{"product_id":"management-innovation-in-u-s-public-water-and-wastewater-systems-hardback-9780471657446","title":"Management Innovation in U.S. Public Water and Wastewater Systems (Hardback) 9780471657446","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eManagement Innovation in U.S. Public Water and Wastewater Systems\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003ePaul Seidenstat (Edited by), S Seidenstat (Author), Michael Nadol (Edited by), Dean Kaplan (Edited by), Simon Hakim (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471657446, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 3 May 2005\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e344 pages\u003cbr\u003e24.4 x 16.2 x 2.4 cm, 0.601 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eA pioneering volume of best practices for running effective public water and wastewater utilities\u003cbr\u003e \u003cbr\u003e Management Innovation in U.S. Public Water and Wastewater Systems is a unique guidebook of cutting-edge managerial and operational best practices currently used at a number of different municipal water and wastewater utilities. The diverse group of contributors consists of managers, utility directors, analysts, and consultants who know the real-world demands of the industry, and add authoritative insights to the examination and critique of each management innovation.\u003cbr\u003e \u003cbr\u003e Featuring numerous case histories illustrating how each innovation was developed and how the principles supporting each were put into practice, Management Innovation in U.S. Public Water and Wastewater Systems:\u003cbr\u003e * Establishes standards for measuring success as utilities innovate and improve\u003cbr\u003e * Evaluates financial concerns and innovations\u003cbr\u003e * Illuminates innovations in planning for future investments\u003cbr\u003e * Explores tools for customer communications and other technology concerns\u003cbr\u003e * Details state-of-the-art management strategies, including Six Sigma\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e A first-of-its-kind book, Management Innovation in U.S. Public Water and Wastewater Systems will quickly become the resource that managers, CEOs, and directors of water and wastewater utility companies always have at their fingertips. This book follows the authors' well-respected and popular book Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management (published by Wiley).\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eEditors and Contributors.  \u003cp\u003e\u003cb\u003ePart I: Introduction and Overview.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. Innovation Among Public Sector Water and Wastewater Systems (\u003ci\u003eThe Editors\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e2. Current Trends in Public Utility Management and Inventive Strategies for Major Challenges (\u003ci\u003eJames A. Parrott and Sharma L. Young\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Setting Standards for Success.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3. Standardizing Performance Indicators for Water and Wastewater Utilities (\u003ci\u003eNora F.C. Freeman and Gregory C. Heitzman\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e4. Accreditation and Quality Improvement: What’s the Financial Bottom Line? (\u003ci\u003eDean Kaplan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Financial Strategies.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5. Debt Management Ideas: Risks and Returns of Creative Financing in an Infrastructure-Intensive Industry (\u003ci\u003eMichael Nadol\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e6. Wall Street Perspectives on Management that Matters (\u003ci\u003eRichard P. Larkin\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: Planning and Infrastructure Issues.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7. Watershed Management Practices (\u003ci\u003eChristopher S. Crockett and Brian G. Marengo\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e8. Water Infrastructure Rehabilitation: The Nashville Approach (\u003ci\u003eCyrus Q. Toosi\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e9. Natural Drainage Systems: Leading by Example (\u003ci\u003eDarla Inglis\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V: Customer Involvement.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10. Incorporating the Voice of the Utility Customer: Effective Use of Utility Customer Survey Research (\u003ci\u003eLinda J. McAleer\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e11. Citizen Participation in Wastewater Projects (\u003ci\u003eRobert R. Williams\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e12. Competitive Assessment and Change Management: The Complete Solution—Technical and Political (\u003ci\u003eAdam J. Kramer\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VI: Information Technology.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13. Getting Results from an Enterprise Geographic Information System (\u003ci\u003eSusan Lior\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14. Philadelphia’s Automatic Meter Reading Program: A Retrospective Look (\u003ci\u003eJames Bolno\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e15. Development of an Integrated Capital Program Management System for the Austin Water Utility (\u003ci\u003eChris Lippe, Charles Schoening, Daniel P. Baker, and David W. Harris\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e16. The Challenge of Merging Water Companies: Combining Data and Converting to an Enterprise ArcGIS\/ArcSDE System (\u003ci\u003eJos Bell and Ronald R. Butcher\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VII: Best Practices in Management and Leadership.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e17. CitiStat: Bringing a New Level of Efficiency and Effectiveness to Baltimore City’s Water Utility (\u003ci\u003eMatthew D. Gallagher\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e18. Using Six Sigma to Improve Operations at the Fort Wayne Water Pollution Control Plant (\u003ci\u003eMichele Hill and Cheryl Cronin\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e19. From “Command and Control” to a Team-Based Organization: Challenges Associated with the Reorganization of a Large Water Utility (\u003ci\u003eRandall A. Monteith\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Civil engineering, surveying \u0026amp; building [\u003ca title=\"See our other books on Civil engineering, surveying \u0026amp; building\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Civil%20engineering,%20surveying%20\u0026amp;%20building%20%5BTN%5D%22\"\u003eTN\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52298023272728,"sku":"9780471657446","price":90.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471657446.jpg?v=1781731296","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/management-innovation-in-u-s-public-water-and-wastewater-systems-hardback-9780471657446","provider":"Freshly Printed Books","version":"1.0","type":"link"}