{"product_id":"peoplesmart-participant-workbook-paperback-softback-9780787979553","title":"PeopleSmart Participant Workbook (Paperback \/ softback) 9780787979553","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003ePeopleSmart Participant Workbook\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e\"Time and again, business success comes back to how people relate to each other. That’s why BMW, for the past three years, has been conducting PeopleSmart seminars with great results for its leaders and associates.\"\u003cbr\u003e —Viki Macdonald, BMW Group University \u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMelvin L. Silberman (Author), Freda Hansburg (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787979553, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 22 November 2005\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e80 pages\u003cbr\u003e28.2 x 21.8 x 0.6 cm, 0.281 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eBring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to:  \u003cul\u003e \u003cli\u003eassess skill levels for each of the eight PeopleSmart skills.\u003c\/li\u003e \u003cli\u003eselect specific job-related situations in which to improve skills.\u003c\/li\u003e \u003cli\u003epractice and apply three ways to develop each skill.\u003c\/li\u003e \u003cli\u003edevelop action plans to further practice each skill.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eYou?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eCOURSE OBJECTIVES.  \u003cp\u003eMODULE 1: WORKING PEOPLESMART.\u003c\/p\u003e \u003cp\u003eMODULE 2: UNDERSTANDING PEOPLE.\u003c\/p\u003e \u003cp\u003eMODULE 3: EXPRESSING YOURSELF CLEARLY.\u003c\/p\u003e \u003cp\u003eMODULE 4: ASSERTING YOUR NEEDS.\u003c\/p\u003e \u003cp\u003eMODULE 5: EXCHANGING FEEDBACK.\u003c\/p\u003e \u003cp\u003eMODULE 6: INFLUENCING OTHERS.\u003c\/p\u003e \u003cp\u003eMODULE 7: RESOLVING CONFLICT.\u003c\/p\u003e \u003cp\u003eMODULE 8: BEING A TEAM PLAYER.\u003c\/p\u003e \u003cp\u003eMODULE 9: SHIFTING GEARS.\u003c\/p\u003e \u003cp\u003eMODULE 10: PEOPLESMART DAY-BY-DAY.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410679591192,"sku":"9780787979553","price":25.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787979553.jpg?v=1784248487","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/peoplesmart-participant-workbook-paperback-softback-9780787979553","provider":"Freshly Printed Books","version":"1.0","type":"link"}