{"product_id":"improve-the-next-generation-of-continuous-improvement-for-knowledge-work-paperback-9780128095195","title":"Improve; The Next Generation of Continuous Improvement for Knowledge Work (Paperback) 9780128095195","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eImprove\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eThe Next Generation of Continuous Improvement for Knowledge Work\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\u003cp\u003eApplies lean thinking and continuous improvement cycles to a broad range of knowledge work, including IT, product development, sales and management\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eGeorge Ellis (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780128095195, Elsevier Science\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback, published 13 June 2020\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e500 pages\u003cbr\u003e22.9 x 15.1 x 3.1 cm, 0.75 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003ci\u003eImprove: The Next Generation of Continuous Improvement for Knowledge Work\u003c\/i\u003e presents lean thinking for professionals, those who Peter Drucker called knowledge workers. It translates the brilliant insights from Toyota’s factory floor to the desktops of engineers, marketers, attorneys, accountants, doctors, managers, and all those who \"think for a living.\" The Toyota Production System (TPS) was born a century ago to an almost unknown car maker who today is credited with starting the third wave of the Industrial Revolution. TPS principles, better known as lean thinking or continuous improvement, are simple: increase customer value, cut hidden waste, experiment to learn, and respect others. As simple as they are, they are difficult to apply to the professions, probably because of the misconception that knowledge work is wholly non-repetitive. But much of our everyday work does repeat, and in great volume: approvals, problem-solving, project management, hiring, and prioritization are places where huge waste hides. Eliminate waste and you delight customers and clients, increase financial performance, and grow professional job satisfaction, because less waste means more success and more time for expertise and creativity.\u003c\/p\u003e  \u003cp\u003eThis book is a valuable resource for leaders of professional teams who want to improve productivity, quality, and engagement in their organizations.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003eEndorsements xv\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003e1. 30% of what you think is wrong 1\u003c\/p\u003e \u003cp\u003e2. A brilliant insight 17\u003c\/p\u003e \u003cp\u003e3. Creating value from knowledge work 41\u003c\/p\u003e \u003cp\u003e4. The lean equation 51\u003c\/p\u003e \u003cp\u003e5. DIMINISH: Recognizing the 8 Wastes of Knowledge Work 65\u003c\/p\u003e \u003cp\u003e6. Simplify, engage, and experiment 77\u003c\/p\u003e \u003cp\u003e7. Reduce Waste #1: Discord 109\u003c\/p\u003e \u003cp\u003e8. Reduce Waste #2: Information Friction 141\u003c\/p\u003e \u003cp\u003e9. Reduce Waste #3: More-is-Better Thinking 165\u003c\/p\u003e \u003cp\u003e10. Reduce Waste #4: Inertia to Change 207\u003c\/p\u003e \u003cp\u003e11. Reduce Waste #5: No-Win Contests 219\u003c\/p\u003e \u003cp\u003e12. Reduce Waste #6: Inferior Problem Solving 229\u003c\/p\u003e \u003cp\u003e13. Reduce Waste #7: Solution Blindness 253\u003c\/p\u003e \u003cp\u003e14. Reduce Waste #8: Hidden Errors 269\u003c\/p\u003e \u003cp\u003e15. Standardize workflow 287\u003c\/p\u003e \u003cp\u003e16. Workflow improvement cycle 311\u003c\/p\u003e \u003cp\u003e17. Workflow—Checklists and expert rule sets 321\u003c\/p\u003e \u003cp\u003e18. Workflow—Problem Solve-Select 333\u003c\/p\u003e \u003cp\u003e19. Workflow—Visual management for initiatives and projects 345\u003c\/p\u003e \u003cp\u003e20. Workflow—Visual management with buffer 367\u003c\/p\u003e \u003cp\u003e21. Workflow—Kanban and Kamishibai: Just-In-Time Rationalization 401\u003c\/p\u003e \u003cp\u003e22. Workflow—Putting out “fires? 427\u003c\/p\u003e \u003cp\u003e23. Workflow—Visualizing revenue gaps 439\u003c\/p\u003e \u003cp\u003e24. Workflow—Leadership review of knowledge work 451\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Structural engineering [\u003ca title=\"See our other books on Structural engineering\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Structural%20engineering%20%5BTNC%5D%22\"\u003eTNC\u003c\/a\u003e], Industrial chemistry \u0026amp; manufacturing technologies [\u003ca title=\"See our other books on Industrial chemistry \u0026amp; manufacturing technologies\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Industrial%20chemistry%20\u0026amp;%20manufacturing%20technologies%20%5BTD%5D%22\"\u003eTD\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Butterworth-Heinemann","offers":[{"title":"Default Title","offer_id":46648656527640,"sku":"9780128095195","price":58.48,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9780128095195.jpg?v=1694093126","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/improve-the-next-generation-of-continuous-improvement-for-knowledge-work-paperback-9780128095195","provider":"Freshly Printed Books","version":"1.0","type":"link"}