{"product_id":"management-total-quality-in-a-global-environment-paperback-softback-9781557866110","title":"Management; Total Quality in a Global Environment (Paperback \/ softback) 9781557866110","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eManagement\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eTotal Quality in a Global Environment\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMichael J. Stahl (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781557866110, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 16 February 1995\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e580 pages\u003cbr\u003e23.7 x 19.2 x 3.1 cm, 0.992 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"I would adopt the text because it does a much better job of marrying the principles of management with the issue of total quality control than any text I have found. Stahl does an excellent job in both style and coverage.\" \u003ci\u003e\u003c\/i\u003e Fred T. Whitman, Mary Washington College \u003cd\u003e\u003c\/d\u003e\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cb\u003ePart I: Management Today:\u003c\/b\u003e. \u003cp\u003e1. Managers and Organizations Today.\u003c\/p\u003e \u003cp\u003e2. The Evolution Toward Total Quality Management.\u003c\/p\u003e \u003cp\u003e3. International Competition and Management.\u003c\/p\u003e \u003cp\u003e4. Managerial Ethics and Corporate Social Responsibility.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Planning and Strategic Management for Customer Value:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e5. Decision Making, Problem Solving and Continuous Improvement.\u003c\/p\u003e \u003cp\u003e6. Corporate and Competitive Strategy.\u003c\/p\u003e \u003cp\u003e7. Customer Value Strategy.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Organizing for Total Quality:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e8. Organizational Structure and Design.\u003c\/p\u003e \u003cp\u003e9. Managing Human Resource Systems.\u003c\/p\u003e \u003cp\u003e10. Organizational Culture and Change.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: Behavioral Processes:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e11. Leadership.\u003c\/p\u003e \u003cp\u003e12. Motivation.\u003c\/p\u003e \u003cp\u003e13. Communication.\u003c\/p\u003e \u003cp\u003e14. Teams and Groups.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V: Control and Systems Improvement:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e15. Statistical and Other Quality Tools for Systems Improvement.\u003c\/p\u003e \u003cp\u003e16. Management Information Systems.\u003c\/p\u003e \u003cp\u003e17. Managing Technology and Technological Change.\u003c\/p\u003e \u003cp\u003e18. Operations Management for Control and Improvement.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52441822462232,"sku":"9781557866110","price":24.45,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781557866110.jpg?v=1785027687","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/management-total-quality-in-a-global-environment-paperback-softback-9781557866110","provider":"Freshly Printed Books","version":"1.0","type":"link"}