{"product_id":"improving-through-benchmarking-paperback-softback-9780787950842","title":"Improving Through Benchmarking (Paperback \/ softback) 9780787950842","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eImproving Through Benchmarking\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eRichard Y. Chang (Author), P. Keith Kelly (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787950842, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 23 July 1999\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e120 pages\u003cbr\u003e26 x 17.8 x 3 cm, 0.263 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e1. Introduction 1 \u003cp\u003e2. Benchmarking: An Overview 5\u003c\/p\u003e \u003cp\u003e3. The Seven-step Benchmarking Model 13\u003c\/p\u003e \u003cp\u003e4. Benchmarking: A Practical Example 17\u003c\/p\u003e \u003cp\u003e5. Step One: Identify What to Benchmark 21\u003c\/p\u003e \u003cp\u003e6. Step Two: Determine What to Measure 35\u003c\/p\u003e \u003cp\u003e7. Step Three: Identify Who to Benchmark 47\u003c\/p\u003e \u003cp\u003e8. Step Four: Collect the Data 55\u003c\/p\u003e \u003cp\u003e9. Step Five: Analyze Data and Determine Gap 67\u003c\/p\u003e \u003cp\u003e10. Step Six: Set Goals and Develop an Action Plan 75\u003c\/p\u003e \u003cp\u003e11. Step Seven: Monitor the Process 85\u003c\/p\u003e \u003cp\u003e12. Summary 97\u003c\/p\u003e \u003cp\u003eAppendix 101\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410652229912,"sku":"9780787950842","price":23.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787950842.jpg?v=1784246621","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/improving-through-benchmarking-paperback-softback-9780787950842","provider":"Freshly Printed Books","version":"1.0","type":"link"}