e \u003cp\u003e4.11 Understanding Stretch Targets 148\u003c\/p\u003e \u003cp\u003e4.12 Kpi Failures 149\u003c\/p\u003e \u003cp\u003e4.13 Kpis and Intellectual Capital 151\u003c\/p\u003e \u003cp\u003e4.14 Kpi Bad Habits 154\u003c\/p\u003e \u003cp\u003eKPI Bad Habits Causing Your Performance Measurement Struggles 154\u003c\/p\u003e \u003cp\u003e4.15 Brightpoint Consulting, Inc.— Dashboard Design: Key Performance Indicators and Metrics 159\u003c\/p\u003e \u003cp\u003eIntroduction 159\u003c\/p\u003e \u003cp\u003eMetrics and Key Performance Indicators 160\u003c\/p\u003e \u003cp\u003eScorecards, Dashboards, and Reports 161\u003c\/p\u003e \u003cp\u003eGathering KPI and Metric Requirements for a Dashboard 162\u003c\/p\u003e \u003cp\u003eInterviewing Business Users 162\u003c\/p\u003e \u003cp\u003ePutting It All Together—the KPI Wheel 163\u003c\/p\u003e \u003cp\u003eStart Anywhere, but Go Everywhere 164\u003c\/p\u003e \u003cp\u003eWheels Generate Other Wheels 166\u003c\/p\u003e \u003cp\u003eA Word about Gathering Requirements and Business Users 166\u003c\/p\u003e \u003cp\u003eWrapping It All Up 167\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Value-based Project Management Metrics 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 169\u003c\/p\u003e \u003cp\u003e5.0 Introduction 169\u003c\/p\u003e \u003cp\u003e5.1 Value Over the Years 171\u003c\/p\u003e \u003cp\u003e5.2 Values and Leadership 172\u003c\/p\u003e \u003cp\u003eProject Manager 173\u003c\/p\u003e \u003cp\u003eTeam Members 173\u003c\/p\u003e \u003cp\u003eOrganization 174\u003c\/p\u003e \u003cp\u003eStakeholders 174\u003c\/p\u003e \u003cp\u003e5.3 Combining Success and Value 175\u003c\/p\u003e \u003cp\u003eInternal Success 177\u003c\/p\u003e \u003cp\u003eFinancial Success 177\u003c\/p\u003e \u003cp\u003eFuture Success 177\u003c\/p\u003e \u003cp\u003eCustomer-related Success 178\u003c\/p\u003e \u003cp\u003e5.4 Recognizing the Need for Value Metrics 178\u003c\/p\u003e \u003cp\u003e5.5 the Need for Effective Measurement Techniques 181\u003c\/p\u003e \u003cp\u003e5.6 Customer\/stakeholder Impact on Value Metrics 187\u003c\/p\u003e \u003cp\u003e5.7 Customer Value Management 188\u003c\/p\u003e \u003cp\u003e5.8 the Relationship Between Project Management and Value 193\u003c\/p\u003e \u003cp\u003e5.9 Background of Metrics 197\u003c\/p\u003e \u003cp\u003eRedefining Success 198\u003c\/p\u003e \u003cp\u003eGrowth in the Use of Metrics 200\u003c\/p\u003e \u003cp\u003e5.10 Selecting the Right Metrics 204\u003c\/p\u003e \u003cp\u003e5.11 the Failure of Traditional Metrics And Kpis 207\u003c\/p\u003e \u003cp\u003e5.12 the Need for Value Metrics 207\u003c\/p\u003e \u003cp\u003e5.13 Creating a Value Metric 208\u003c\/p\u003e \u003cp\u003e5.14 Presenting the Value Metric in a Dashboard 215\u003c\/p\u003e \u003cp\u003e5.15 Industry Examples of Value Metrics 216\u003c\/p\u003e \u003cp\u003eAerospace and Defense: Company 1 216\u003c\/p\u003e \u003cp\u003eAerospace and Defense: Company 2 217\u003c\/p\u003e \u003cp\u003eCapital Projects: Company 2 217\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 1 (No Percentages Provided) 217\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 2 218\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 3 218\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 4 219\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 5 219\u003c\/p\u003e \u003cp\u003eIT Consulting (External Clients): Company 6 219\u003c\/p\u003e \u003cp\u003eIT Consulting (Internal): Company 1 219\u003c\/p\u003e \u003cp\u003eSoftware Development: (Internal) (No Percentages Provided) 219\u003c\/p\u003e \u003cp\u003eTelecommunications: Company 1 220\u003c\/p\u003e \u003cp\u003eTelecommunications: Company 2 (No Percentages Provided) 220\u003c\/p\u003e \u003cp\u003eNew Product Development 220\u003c\/p\u003e \u003cp\u003eAutomotive Suppliers 220\u003c\/p\u003e \u003cp\u003eGlobal Consulting: Company 1 (Not Industry Specific and No Weights) 220\u003c\/p\u003e \u003cp\u003eGlobal Consulting: Company 2 (Not Industry specific and No Weights) 221\u003c\/p\u003e \u003cp\u003e5.16 Use of Crisis Dashboards for Out-of- Range Value Attributes 222\u003c\/p\u003e \u003cp\u003e5.17 Establishing a Metrics Management Program 223\u003c\/p\u003e \u003cp\u003e5.18 Using Value Metrics for Forecasting 225\u003c\/p\u003e \u003cp\u003e5.19 Metrics and Job Descriptions 226\u003c\/p\u003e \u003cp\u003e5.20 Graphical Representation of Metrics 227\u003c\/p\u003e \u003cp\u003e5.21 Creating a Project Value Baseline 239\u003c\/p\u003e \u003cp\u003eThe Performance Measurement Baseline 239\u003c\/p\u003e \u003cp\u003eProject Value Management 240\u003c\/p\u003e \u003cp\u003eThe Value Management Baseline 242\u003c\/p\u003e \u003cp\u003eSelecting the Value Baseline Attributes 243\u003c\/p\u003e \u003cp\u003eOverachievement Trends 245\u003c\/p\u003e \u003cp\u003eRisks of Overachievement 245\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Dashboards 247\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 247\u003c\/p\u003e \u003cp\u003e6.0 Introduction 247\u003c\/p\u003e \u003cp\u003e6.1 Does Everyone Know What a Dashboard Really Is? 252\u003c\/p\u003e \u003cp\u003eDashboards 252\u003c\/p\u003e \u003cp\u003eDashboard Design 253\u003c\/p\u003e \u003cp\u003eGuided Analysis 254\u003c\/p\u003e \u003cp\u003eData Exploration 254\u003c\/p\u003e \u003cp\u003eMore 255\u003c\/p\u003e \u003cp\u003eNot a Dashboard 255\u003c\/p\u003e \u003cp\u003eConclusion 255\u003c\/p\u003e \u003cp\u003e6.2 How We Process Dashboard Information 256\u003c\/p\u003e \u003cp\u003e6.3 Dashboard Core Attributes 256\u003c\/p\u003e \u003cp\u003e6.4 the Meaning of Information 257\u003c\/p\u003e \u003cp\u003e6.5 Traffic Light Dashboard Reporting 259\u003c\/p\u003e \u003cp\u003e6.6 Dashboards and Scorecards 261\u003c\/p\u003e \u003cp\u003eDashboards 262\u003c\/p\u003e \u003cp\u003eScorecards 262\u003c\/p\u003e \u003cp\u003eSummary 262\u003c\/p\u003e \u003cp\u003e6.7 Creating a Dashboard Is a Lot Like Online Dating 264\u003c\/p\u003e \u003cp\u003eFinding Out the Needs of the Stakeholders 264\u003c\/p\u003e \u003cp\u003eMaking a Connection 264\u003c\/p\u003e \u003cp\u003eChoosing Your Key Performance Indicators 265\u003c\/p\u003e \u003cp\u003eSelecting Your Visuals 265\u003c\/p\u003e \u003cp\u003eBuilding on the Momentum 266\u003c\/p\u003e \u003cp\u003eMaintenance 266\u003c\/p\u003e \u003cp\u003e6.8 Benefits of Dashboards 266\u003c\/p\u003e \u003cp\u003e6.9 Is Your BI Tool Flexible Enough? 267\u003c\/p\u003e \u003cp\u003eA Flexible BI Tool—What Does It Mean and Why Does It Matter? 267\u003c\/p\u003e \u003cp\u003eWhy Is Flexibility So Important? 268\u003c\/p\u003e \u003cp\u003eStay up to Speed with Your Changing Business Needs 269\u003c\/p\u003e \u003cp\u003eBe Independent (with Fewer Tools and Users Involved to Get Your Job Done) 269\u003c\/p\u003e \u003cp\u003eAdapt to Each and Every User 269\u003c\/p\u003e \u003cp\u003eBe Ready for the Unknown 269\u003c\/p\u003e \u003cp\u003e6.10 Four EASY STEPS TO IMPLEMENTING A Successful Business Intelligence Solution 270\u003c\/p\u003e \u003cp\u003eStep 1: Understand the Business Needs 270\u003c\/p\u003e \u003cp\u003eStep 2: Keep It SMART 271\u003c\/p\u003e \u003cp\u003eStep 3: Determine Your Deliverables 272\u003c\/p\u003e \u003cp\u003eStep 4: To the Drawing Board 274\u003c\/p\u003e \u003cp\u003eClosing Comments 274\u003c\/p\u003e \u003cp\u003e6.11 Rules for Dashboards 275\u003c\/p\u003e \u003cp\u003e6.12 THE Seven DEADLY SINS OF DASHBOARD Design and Why They Should Be Avoided 275\u003c\/p\u003e \u003cp\u003eDeadly Sin #1: Off the Page, Out of Mind 276\u003c\/p\u003e \u003cp\u003eDeadly Sin #2: And This Means … What? 276\u003c\/p\u003e \u003cp\u003eDeadly Sin #3: Right Data, Wrong Chart 276\u003c\/p\u003e \u003cp\u003eDeadly Sin #4: Not Making the Right Arrangements 276\u003c\/p\u003e \u003cp\u003eDeadly Sin #5: A Lack of Emphasis 277\u003c\/p\u003e \u003cp\u003eDeadly Sin #6: Debilitating Detail 277\u003c\/p\u003e \u003cp\u003eDeadly Sin #7: Not Crunching the Numbers 277\u003c\/p\u003e \u003cp\u003e6.13 Brightpoint Consulting, Inc.: Designing Executive Dashboards 278\u003c\/p\u003e \u003cp\u003eIntroduction 278\u003c\/p\u003e \u003cp\u003eDashboard Design Goals 278\u003c\/p\u003e \u003cp\u003eDefining Key Performance Indicators 279\u003c\/p\u003e \u003cp\u003eDefining Supporting Analytics 279\u003c\/p\u003e \u003cp\u003eChoosing the Correct KPI Visualization Components 280\u003c\/p\u003e \u003cp\u003eSupporting Analytics 282\u003c\/p\u003e \u003cp\u003eA Word about Labeling Your Charts and Graphs 284\u003c\/p\u003e \u003cp\u003ePutting It All Together: Using Size, Contrast, and Position 284\u003c\/p\u003e \u003cp\u003eValidating Your Design 286\u003c\/p\u003e \u003cp\u003e6.14 All That Glitters Is Not Gold 287\u003c\/p\u003e \u003cp\u003e6.15 Using Emoticons 310\u003c\/p\u003e \u003cp\u003e6.16 Misleading Indicators 311\u003c\/p\u003e \u003cp\u003e6.17 Agile and Scrum Metrics 313\u003c\/p\u003e \u003cp\u003eIntroduction: Agile Overview 313\u003c\/p\u003e \u003cp\u003eAgile Metrics 315\u003c\/p\u003e \u003cp\u003eGeneral Agile Metrics 316\u003c\/p\u003e \u003cp\u003eScrum Metrics 320\u003c\/p\u003e \u003cp\u003eOther Sprint Charts 325\u003c\/p\u003e \u003cp\u003eIteration Metrics 327\u003c\/p\u003e \u003cp\u003eScaled Agile Metrics 327\u003c\/p\u003e \u003cp\u003eLean Kanban Metrics 330\u003c\/p\u003e \u003cp\u003eSummary 333\u003c\/p\u003e \u003cp\u003e6.18 Data Warehouses 333\u003c\/p\u003e \u003cp\u003eThe Growth of Business Intelligence Systems 335\u003c\/p\u003e \u003cp\u003eBig Data 336\u003c\/p\u003e \u003cp\u003e6.19 Dashboard Design Tips 338\u003c\/p\u003e \u003cp\u003eColors 338\u003c\/p\u003e \u003cp\u003eFonts and Font Size 338\u003c\/p\u003e \u003cp\u003eUse Screen Real Estate 339\u003c\/p\u003e \u003cp\u003eComponent Placement 339\u003c\/p\u003e \u003cp\u003e6.20 Teamquest Corporation 340\u003c\/p\u003e \u003cp\u003eWhite Paper #1: Metric Dashboard Design 340\u003c\/p\u003e \u003cp\u003eWhite Paper #2: Proactive Metrics Management 351\u003c\/p\u003e \u003cp\u003eThe Future 359\u003c\/p\u003e \u003cp\u003eConclusion 359\u003c\/p\u003e \u003cp\u003e6.21 a Simple Template 360\u003c\/p\u003e \u003cp\u003e6.22 Summary of Dashboard Design Requirements 360\u003c\/p\u003e \u003cp\u003eThe Importance of Design to Information Dashboards 363\u003c\/p\u003e \u003cp\u003eThe Rules for Color Usage on Your Dashboard 363\u003c\/p\u003e \u003cp\u003eThe Rules for Graphic Design of Your Dashboard 365\u003c\/p\u003e \u003cp\u003eThe Rules for Placing the Dashboard in Front of Your Users—The Key to User Adoption 366\u003c\/p\u003e \u003cp\u003eThe Rules for Accuracy of Information on Your Dashboard 367\u003c\/p\u003e \u003cp\u003e6.23 Dashboard Limitations 367\u003c\/p\u003e \u003cp\u003e6.24 the Dashboard Pilot Run 370\u003c\/p\u003e \u003cp\u003e6.25 Evaluating Dashboard Vendors 371\u003c\/p\u003e \u003cp\u003e6.26 New Dashboard Applications 372\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Dashboard Applications 375\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 375\u003c\/p\u003e \u003cp\u003e7.0 Introduction 375\u003c\/p\u003e \u003cp\u003e7.1 Dashboards in Action: Dundas Data Visualization 376\u003c\/p\u003e \u003cp\u003e7.2 Dashboards in Action: Pie 376\u003c\/p\u003e \u003cp\u003e7.3 Pie Overview 388\u003c\/p\u003e \u003cp\u003ePie Dashboard 388\u003c\/p\u003e \u003cp\u003ePie Portfolio Timeline 392\u003c\/p\u003e \u003cp\u003ePie Project Timeline 392\u003c\/p\u003e \u003cp\u003ePie People Timeline (Resource Planning) 395\u003c\/p\u003e \u003cp\u003ePie Project List 397\u003c\/p\u003e \u003cp\u003ePie on My Plate 397\u003c\/p\u003e \u003cp\u003ePie Recipes—Flexible Frameworks 403\u003c\/p\u003e \u003cp\u003e7.4 Dashboards in Action: International Institute for Learning 403\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 the Portfolio Management Pmo and Metrics 407\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter Overview 407\u003c\/p\u003e \u003cp\u003e8.0 Introduction 407\u003c\/p\u003e \u003cp\u003e8.1 Critical Questions 408\u003c\/p\u003e \u003cp\u003e8.2 Value Categories 408\u003c\/p\u003e \u003cp\u003e8.3 Portfolio Metrics 410\u003c\/p\u003e \u003cp\u003e8.4 Measurement Techniques and Metrics 411\u003c\/p\u003e \u003cp\u003e8.5 the Growth of Portfolio Metrics 413\u003c\/p\u003e \u003cp\u003e8.6 Metrics for Measuring Intangibles 415\u003c\/p\u003e \u003cp\u003e8.7 the Need for Strategic Metrics 418\u003c\/p\u003e \u003cp\u003e8.8 Crisis Dashboards 421\u003c\/p\u003e \u003cp\u003eDefining a Crisis 421\u003c\/p\u003e \u003cp\u003eIndex 425\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Mechanical engineering \u0026amp; materials [\u003ca title=\"See our other books on Mechanical engineering \u0026amp; materials\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Mechanical%20engineering%20\u0026amp;%20materials%20%5BTG%5D%22\"\u003eTG\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52462978466072,"sku":"9781119851554","price":47.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781119851554.jpg?v=1785544153","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/project-management-metrics-kpis-and-dashboards-a-guide-to-measuring-and-monitoring-project-performance-paperback-softback-9781119851554","provider":"Freshly Printed Books","version":"1.0","type":"link"}