{"product_id":"performance-based-evaluation-tools-and-techniques-to-measure-the-impact-of-training-paperback-softback-9781118104088","title":"Performance-Based Evaluation; Tools and Techniques to Measure the Impact of Training (Paperback \/ softback) 9781118104088","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003ePerformance-Based Evaluation\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eTools and Techniques to Measure the Impact of Training\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eJudith Hale (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781118104088, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 8 April 2011\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e320 pages\u003cbr\u003e27.9 x 21 x 1.7 cm, 0.724 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eIf you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, \u003ci\u003ePerformance-Based Evaluation\u003c\/i\u003e . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do.  \u003cp\u003e\u003ci\u003ePerformance-Based Evaluation\u003c\/i\u003e contains a wealth of information including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSuggestions on how to measure both hard and soft skills\u003c\/li\u003e \u003cli\u003eGuidance on measuring required and mandated programs\u003c\/li\u003e \u003cli\u003eIdeas for measuring elective training and employee relations programs\u003c\/li\u003e \u003cli\u003eProcedures for comparing different delivery systems\u003c\/li\u003e \u003cli\u003eInformation on how to sample people and documents\u003c\/li\u003e \u003cli\u003eTips for both collecting data and information on analyzing data using descriptive and inferential statistics\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eIn addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eList of Exhibits, Tables, and Figures.  \u003cp\u003eCD-ROM Contents.\u003c\/p\u003e \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eIntroduction.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Evaluation as a Strategy.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Business Model.\u003c\/p\u003e \u003cp\u003ePlanning and Strategy.\u003c\/p\u003e \u003cp\u003eCustomers and Customer Relationships.\u003c\/p\u003e \u003cp\u003eProduct Portfolio.\u003c\/p\u003e \u003cp\u003eVendors, Contractors, and Off-the-Shelf Programs.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Why Measure Effectiveness and Efficiency.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEffectiveness and Efficiency.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNote.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: How to Measure Effectiveness.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExternal Measures.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 4: How to Measure Efficiency.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInternal Measures.\u003c\/p\u003e \u003cp\u003eCost Drivers.\u003c\/p\u003e \u003cp\u003eFormative Evaluation.\u003c\/p\u003e \u003cp\u003eHow to Find Internal Measures.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNote.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: How to Measure Hard and Soft Skills.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSkills and Requirements.\u003c\/p\u003e \u003cp\u003eHard and Soft Skills.\u003c\/p\u003e \u003cp\u003ePerformance System.\u003c\/p\u003e \u003cp\u003eDomain and Level.\u003c\/p\u003e \u003cp\u003eContext.\u003c\/p\u003e \u003cp\u003eVariance.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: How to Measure Required and Mandated Programs.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRequired Training.\u003c\/p\u003e \u003cp\u003eRequired Training Measures.\u003c\/p\u003e \u003cp\u003eProficiency and the Role of Training.\u003c\/p\u003e \u003cp\u003eMandated Training.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: How to Measure Elective Training and Employee Relations Programs.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eElective Training.\u003c\/p\u003e \u003cp\u003eHuman Resource Sponsored Programs.\u003c\/p\u003e \u003cp\u003eManagement Sponsored or Championed Programs.\u003c\/p\u003e \u003cp\u003ePrograms Based on a Perceived Need.\u003c\/p\u003e \u003cp\u003eMeasuring Probability of Adoption and Long-Term Change.\u003c\/p\u003e \u003cp\u003ePrograms That Inform.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8: How to Evaluate Delivery Alternatives.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Driver.\u003c\/p\u003e \u003cp\u003eThe Criteria.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9: How to Sample People and Documents.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeasurement Plan.\u003c\/p\u003e \u003cp\u003ePrecision and Cost.\u003c\/p\u003e \u003cp\u003ePopulation and Sampling.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10: How to Collect Data.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInterviews.\u003c\/p\u003e \u003cp\u003eGroup Data-Gathering Processes.\u003c\/p\u003e \u003cp\u003eGroup Dynamics.\u003c\/p\u003e \u003cp\u003eDirect Observations.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11: How to Analyze Data Using Descriptive Statistics.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eQuantitative and Qualitative Data.\u003c\/p\u003e \u003cp\u003eSurveys.\u003c\/p\u003e \u003cp\u003eNominal Group Data.\u003c\/p\u003e \u003cp\u003eCritical-Incident Questions.\u003c\/p\u003e \u003cp\u003eGroup Dynamics.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12: How to Analyze Data Using Inferential Statistics.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInferential Statistics.\u003c\/p\u003e \u003cp\u003eCorrelations.\u003c\/p\u003e \u003cp\u003eComparing Results with Expectations.\u003c\/p\u003e \u003cp\u003ePre- and Post-Comparisons.\u003c\/p\u003e \u003cp\u003eMissteps.\u003c\/p\u003e \u003cp\u003eTips and Techniques.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eWhere to Learn More.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e \u003cp\u003eAbout the Author.\u003c\/p\u003e \u003cp\u003eHow to Use the CD-ROM.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52417752269080,"sku":"9781118104088","price":52.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781118104088.jpg?v=1784506651","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/performance-based-evaluation-tools-and-techniques-to-measure-the-impact-of-training-paperback-softback-9781118104088","provider":"Freshly Printed Books","version":"1.0","type":"link"}