{"product_id":"managing-assertively-how-to-improve-your-people-skills-a-self-teaching-guide-paperback-softback-9780471039716","title":"Managing Assertively: How to Improve Your People Skills; A Self-Teaching Guide (Paperback \/ softback) 9780471039716","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eManaging Assertively: How to Improve Your People Skills\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Self-Teaching Guide\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMadelyn Burley-Allen (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471039716, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 26 May 1995\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e240 pages\u003cbr\u003e23.4 x 18.8 x 1.5 cm, 0.499 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eA proven program for increasing your management skills\u003cbr\u003e \u003cbr\u003e Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to:\u003cbr\u003e * Use eight building blocks to become a more effective manager\u003cbr\u003e * Overcome self-defeating behavior\u003cbr\u003e * Handle criticism to maintain and enhance self-esteem\u003cbr\u003e * State limits and expectations to clarify assignments\u003cbr\u003e * Become a more effective listener\u003cbr\u003e * Receive and give positive feedback to enhance team building\u003cbr\u003e * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations\u003cbr\u003e * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eThe Gateway to Effectiveness.\u003cbr\u003e \u003cbr\u003e Building Blocks to Managing Assertively.\u003cbr\u003e \u003cbr\u003e Supervisory Styles: Assertive--Aggressive--Passive.\u003cbr\u003e \u003cbr\u003e Unblocking Your Assertiveness to Build Your Self-Esteem.\u003cbr\u003e \u003cbr\u003e Listening.\u003cbr\u003e \u003cbr\u003e Taking Risks.\u003cbr\u003e \u003cbr\u003e Constructive Feedback: Criticism.\u003cbr\u003e \u003cbr\u003e Saying No.\u003cbr\u003e \u003cbr\u003e Handling Criticism.\u003cbr\u003e \u003cbr\u003e Giving and Receiving Positive Feedback.\u003cbr\u003e \u003cbr\u003e Payoffs for Success.\u003cbr\u003e \u003cbr\u003e Bibliography.\u003cbr\u003e \u003cbr\u003e Index.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52515808936216,"sku":"9780471039716","price":16.38,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471039716.jpg?v=1786667382","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/managing-assertively-how-to-improve-your-people-skills-a-self-teaching-guide-paperback-softback-9780471039716","provider":"Freshly Printed Books","version":"1.0","type":"link"}