{"product_id":"plunketts-procedures-for-the-medical-administrative-assistant-paperback-9781771721967","title":"Plunkett's Procedures for the Medical Administrative Assistant (Paperback \/ softback) 9781771721967","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003ePlunkett's Procedures for the Medical Administrative Assistant\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cp\u003eClear instruction for all the office procedures performed by today's medical office administrative assistants in Canada\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eHeather D Ramsay (Author), Marie Rutherford (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781771721967, Elsevier Health Sciences\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 19 June 2020\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e288 pages, 30 illustrations (30 in full color)\u003cbr\u003e27.6 x 21.5 x 1.9 cm, 0.54 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eWritten in a clear, engaging style, \u003cb\u003ePlunkett’s Procedures for the Medical Administrative Assistant, 5th Edition\u003c\/b\u003e provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eWritten in an \u003cb\u003eaccessible,\u003c\/b\u003e \u003cb\u003eclear, engaging, and easy to understand\u003c\/b\u003e style.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eKey terms, learning objectives, end-of-chapter assignments, and discussion questions \u003c\/b\u003ethroughout. \u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eExamples and exercises \u003c\/b\u003edelve deeper into topic areas.\u003c\/li\u003e \u003cli\u003eExtensive offering of \u003cb\u003eworking papers and templates\u003c\/b\u003e allow for extra practice on tasks and scenarios encountered in the medical office environment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQuintessentially Canadian content \u003c\/b\u003eand\u003cb\u003e \u003c\/b\u003eviewpoint.\u003c\/li\u003e \u003cli\u003eContinuation of the beloved \u003cb\u003eDr. Plunkett theme.\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cb\u003e \u003cli\u003eNEW! Four Colour design\u003c\/li\u003e\u003c\/b\u003e with new art programme better illustrates current concepts and improves readability and visual appeal.  \u003cli\u003e\n\u003cb\u003eUPDATED!\u003c\/b\u003e Expanded coverage of\u003cb\u003e healthcare plans\u003c\/b\u003e across Canada.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eNEW! \u003c\/b\u003eCoverage of\u003cb\u003e Electronic Medical Records (EMR). \u003c\/b\u003e\n\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eNEW! Evolve site\u003c\/b\u003e including chapter review questions, review questions, videos, forms and templates, audio glossary, and more!\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eUPDATED!\u003c\/b\u003e \u003cb\u003eReflects contemporary standards, technological tools, and terminology\u003c\/b\u003e used in day-to-day modern health care practice.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eNEW! New and revised learning tools \u003c\/b\u003e–\u003cb\u003e \u003c\/b\u003eincluding: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and \u003cb\u003e\u003ci\u003eDid You Know\u003c\/i\u003e\u003c\/b\u003e boxes.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eUPDATED!\u003c\/b\u003e \u003cb\u003eReflects current\u003c\/b\u003e \u003cb\u003eprivacy legislation\u003c\/b\u003e (PIPEDA) and changes to provincial and territorial Freedom of Information acts.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eNEW! Chapter order \u003c\/b\u003eand \u003cb\u003ecomprehensive Table of Contents. \u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePart 1: Introduction to the Health Care Environment\u003c\/p\u003e \u003cp\u003e1. Your Future as a Medical Administrative Assistant 2. Health Associations and the Law\u003c\/p\u003e \u003cp\u003ePart 2: Tools and Procedures for the Medical Administrative Assistant\u003c\/p\u003e \u003cp\u003e3. Reception, Booking Appointments and Clinical Responsibilities 4. Patient Records Management 5. The Telephone and eCommunication Tools 6. Office Correspondence: Mail, Memos, Letters, and Envelopes 7. Health Insurance Plans 8. Financial Records 9. Managing Office Supplies 10. The Procedures Manual  11. Meeting Organization 12. Hospital Records, Requisitions, and Reports\u003c\/p\u003e \u003cp\u003ePart 3: Career Development\u003c\/p\u003e \u003cp\u003e13. Your Job Search\u003c\/p\u003e \u003cp\u003eAppendices: ? Appendix A: Common Abbreviations Used in the Health Care Field ? Appendix B: Laboratory Medicine ? Appendix C: Pharmacology ? Appendix D: Reference Resources  \u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Nursing \u0026amp; ancillary services [\u003ca title=\"See our other books on Nursing \u0026amp; ancillary services\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Nursing%20\u0026amp;%20ancillary%20services%20%5BMQ%5D%22\"\u003eMQ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Saunders Canada","offers":[{"title":"Default Title","offer_id":46651668168984,"sku":"9781771721967","price":59.19,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9781771721967_a6c65da8-1539-4670-9a7e-5effeaf9f6d9.jpg?v=1694584136","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/plunketts-procedures-for-the-medical-administrative-assistant-paperback-9781771721967","provider":"Freshly Printed Books","version":"1.0","type":"link"}