{"product_id":"make-difficult-people-disappear-how-to-deal-with-stressful-behavior-and-eliminate-conflict-hardback-9781118273807","title":"Make Difficult People Disappear; How to Deal with Stressful Behavior and Eliminate Conflict (Hardback) 9781118273807","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eMake Difficult People Disappear\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow to Deal with Stressful Behavior and Eliminate Conflict\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eMonica Wofford (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781118273807, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 27 April 2012\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e208 pages\u003cbr\u003e21.8 x 14.5 x 2.5 cm, 0.327 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cb\u003eSave your organization by building the skills to deal with difficult people\u003c\/b\u003e  \u003cp\u003eWe all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable \u003ci\u003eMake Difficult People Disappear\u003c\/i\u003e, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.\u003c\/p\u003e \u003cp\u003eThis book serves to change the mindset and behavior of people who deal with difficulty on a regular basis.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear\u003c\/li\u003e \u003cli\u003eAdvises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eComplete with a step-by-step action plan, \u003ci\u003eMake Difficult People Disappear\u003c\/i\u003e serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eAcknowledgments iv\u003c\/p\u003e \u003cp\u003eIntroduction vii\u003c\/p\u003e \u003cp\u003eAuthor’s Note on Sources xi\u003c\/p\u003e \u003cp\u003e1 Bribes . . . in the Form of Sprinkles? 1\u003c\/p\u003e \u003cp\u003e2 Shifts . . . in Your Expectations 19\u003c\/p\u003e \u003cp\u003e3 Labels . . . That Actually Make Sense 43\u003c\/p\u003e \u003cp\u003e4 Maps . . . Showing Where Others Can Go before Being Told 65\u003c\/p\u003e \u003cp\u003e5 Praise . . . without Pom-Poms Unless That’s What They Need 89\u003c\/p\u003e \u003cp\u003e6 Clues . . . That You Can Finally Hear 113\u003c\/p\u003e \u003cp\u003e7 Hope . . . in What Others Intend Despite What They Do 135\u003c\/p\u003e \u003cp\u003e8 Wheels . . . of Motion Not Attached to a Bus 147\u003c\/p\u003e \u003cp\u003e9 Habits . . . That Help You Be You and Let Them Be Them 169\u003c\/p\u003e \u003cp\u003eConclusion 187\u003c\/p\u003e \u003cp\u003eAppendix: CORE Snapshot\u003csup\u003e™\u003c\/sup\u003e 193\u003c\/p\u003e \u003cp\u003eAbout the Author 195\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52474993148184,"sku":"9781118273807","price":15.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781118273807.jpg?v=1785802705","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/make-difficult-people-disappear-how-to-deal-with-stressful-behavior-and-eliminate-conflict-hardback-9781118273807","provider":"Freshly Printed Books","version":"1.0","type":"link"}