{"product_id":"information-overload-an-international-challenge-for-professional-engineers-and-technical-communicators-paperback-softback-9781118230138","title":"Information Overload; An International Challenge for Professional Engineers and Technical Communicators (Paperback \/ softback) 9781118230138","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eInformation Overload\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eAn International Challenge for Professional Engineers and Technical Communicators\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eJudith B. Strother (Author), Jan M. Ulijn (Author), Zohra Fazal (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781118230138, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 16 November 2012\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e320 pages\u003cbr\u003e25.4 x 17.8 x 1.4 cm, 0.562 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis book covers the ever-increasing problem of information overload from both the professional and academic perspectives. Focusing on the needs of practicing engineers and professional communicators, it addresses the causes and costs of information overload, along with strategies and techniques for reducing and minimizing its negative effects. The theoretical framework of information overload and ideas for future research are also presented. The book brings together an international group of authors, providing a truly global point of view on this important, rarely covered topic.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eList of Practical Insights from Corporations xv\u003c\/p\u003e \u003cp\u003eList of Figures xvii\u003c\/p\u003e \u003cp\u003eList of Tables xix\u003c\/p\u003e \u003cp\u003eForeword xxi\u003c\/p\u003e \u003cp\u003ePreface xxvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xxix\u003c\/p\u003e \u003cp\u003eA Note from the Series Editor xxxi\u003c\/p\u003e \u003cp\u003eContributors xxxiii\u003c\/p\u003e \u003cp\u003eAbout the Editors xxxvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 INFORMATION OVERLOAD: AN INTERNATIONAL CHALLENGE TO PROFESSIONAL ENGINEERS AND TECHNICAL COMMUNICATORS 1\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eJudith B. Strother, Jan M. Ulijn, and Zohra Fazal\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e1.1 Definitions, Causes, and Consequences of Information Overload 1\u003c\/p\u003e \u003cp\u003e1.1.1 Definitions of Information Overload 1\u003c\/p\u003e \u003cp\u003e1.1.2 Causes of Information Overload 2\u003c\/p\u003e \u003cp\u003e1.1.3 Consequences of Information Overload 3\u003c\/p\u003e \u003cp\u003e1.2 Perspectives on the Concept of Information Overload 4\u003c\/p\u003e \u003cp\u003e1.2.1 An Information and Time-Management Perspective 5\u003c\/p\u003e \u003cp\u003e1.2.2 A Supplier\/Producer\/Writer and Client\/User\/Reader Perspective 5\u003c\/p\u003e \u003cp\u003e1.2.3 An International\/Intercultural Perspective 7\u003c\/p\u003e \u003cp\u003e1.2.4 An Innovation Perspective 7\u003c\/p\u003e \u003cp\u003e1.3 Readers of this Book 7\u003c\/p\u003e \u003cp\u003e1.4 Structure of this Book 8\u003c\/p\u003e \u003cp\u003e1.4.1 Section I: Causes and Costs of Information Overload 8\u003c\/p\u003e \u003cp\u003e1.4.2 Section II: Control and Reduction of Information Overload 10\u003c\/p\u003e \u003cp\u003eReferences 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSECTION I. CAUSES AND COSTS OF INFORMATION OVERLOAD\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 OF TIME MAGAZINE, 24\/7 MEDIA, AND DATA DELUGE: THE EVOLUTION OF INFORMATION OVERLOAD THEORIES AND CONCEPTS 15\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eDebashis “Deb” Aikat and David Remund\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2.1 Introduction 16\u003c\/p\u003e \u003cp\u003e2.2 Theory and Concept of Information Overload 16\u003c\/p\u003e \u003cp\u003e2.3 Information Overload as a Twentieth Century Phenomenon 17\u003c\/p\u003e \u003cp\u003e2.4 Evolution of Information and Its Proliferation in Society 21\u003c\/p\u003e \u003cp\u003e2.4.1 The Early Quest for Information and Knowledge (320 BCE–Thirteenth Century) 21\u003c\/p\u003e \u003cp\u003e2.4.2 The Age of Renaissance (Fourteenth–Seventeenth Century) and the Printing Press 22\u003c\/p\u003e \u003cp\u003e2.4.3 The Industrial Revolution (Eighteenth–Nineteenth Century) and Its Information Innovations 23\u003c\/p\u003e \u003cp\u003e2.4.4 The Era of the Mind and the Machine (Twentieth Century) 24\u003c\/p\u003e \u003cp\u003e2.4.5 Internet Boom and Information Explosion of the 1990s 27\u003c\/p\u003e \u003cp\u003e2.4.6 Data Deluge and Information Overload in the Twenty-First Century Digital Age 28\u003c\/p\u003e \u003cp\u003e2.5 Information Overload Concepts 29\u003c\/p\u003e \u003cp\u003e2.5.1 Definitions of Information Overload and Related Concepts 29\u003c\/p\u003e \u003cp\u003e2.5.2 The Context of Information Overload 30\u003c\/p\u003e \u003cp\u003e2.5.3 Causes and Consequences of Information Overload 31\u003c\/p\u003e \u003cp\u003e2.6 Conclusion and Four Lessons Learned 32\u003c\/p\u003e \u003cp\u003eAcknowledgment 33\u003c\/p\u003e \u003cp\u003eReferences 33\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM IBM 39\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 THE CHALLENGE OF INFORMATION BALANCE IN THE AGE OF AFFLUENT COMMUNICATION 41\u003c\/b\u003e\u003cbr\u003e \u003ci\u003ePaulus Hubert Vossen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3.1 Introduction 42\u003c\/p\u003e \u003cp\u003e3.2 Quantitative Aspects of Information Overload 43\u003c\/p\u003e \u003cp\u003e3.3 Qualitative Aspects of Information Overload 45\u003c\/p\u003e \u003cp\u003e3.3.1 Philosophical Perspective: Information in Science and Technology 45\u003c\/p\u003e \u003cp\u003e3.3.2 Political Perspective: Information in Modern Society and a Global World 46\u003c\/p\u003e \u003cp\u003e3.3.3 Economic Perspective: Information as a Commodity on the Market 47\u003c\/p\u003e \u003cp\u003e3.3.4 Societal Perspective: Information as the Glue Between Communities 48\u003c\/p\u003e \u003cp\u003e3.3.5 Psychological Perspective: Information as a Basis for Knowing and Acting 49\u003c\/p\u003e \u003cp\u003e3.3.6 Ecological Perspective: Information as a Prerequisite for Living Creatures 50\u003c\/p\u003e \u003cp\u003e3.4 Conclusion 51\u003c\/p\u003e \u003cp\u003e3.5 A Call for Fundamental Research 52\u003c\/p\u003e \u003cp\u003eReferences 53\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM XEROX 55\u003c\/p\u003e \u003cp\u003eXerox Takes on Information Overload 55\u003c\/p\u003e \u003cp\u003eIdentifying the Problem 55\u003c\/p\u003e \u003cp\u003eSharing Information 56\u003c\/p\u003e \u003cp\u003eSorting Information 57\u003c\/p\u003e \u003cp\u003eCutting Through the Clutter 57\u003c\/p\u003e \u003cp\u003eLife-Saving Software 58\u003c\/p\u003e \u003cp\u003eUrban Central Nervous System 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 FROM CAVE WALL TO TWITTER: ENGINEERS AND TECHNICAL COMMUNICATORS AS INFORMATION SHAMAN FOR DIGITAL TRIBES 61\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eAnne Caborn and Cary L. Cooper\u003c\/i\u003e\u003cbr\u003e \u003cbr\u003e 4.1 Introduction: The Dawn of the Information Shaman 62\u003c\/p\u003e \u003cp\u003e4.2 The Magic of Metaphor 64\u003c\/p\u003e \u003cp\u003e4.3 The Audience: The Emergence of Digital Tribes 65\u003c\/p\u003e \u003cp\u003e4.4 Quill to Keyboard: The Writer and New Media 66\u003c\/p\u003e \u003cp\u003e4.5 Helping the Reader: Techniques for the Information Shaman 68\u003c\/p\u003e \u003cp\u003e4.6 The Magic of Hypertext Techniques: Journeys at the Speed of Thought 70\u003c\/p\u003e \u003cp\u003e4.7 Conclusion: The Responsibilities of the Information Shaman 72\u003c\/p\u003e \u003cp\u003eReferences 73\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM THE LIMBURG MEDIA GROUP 75\u003c\/p\u003e \u003cp\u003eNewspaper Position in The Netherlands 76\u003c\/p\u003e \u003cp\u003eManaging Information Overload Using an Evolutionary Approach 76\u003c\/p\u003e \u003cp\u003eA Revolutionary Perspective 77\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 THE INFLUENCE OF CULTURE ON INFORMATION OVERLOAD 79\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eJan M. Ulijn and Judith B. Strother\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.1 Introduction 80\u003c\/p\u003e \u003cp\u003e5.2 Levels of Culture 81\u003c\/p\u003e \u003cp\u003e5.3 Cultural Patterns of Discourse Organization 82\u003c\/p\u003e \u003cp\u003e5.4 High Context Versus Low Context 83\u003c\/p\u003e \u003cp\u003e5.5 Internationalization Versus Localization 85\u003c\/p\u003e \u003cp\u003e5.5.1 Latin America 86\u003c\/p\u003e \u003cp\u003e5.5.2 Japan 87\u003c\/p\u003e \u003cp\u003e5.5.3 China 87\u003c\/p\u003e \u003cp\u003e5.6 The Effect of Professional Culture 88\u003c\/p\u003e \u003cp\u003e5.7 Japan and U.S. Discourse Structures 91\u003c\/p\u003e \u003cp\u003e5.8 Cultural Issues in Reader Versus Writer Responsibility 92\u003c\/p\u003e \u003cp\u003e5.9 Implications for Engineers and Technical Communicators and Their Corporations 93\u003c\/p\u003e \u003cp\u003e5.10 Conclusion 95\u003c\/p\u003e \u003cp\u003eReferences 95\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM A2Z GLOBAL LANGUAGES 99\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 EFFECT OF COLOR, VISUAL FORM, AND TEXTUAL INFORMATION ON INFORMATION OVERLOAD 103\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eNo€el T. Alton and Alan Manning\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.1 Introduction 104\u003c\/p\u003e \u003cp\u003e6.2 Previous Studies of Decorative and Indicative Effects 106\u003c\/p\u003e \u003cp\u003e6.3 Experiments and Results 111\u003c\/p\u003e \u003cp\u003e6.3.1 Study One: Restaurant Menu Design 112\u003c\/p\u003e \u003cp\u003e6.3.2 Study Two: Graph Design and Recall Accuracy 114\u003c\/p\u003e \u003cp\u003e6.3.3 Study Three: Diagram Design and Recall Accuracy 116\u003c\/p\u003e \u003cp\u003e6.4 Practical Implications for Engineers and Technical Communicators 117\u003c\/p\u003e \u003cp\u003e6.5 Conclusion 119\u003c\/p\u003e \u003cp\u003eReferences 121\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM APPLIED GLOBAL TECHNOLOGIES 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 COST OF INFORMATION OVERLOAD IN END-USER DOCUMENTATION 125\u003c\/b\u003e\u003cbr\u003e \u003ci\u003ePrasanna Bidkar\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7.1 Introduction 126\u003c\/p\u003e \u003cp\u003e7.2 Information Overload 126\u003c\/p\u003e \u003cp\u003e7.3 Causes of Information Overload 128\u003c\/p\u003e \u003cp\u003e7.4 Sources of Noise in User Documentation 129\u003c\/p\u003e \u003cp\u003e7.4.1 Information Content 129\u003c\/p\u003e \u003cp\u003e7.4.2 Channel 130\u003c\/p\u003e \u003cp\u003e7.4.3 Receiver 131\u003c\/p\u003e \u003cp\u003e7.5 Effects of Information Overload on Users 132\u003c\/p\u003e \u003cp\u003e7.6 The Current Study 133\u003c\/p\u003e \u003cp\u003e7.6.1 The Survey 133\u003c\/p\u003e \u003cp\u003e7.6.2 Results and Observations 133\u003c\/p\u003e \u003cp\u003e7.7 Cost of Information Overload 135\u003c\/p\u003e \u003cp\u003e7.7.1 Cost Framework 135\u003c\/p\u003e \u003cp\u003e7.7.2 Scenario 1: Ideal Scenario 136\u003c\/p\u003e \u003cp\u003e7.7.3 Scenario 2 136\u003c\/p\u003e \u003cp\u003e7.7.4 Scenario 3 136\u003c\/p\u003e \u003cp\u003e7.7.5 Scenario 4 136\u003c\/p\u003e \u003cp\u003e7.7.6 An Example from the User’s Perspective: Denim Corp 137\u003c\/p\u003e \u003cp\u003e7.7.7 An Example from the Producer’s Perspective: Logistics Corp 137\u003c\/p\u003e \u003cp\u003e7.8 Conclusion 138\u003c\/p\u003e \u003cp\u003eReferences 139\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM HARRIS CORPORATION 141\u003c\/p\u003e \u003cp\u003eSources of Information Overload 141\u003c\/p\u003e \u003cp\u003eStrategies for Dealing with Information Overload 142\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSECTION II. CONTROL AND REDUCTION OF INFORMATION OVERLOAD: EMPIRICAL EVIDENCE\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 TAMING THE TERABYTES: A HUMAN-CENTERED APPROACH TO SURVIVING THE INFORMATION DELUGE 147\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eEduard Hoenkamp\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8.1 Introduction 148\u003c\/p\u003e \u003cp\u003e8.2 Reducing Information Overload by Being Precise About What We Ask for 150\u003c\/p\u003e \u003cp\u003e8.2.1 Conversational Query Elaboration to Discover Support Groups 150\u003c\/p\u003e \u003cp\u003e8.2.2 Constructing Verbose Queries Automatically During a Presentation 151\u003c\/p\u003e \u003cp\u003e8.3 Steering Clear of Information Glut Through Live Visual Feedback 152\u003c\/p\u003e \u003cp\u003e8.4 Improving Search Engines by Making Them Human Centered 156\u003c\/p\u003e \u003cp\u003e8.4.1 Case 1: The Basic Level Category 158\u003c\/p\u003e \u003cp\u003e8.4.2 Case 2: The Complex Nominal 162\u003c\/p\u003e \u003cp\u003e8.4.3 Case 3: Exploiting Natural Language Properties 165\u003c\/p\u003e \u003cp\u003e8.5 Conclusion 167\u003c\/p\u003e \u003cp\u003eAcknowledgments 167\u003c\/p\u003e \u003cp\u003eReferences 168\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM THE LABORATORY FOR QUALITY SOFTWARE 171\u003c\/p\u003e \u003cp\u003eReferences 173\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 TECHNOLOGIES FOR DEALING WITH INFORMATION OVERLOAD: AN ENGINEER’S POINT OF VIEW 175\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eToon Calders, George H. L. Fletcher, Faisal Kamiran, and Mykola Pechenizkiy\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9.1 Introduction 176\u003c\/p\u003e \u003cp\u003e9.2 Information Overload: Challenges and Opportunities 177\u003c\/p\u003e \u003cp\u003e9.3 Storing and Querying Semistructured Data 179\u003c\/p\u003e \u003cp\u003e9.3.1 XML as a Data Format for Semistructured Data 180\u003c\/p\u003e \u003cp\u003e9.3.2 RDF as a Data Format for Semistructured Data 181\u003c\/p\u003e \u003cp\u003e9.3.3 Remarks on the Use of XML and RDF 183\u003c\/p\u003e \u003cp\u003e9.4 Techniques for Retrieving Information 183\u003c\/p\u003e \u003cp\u003e9.5 Mining Large Databases for Extracting Information 187\u003c\/p\u003e \u003cp\u003e9.6 Processing Data Streams 190\u003c\/p\u003e \u003cp\u003e9.7 Summary 190\u003c\/p\u003e \u003cp\u003eReferences 191\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM THE COLLEGE OF AERONAUTICS, FLORIDA INSTITUTE OF TECHNOLOGY 195\u003c\/p\u003e \u003cp\u003eFrom Data to Information to Situational Awareness to Decisions 196\u003c\/p\u003e \u003cp\u003eTransformative Airspace Architecture 197\u003c\/p\u003e \u003cp\u003eRobust, Agile, and Intelligently Responsive Information-Sharing Architecture 197\u003c\/p\u003e \u003cp\u003eNext Generation Efforts to Manage Information 198\u003c\/p\u003e \u003cp\u003eDistributed Decision Making 199\u003c\/p\u003e \u003cp\u003eSystem-Wide Information Management (SWIM) 200\u003c\/p\u003e \u003cp\u003eShared Situation Awareness and Collaborative Decision Making 201\u003c\/p\u003e \u003cp\u003eAutomation and Information in the NAS 201\u003c\/p\u003e \u003cp\u003eSummary 201\u003c\/p\u003e \u003cp\u003eReferences 202\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 VISUALIZING INSTEAD OF OVERLOADING: EXPLORING THE PROMISE AND PROBLEMS OF VISUAL COMMUNICATION TO REDUCE INFORMATION OVERLOAD 203\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eJeanne Mengis and Martin J. Eppler\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10.1 The Qualitative Side of Information Overload 204\u003c\/p\u003e \u003cp\u003e10.2 Causes of Information Overload 206\u003c\/p\u003e \u003cp\u003e10.3 How Information Visualization Can Improve the Quality of Information and Reduce Information Overload 208\u003c\/p\u003e \u003cp\u003e10.4 Using Visualization in Practice: Understanding the Knowing–Doing Gap 209\u003c\/p\u003e \u003cp\u003e10.5 Methods and Context of the Study 211\u003c\/p\u003e \u003cp\u003e10.5.1 Measures 211\u003c\/p\u003e \u003cp\u003e10.5.2 Procedure and Analysis 213\u003c\/p\u003e \u003cp\u003e10.6 Indications of the Knowing–Doing Gap: Visuals Are Valued, but Poorly Used 214\u003c\/p\u003e \u003cp\u003e10.7 Understanding the Knowing–Doing Gap with TAM 214\u003c\/p\u003e \u003cp\u003e10.8 Discussion 216\u003c\/p\u003e \u003cp\u003e10.9 Conclusion 217\u003c\/p\u003e \u003cp\u003e10.10 Future Research Directions 218\u003c\/p\u003e \u003cp\u003e10A.1 Appendix 219\u003c\/p\u003e \u003cp\u003eReferences 222\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM ALVOGEN 227\u003c\/p\u003e \u003cp\u003eThe Challenges of Information Overload 227\u003c\/p\u003e \u003cp\u003eStrategies for Dealing with Information Overload 228\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 DROWNING IN DATA: A REVIEWOF INFORMATION OVERLOAD WITHIN ORGANIZATIONS AND THE VIABILITY OF STRATEGIC COMMUNICATION PRINCIPLES 231\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eDavid Remund and Debashis “Deb” Aikat\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11.1 Introduction 232\u003c\/p\u003e \u003cp\u003e11.2 Defining Information Overload within Organizations 232\u003c\/p\u003e \u003cp\u003e11.3 Evolution of the Information Overload Concept in Organizations 234\u003c\/p\u003e \u003cp\u003e11.4 Implications of Information Overload within Organizations 235\u003c\/p\u003e \u003cp\u003e11.4.1 Organizational Implications 235\u003c\/p\u003e \u003cp\u003e11.4.2 Employee Implications 237\u003c\/p\u003e \u003cp\u003e11.5 Traditional Strategies for Addressing Information Overload 238\u003c\/p\u003e \u003cp\u003e11.5.1 Organizational Strategies 238\u003c\/p\u003e \u003cp\u003e11.5.2 Individual Strategies 239\u003c\/p\u003e \u003cp\u003e11.6 Strategic Communication Principles: A Viable Solution? 240\u003c\/p\u003e \u003cp\u003e11.7 Putting Strategic Communication into Practice 242\u003c\/p\u003e \u003cp\u003e11.8 Further Research 243\u003c\/p\u003e \u003cp\u003e11.9 Conclusion 243\u003c\/p\u003e \u003cp\u003eReferences 243\u003c\/p\u003e \u003cp\u003ePRACTICAL INSIGHTS FROM THE DUTCH EMPLOYERS’ ASSOCIATION 247\u003c\/p\u003e \u003cp\u003eActing as an Information Resource 248\u003c\/p\u003e \u003cp\u003eFocusing on the Added Value of Information 248\u003c\/p\u003e \u003cp\u003eCo-Creating Added Value in Interaction with Companies 249\u003c\/p\u003e \u003cp\u003eA Final Observation 250\u003c\/p\u003e \u003cp\u003eReferences 250\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 BLINDFOLDED THROUGH THE INFORMATION HURRICANE? A REVIEW OF A MANAGER’S STRATEGY TO COPE WITH THE INFORMATION PARADOX 251\u003c\/b\u003e\u003cbr\u003e Arjen Verhoeff\u003c\/p\u003e \u003cp\u003e12.1 Introduction 252\u003c\/p\u003e \u003cp\u003e12.2 Decomposing the Information Paradox 253\u003c\/p\u003e \u003cp\u003e12.2.1 The Control of the Internal Information Process 253\u003c\/p\u003e \u003cp\u003e12.2.2 The Control of the External Information Process 254\u003c\/p\u003e \u003cp\u003e12.3 A Framework to Analyze the Information Paradox 255\u003c\/p\u003e \u003cp\u003e12.3.1 Do Managers Experience Issues Regarding Information? 257\u003c\/p\u003e \u003cp\u003e12.3.2 Do Managers Use an Information Strategy? 257\u003c\/p\u003e \u003cp\u003e12.3.3 Do Managers Use a Strategy to Transform Information into Added Value? 257\u003c\/p\u003e \u003cp\u003e12.4 Illustrating the Framework with Some Dutch Empirical Evidence 258\u003c\/p\u003e \u003cp\u003e12.4.1 The Importance of an Information Strategy 258\u003c\/p\u003e \u003cp\u003e12.4.2 Preliminary Survey Among Dutch Managers 259\u003c\/p\u003e \u003cp\u003e12.5 Discussion and Conclusion: Lessons in Information Strategy 260\u003c\/p\u003e \u003cp\u003e12.5.1 Discussion 260\u003c\/p\u003e \u003cp\u003e12.5.2 Methodological Grounding 261\u003c\/p\u003e \u003cp\u003e12.5.3 Learning Points 261\u003c\/p\u003e \u003cp\u003e12.5.4 Applied Innovative Directions 262\u003c\/p\u003e \u003cp\u003e12.5.5 Toward an Innovative Research Agenda 264\u003c\/p\u003e \u003cp\u003e12.5.6 General Conclusion 264\u003c\/p\u003e \u003cp\u003eReferences 265\u003c\/p\u003e \u003cp\u003eList of References for Boxed Quotations 267\u003c\/p\u003e \u003cp\u003eAuthor Index 269\u003c\/p\u003e \u003cp\u003eSubject Index 275\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Computer networking \u0026amp; communications [\u003ca title=\"See our other books on Computer networking \u0026amp; communications\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Computer%20networking%20\u0026amp;%20communications%20%5BUT%5D%22\"\u003eUT\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-IEEE Press","offers":[{"title":"Brand New","offer_id":52417758920984,"sku":"9781118230138","price":41.96,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781118230138.jpg?v=1784507133","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/information-overload-an-international-challenge-for-professional-engineers-and-technical-communicators-paperback-softback-9781118230138","provider":"Freshly Printed Books","version":"1.0","type":"link"}