{"product_id":"knowledge-management-the-creative-loop-hardback-9781786301703","title":"Knowledge Management; The Creative Loop (Hardback) 9781786301703","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eKnowledge Management\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eThe Creative Loop\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eJean-Louis Ermine (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781786301703, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 2 March 2018\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages\u003cbr\u003e23.9 x 16.3 x 1.8 cm, 0.499 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eKnowledge management is a strategic issue for companies, and international standards such as ISO recently integrate it into its requirements. However, it is still an ill-defined concept, and methodologies to implement it are not very well known. This book is the result of over twenty years of research in different labs and application in a wide range of public or private companies around the world. It gives a global and coherent view both from the theoretical and practical point of views.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Theoretical Elements 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 A Knowledge Value Chain 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 Introduction 3\u003c\/p\u003e \u003cp\u003e1.2 Different KVCs 4\u003c\/p\u003e \u003cp\u003e1.3 The DIKW model 8\u003c\/p\u003e \u003cp\u003e1.4 KVC and management 13\u003c\/p\u003e \u003cp\u003e1.5 Transformation processes in the KVC 15\u003c\/p\u003e \u003cp\u003e1.6 Practical application 19\u003c\/p\u003e \u003cp\u003e1.7 Conclusion 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Knowledge Capital of a Company 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Introduction 23\u003c\/p\u003e \u003cp\u003e2.1.1 The accumulation of knowledge 23\u003c\/p\u003e \u003cp\u003e2.1.2 The company as knowledge producer 24\u003c\/p\u003e \u003cp\u003e2.2 Modeling a company as a knowledge producer 25\u003c\/p\u003e \u003cp\u003e2.2.1 Systemic modeling 25\u003c\/p\u003e \u003cp\u003e2.2.2 The “black box” model 26\u003c\/p\u003e \u003cp\u003e2.2.3 The “division of labor” model 27\u003c\/p\u003e \u003cp\u003e2.2.4 The informational model 27\u003c\/p\u003e \u003cp\u003e2.2.5 The knowledge capital model 28\u003c\/p\u003e \u003cp\u003e2.2.6 The knowledge capital and knowledge actors model 31\u003c\/p\u003e \u003cp\u003e2.2.7 Integration of customer knowledge and external knowledge into the AIK model 33\u003c\/p\u003e \u003cp\u003e2.3 The operators of the AIK model 35\u003c\/p\u003e \u003cp\u003e2.3.1 The Wenger operator 35\u003c\/p\u003e \u003cp\u003e2.3.2 The Nonaka operators 35\u003c\/p\u003e \u003cp\u003e2.3.3 Integration of the Nonaka theory into the AIK model 37\u003c\/p\u003e \u003cp\u003e2.4 Tacit\/explicit knowledge and knowledge communities 39\u003c\/p\u003e \u003cp\u003e2.5 Mapping as a modeling tool to steer the AIK system 41\u003c\/p\u003e \u003cp\u003e2.6 Practical application 43\u003c\/p\u003e \u003cp\u003e2.7 Conclusion 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The Structure of Knowledge 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 Introduction 47\u003c\/p\u003e \u003cp\u003e3.2 The semiotic triangle of knowledge 48\u003c\/p\u003e \u003cp\u003e3.3 The systemic triangle of knowledge 52\u003c\/p\u003e \u003cp\u003e3.4 The knowledge macroscope 54\u003c\/p\u003e \u003cp\u003e3.4.1 Knowledge and information 55\u003c\/p\u003e \u003cp\u003e3.4.2 Knowledge and meaning 56\u003c\/p\u003e \u003cp\u003e3.4.3 Knowledge and context 57\u003c\/p\u003e \u003cp\u003e3.5 Practical application 59\u003c\/p\u003e \u003cp\u003e3.6 Conclusion 64\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Shannon’s Theory of Knowledge 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 Introduction 65\u003c\/p\u003e \u003cp\u003e4.2 Some definitions and notations 66\u003c\/p\u003e \u003cp\u003e4.2.1 The basic unit of knowledge 66\u003c\/p\u003e \u003cp\u003e4.2.2 Measuring knowledge 68\u003c\/p\u003e \u003cp\u003e4.2.3 Quantity of knowledge in a corpus 69\u003c\/p\u003e \u003cp\u003e4.3 Measurement of the quantity of information in a corpus 70\u003c\/p\u003e \u003cp\u003e4.4 Measurement of the quantity of meaning in a corpus 75\u003c\/p\u003e \u003cp\u003e4.4.1 Definitions and notations 75\u003c\/p\u003e \u003cp\u003e4.4.2 Quantitative characterization of semantic graphs: Gurevich entropy 76\u003c\/p\u003e \u003cp\u003e4.5 Measurement of usage context in a corpus 83\u003c\/p\u003e \u003cp\u003e4.5.1 Introduction 83\u003c\/p\u003e \u003cp\u003e4.5.2 Social networks 84\u003c\/p\u003e \u003cp\u003e4.5.3 Hierarchical small-world networks 86\u003c\/p\u003e \u003cp\u003e4.5.4 Scale-free networks 89\u003c\/p\u003e \u003cp\u003e4.5.5 Quantitative characterization of the usage graph of a corpus 90\u003c\/p\u003e \u003cp\u003e4.6 Practical application 91\u003c\/p\u003e \u003cp\u003e4.7 Conclusion 93\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Practical Elements 97\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 A New Approach to KM 99\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Introduction 99\u003c\/p\u003e \u003cp\u003e5.2 Two examples of KM standardization 100\u003c\/p\u003e \u003cp\u003e5.2.1 KM and international standardization 100\u003c\/p\u003e \u003cp\u003e5.2.2 KM in the nuclear domain 101\u003c\/p\u003e \u003cp\u003e5.3 The French Knowledge Management Club 103\u003c\/p\u003e \u003cp\u003e5.4 Conclusion 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 A Framework for Knowledge-based KM 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Introduction 107\u003c\/p\u003e \u003cp\u003e6.2 The Daisy Model 108\u003c\/p\u003e \u003cp\u003e6.3 Building a KM process framework 110\u003c\/p\u003e \u003cp\u003e6.4 Conclusion 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 KM: From Strategy to Implementation 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Introduction 115\u003c\/p\u003e \u003cp\u003e7.2 Framing a KM project 116\u003c\/p\u003e \u003cp\u003e7.2.1 The objectives 116\u003c\/p\u003e \u003cp\u003e7.2.2 Responsibilities and roles 117\u003c\/p\u003e \u003cp\u003e7.2.3 Resources 119\u003c\/p\u003e \u003cp\u003e7.2.4 Internal communication 119\u003c\/p\u003e \u003cp\u003e7.2.5 Connections between KM and other company issues 119\u003c\/p\u003e \u003cp\u003e7.2.6 Other subjects of interest to consider 121\u003c\/p\u003e \u003cp\u003e7.3 Implementing the KM project 121\u003c\/p\u003e \u003cp\u003e7.4 Monitoring the KM system 124\u003c\/p\u003e \u003cp\u003e7.5 Conclusion 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Analyzing Knowledge Capital and Elaborating a KM Plan 127\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Introduction 127\u003c\/p\u003e \u003cp\u003e8.2 Tools for analyzing knowledge capital 128\u003c\/p\u003e \u003cp\u003e8.2.1 Maps 128\u003c\/p\u003e \u003cp\u003e8.2.2 The knowledge criticality analysis grid 129\u003c\/p\u003e \u003cp\u003e8.3 The knowledge capital analysis process 132\u003c\/p\u003e \u003cp\u003e8.3.1 Step 1: analyzing critical capacities 132\u003c\/p\u003e \u003cp\u003e8.3.2 Step 2: analyzing critical knowledge 134\u003c\/p\u003e \u003cp\u003e8.3.3 Step 3: strategic alignment 137\u003c\/p\u003e \u003cp\u003e8.3.4 Step 4: elaborating a KM plan 139\u003c\/p\u003e \u003cp\u003e8.4 Conclusion 142\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Implementing the KM Plan 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 Introduction 143\u003c\/p\u003e \u003cp\u003e9.2 Knowledge organization 144\u003c\/p\u003e \u003cp\u003e9.2.1 Tangible resources (explicit knowledge) 144\u003c\/p\u003e \u003cp\u003e9.2.2 Intangible resources (tacit knowledge) 145\u003c\/p\u003e \u003cp\u003e9.2.3 New knowledge resource additions 146\u003c\/p\u003e \u003cp\u003e9.3 Knowledge codification 147\u003c\/p\u003e \u003cp\u003e9.3.1 Lessons learned 148\u003c\/p\u003e \u003cp\u003e9.3.2 Knowledge-based documents 149\u003c\/p\u003e \u003cp\u003e9.3.3 Knowledge books 159\u003c\/p\u003e \u003cp\u003e9.4 Knowledge sharing 179\u003c\/p\u003e \u003cp\u003e9.4.1 Knowledge communities or communities of practice 179\u003c\/p\u003e \u003cp\u003e9.4.2 Knowledge transfer 184\u003c\/p\u003e \u003cp\u003e9.5 Knowledge search 193\u003c\/p\u003e \u003cp\u003e9.5.1 Knowledge search and information retrieval 194\u003c\/p\u003e \u003cp\u003e9.5.2 The knowledge search process 196\u003c\/p\u003e \u003cp\u003e9.5.3 The challenge of KM in knowledge search 198\u003c\/p\u003e \u003cp\u003e9.6 Knowledge creation 200\u003c\/p\u003e \u003cp\u003e9.6.1 Knowledge creation and innovation 200\u003c\/p\u003e \u003cp\u003e9.6.2 Knowledge-based innovation 202\u003c\/p\u003e \u003cp\u003e9.6.3 Evaluating the maturity of the innovation process 207\u003c\/p\u003e \u003cp\u003e9.7 Conclusion 209\u003c\/p\u003e \u003cp\u003eBibliography 211\u003c\/p\u003e \u003cp\u003eIndex 219\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-ISTE","offers":[{"title":"Brand New","offer_id":52446435213592,"sku":"9781786301703","price":122.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781786301703.jpg?v=1785111621","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/knowledge-management-the-creative-loop-hardback-9781786301703","provider":"Freshly Printed Books","version":"1.0","type":"link"}