{"product_id":"management-for-quality-in-high-technology-enterprises-hardback-9780471209584","title":"Management for Quality in High-Technology Enterprises (Hardback) 9780471209584","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eManagement for Quality in High-Technology Enterprises\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eYefim Fasser (Author), Donald Brettner (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471209584, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 14 August 2002\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e456 pages\u003cbr\u003e24 x 15.9 x 2.6 cm, 0.76 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"…the authors managed to describe all major aspects on which quality can be built. I use this book as a 'bible' for organizational renewal.\" (\u003ci\u003eIIE Transactions on Operations Engineering\u003c\/i\u003e)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eContemporary management concepts, methods, and techniques for global, high-technology industries\u003cbr\u003e \u003cbr\u003e The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Management for Quality in High-Technology Enterprises explains how traditional \"hard\" management skills must be combined with new \"soft\" skills, why an expanding, global market necessitates an expanding, global mindset, and why a \"focus on customers\" must dominate all aspects of business.\u003cbr\u003e \u003cbr\u003e Momentous external and internal changes to technology enterprises demand new management procedures. Externally, industries are moving toward globalization, increased mergers and acquisitions, joint ventures, and outsourcing. Internally, the typical workforce has become significantly more knowledgeable and professional; the increase in knowledge workers in particular is changing the role and function of the contemporary manager. Drawing on their considerable experience as leaders in a high-technology corporation, Yefim Fasser and Donald Brettner show managers how to succeed in a shifting playing field.\u003cbr\u003e \u003cbr\u003e The book's five parts, comprising twenty chapters, are:\u003cbr\u003e * A Systemic Approach to Organizational Transformation\u003cbr\u003e * Managing a Knowledge-Based Organization\u003cbr\u003e * Managing in a Global Environment\u003cbr\u003e * Some Aspects of Managing Quality\u003cbr\u003e * Reshaping the Organizational Culture\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e Eschewing abstract, technical jargon, the authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from Management for Quality in High-Technology Enterprises.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction.\u003cbr\u003e \u003cbr\u003e PART I: A SYSTEMIC APPROACH TO ORGANIZATIONAL TRANSFORMATION.\u003cbr\u003e \u003cbr\u003e Chapter 1. A Systems View Of Organization.\u003cbr\u003e \u003cbr\u003e Chapter 2. Systems: A General Concept.\u003cbr\u003e \u003cbr\u003e Chapter 3. The Total Continuous Process of Improvement and Innovation (TCPI?) Marco System.\u003cbr\u003e \u003cbr\u003e PART II: MANAGING A KNOWLEDGE-BASED ORGANIZATON.\u003cbr\u003e \u003cbr\u003e Chapter 4. Organizational Learning.\u003cbr\u003e \u003cbr\u003e Chapter 5. Systemic Problem Solving (SPS) as an Effective Way of Learning.\u003cbr\u003e \u003cbr\u003e Chapter 6. Knowledge-Based Innovation.\u003cbr\u003e \u003cbr\u003e Chapter 7. Knowledge Managers and Knowledge Workers.\u003cbr\u003e \u003cbr\u003e Chapter 8. Knowledge Transfer and Knowledge Management.\u003cbr\u003e \u003cbr\u003e PART III: MANAGING IN A GLOBAL ENVIRONMENT.\u003cbr\u003e \u003cbr\u003e Chapter 9. On the Road to Globalization.\u003cbr\u003e \u003cbr\u003e Chapter 10. Managing Mergers, Acquisitions, and Other Strategic Alliances.\u003cbr\u003e \u003cbr\u003e Chapter 11. Globalization and Culture.\u003cbr\u003e \u003cbr\u003e PART IV: SOME ASPECTS OF MANAGING QUALITY.\u003cbr\u003e \u003cbr\u003e Chapter 12. Some Fundamental Concepts of Managing Quality.\u003cbr\u003e \u003cbr\u003e Chapter 13. Managing Variation: A Requisite for Quality.\u003cbr\u003e \u003cbr\u003e Chapter 14. Some Major Quality Initiatives.\u003cbr\u003e \u003cbr\u003e Chapter 15. Achieving High Quality Through Transformational Changes.\u003cbr\u003e \u003cbr\u003e PART V: RESHAPING THE ORGANIZATIONAL CULTURE.\u003cbr\u003e \u003cbr\u003e Chapter 16. The System of the Organizational Culture.\u003cbr\u003e \u003cbr\u003e Chapter 17. Managing the Core of the Organizational System.\u003cbr\u003e \u003cbr\u003e Chapter 18. Values, Behavioral Standards, and Business Ethics.\u003cbr\u003e \u003cbr\u003e Chapter 19. Symbols, Symbolic Actions, and Metaphors.\u003cbr\u003e \u003cbr\u003e Chapter 20. Understanding an Organization's Behavior.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Electronics \u0026amp; communications engineering [\u003ca title=\"See our other books on Electronics \u0026amp; communications engineering\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Electronics%20\u0026amp;%20communications%20engineering%20%5BTJ%5D%22\"\u003eTJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-Interscience","offers":[{"title":"Brand New","offer_id":52286309007640,"sku":"9780471209584","price":121.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471209584.jpg?v=1781549537","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/management-for-quality-in-high-technology-enterprises-hardback-9780471209584","provider":"Freshly Printed Books","version":"1.0","type":"link"}