{"product_id":"mediation-in-the-campus-community-designing-and-managing-effective-programs-paperback-softback-9780787947897","title":"Mediation in the Campus Community; Designing and Managing Effective Programs (Paperback \/ softback) 9780787947897","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eMediation in the Campus Community\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eDesigning and Managing Effective Programs\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eWilliam C. Warters (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787947897, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 14 January 2000\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e304 pages\u003cbr\u003e27.8 x 21.6 x 1.8 cm, 0.832 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"Far and away the most comprehensive guide available to collegesand universities, or indeed at any public institution with anactive staff and an involved client base. Warters presents a widerange of possible program structures and provides the informationthat organizers and participants need to select the best option.\"(James B. Boskey (1942-1999), former editor and publisher, TheAlternative Newsletter, and former professor of law, Seton Hall LawSchool, New Jersey)\u003cbr\u003e \u003cbr\u003e \"Professionally written, logically organized, and delivered in apersonal style that is appealing to the reader.... I have found thetext to be truly 'user-friendly' with a thoughtful balance oftheory with pragmatic suggestions for developing and integrating amediation program on campus.\" (Roger Witherspoon, vice president,Student Development, John Jay College of Criminal Justice)\u003cbr\u003e \u003cbr\u003e \"Warters not only conveys the need for mediation on campus, but theimportance of relating mediation to existing mechanisms such asstudent judicial affairs and other grievance processes.\" (GeneZdziarski, developer of Student Conflict Resolution Services andassociate director of Student Life, Texas A\u0026amp;M University, andformer board member of the Association for Student JudicialAffairs)\u003cbr\u003e \u003cbr\u003e \"Every academic administrator will find dozens of specific ideasthat will bring relief from the constant challenges of conflict.This book helps show where the conflicts come from--and howmediation and conflict resolution training can support aconflict-competent organization.\" (Mary Rowe, Ombudsperson,Massachusetts Institute of Technology)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eSponsored by the Conflict Resolution Education Network\u003cbr\u003e \u003cbr\u003e \"Far and away the most comprehensive guide available.... Warterspresents a wide range of possible program structures and providesthe information that organizers and participants need to select thebestoption.\"\u003cbr\u003e --James B. Boskey (1942-1999), former editor and publisher, TheAlternative Newsletter, and former professor of law, Seton HallLaw School, New Jersey\u003cbr\u003e \u003cbr\u003e \"Professionally written, logically organized, and delivered in apersonal style that is appealing to the reader.... A thoughtfulbalance of theory with pragmatic suggestions for developing andintegrating a mediation program on campus.\"\u003cbr\u003e --Roger Witherspoon, vice president, Student Development, John JayCollege of Criminal Justice\u003cbr\u003e \u003cbr\u003e \"Warters not only conveys the need for mediation on campus, butthe importance of relating mediation to existing mechanisms such asstudent judicial affairs and other grievance processes.\"\u003cbr\u003e --Gene Zdziarski, developer of Student Conflict Resolution Servicesand associate director of Student Life, Texas A\u0026amp;M University,and former board member of the Association for Student JudicialAffairs\u003cbr\u003e \u003cbr\u003e Learn how to design, implement, manage, and evaluate mediationand conflict resolution programs on all types of campuses. WilliamC. Warters--a widely-known authority on dispute resolution inhigher education--offers administrators, faculty, student servicesprofessionals, and student groups step-by-step advice on mediationprogram development. He draws on case examples and ideas fromcampuses across the country to illustrate strategies for developingcreative and effective responses to conflict. Readers will find aten-step guide for creating new programs, plus advice on stafftraining, program promotion, results evaluation, and more. Sampleforms, policy language, promotional materials, mission statements,assessment questions, and a case management script are among themany resources provided in this guide.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eThe Growing Need for Conflict Resolution Strategies in HigherEducation.\u003cbr\u003e \u003cbr\u003e Why Mediation Makes Sense for Academic Organizations.\u003cbr\u003e \u003cbr\u003e First Steps in Building a Program.\u003cbr\u003e \u003cbr\u003e Identifying and Training Mediators.\u003cbr\u003e \u003cbr\u003e Publicizing the Program and Creating Referral Systems.\u003cbr\u003e \u003cbr\u003e Operating and Maintaining the Program.\u003cbr\u003e \u003cbr\u003e Implementing Strategies for Evaluation and Feedback.\u003cbr\u003e \u003cbr\u003e Expanding Conflict Management Options Beyond the MediationTable.\u003cbr\u003e \u003cbr\u003e Resources, Forms, and Documents.\u003cbr\u003e \u003cbr\u003e Appendix A. Statements of Purpose for Conflict ResolutionPrograms.\u003cbr\u003e \u003cbr\u003e Appendix B. Goals and Objectives Planning Document.\u003cbr\u003e \u003cbr\u003e Appendix C. Job Descriptons for Program Personnel.\u003cbr\u003e \u003cbr\u003e Appendix D. Traineed Nomination Form.\u003cbr\u003e \u003cbr\u003e Appendix E. Volunteer Mediator Application Form.\u003cbr\u003e \u003cbr\u003e Appendix F. Mediator Performance Evaluation Sheet.\u003cbr\u003e \u003cbr\u003e Appendix G. Role Play Practice Guidelines.\u003cbr\u003e \u003cbr\u003e Appendix H. Scripts for Role Play Practice.\u003cbr\u003e \u003cbr\u003e Appendix I. Annotated List of Specialized Resources for CampusMediation Training.\u003cbr\u003e \u003cbr\u003e Appendix J. Resolution Agreement for a Rental Dispute.\u003cbr\u003e \u003cbr\u003e Appendix K. Workshop Outline for Introductory MediationTraining.\u003cbr\u003e \u003cbr\u003e Appendix L. A Mediation Referral Guide for ResidentialAssistants.\u003cbr\u003e \u003cbr\u003e Appendix M. Case Referral Follow-up Form.\u003cbr\u003e \u003cbr\u003e Appendix N. \"Agreement to Mediate\" Forms.\u003cbr\u003e \u003cbr\u003e Appendix O. Information Sheet for Parties Preparing forMediation.\u003cbr\u003e \u003cbr\u003e Appendix P. Procedural Summary of the Case ManagementProcess.\u003cbr\u003e \u003cbr\u003e Appendix Q. Blank Mediation Agreement Form.\u003cbr\u003e \u003cbr\u003e Appendix R. Post-Mediation Report Form.\u003cbr\u003e \u003cbr\u003e Appendix S. Standards of Practice for Campus Mediators.\u003cbr\u003e \u003cbr\u003e Appendix T. Mediation Follow-up Form.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Education [\u003ca title=\"See our other books on Education\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Education%20%5BJN%5D%22\"\u003eJN\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52410651640088,"sku":"9780787947897","price":31.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787947897.jpg?v=1784246613","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/mediation-in-the-campus-community-designing-and-managing-effective-programs-paperback-softback-9780787947897","provider":"Freshly Printed Books","version":"1.0","type":"link"}