{"product_id":"getting-action-from-organizational-surveys-new-concepts-technologies-and-applications-hardback-9780787979379","title":"Getting Action from Organizational Surveys; New Concepts, Technologies, and Applications (Hardback) 9780787979379","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eGetting Action from Organizational Surveys\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eNew Concepts, Technologies, and Applications\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\"This comprehensive work is a compendium of the best thinking and practice in how to design and use surveys. It will be a must have, for many years to come, for anyone who designs or uses surveys to guide managerial behavior.\"\u003cbr\u003e —\u003cb\u003eDavid Ulrich\u003c\/b\u003e, professor of business, University of Michigan, and coauthor, \u003ci\u003eThe HR Value Proposition\u003c\/i\u003e  \u003cp\u003e\"Kraut and his colleagues have made a major contribution by focusing on the issue of how to leverage surveys to create action and change. Each chapter does a great job of capturing the leading edge of practice and innovation.\"\u003cbr\u003e —\u003cb\u003eDavid A. Nadler\u003c\/b\u003e, chairman, Mercer Delta Consulting, LLC\u003cbr\u003e \u003cbr\u003e \"A terrific guide to the latest developments in survey-driven change.\"\u003cbr\u003e —\u003cb\u003eEdward E. Lawler III\u003c\/b\u003e, distinguished professor of business at the Marshall School of Business, University of Southern California; director of USC's Center for Effective Organizations; and coauthor, \u003ci\u003eBuilt to Change\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"This book takes organizational survey initiatives to a refreshing new level by emphasizing ways to leverage survey results to achieve business results.\"\u003cbr\u003e —\u003cb\u003eMirian Graddick-Weir\u003c\/b\u003e, executive vice president, human resources, AT\u0026amp;T\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eAllen I. Kraut (Edited by), AI Kraut (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780787979379, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 17 March 2006\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e672 pages\u003cbr\u003e23.1 x 15.2 x 4.1 cm, 1.043 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"...Insgesamt handelt es sich um einen sehr gut komponierten Band, der den State of the Art der Diskussion darstellt und viele konkrete Anregungen gibt, um zu vermeiden, dass Befragungen reine Alibi-Übungen bleiben. Er ist geeignet für Praktiker, die sich mit groß angelegten Veränderungsprozessen befassen, erfüllt aber auch die Ansprüche theoretisch interessierter Leser.\u003cbr\u003e (OrganisationsEntwicklung, Nr. 1\/ 2008)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003ci\u003eGetting Action from Organizational Surveys\u003c\/i\u003e provides the information industrial\/organizational psychologists and human resource professionals need to put survey results into action—action that gets results. Edited by organizational survey pioneer Allen I. Kraut and contributed to by leading-edge practitioners, this comprehensive volume outlines new concepts to the survey lexicon, new methods of collecting and delivering results, new applications to various organizational situations, and new perspectives on how to look at and understand surveys and their place within organizations.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eForeword (\u003ci\u003eAllan H. Church, Janine Waclawski\u003c\/i\u003e).  \u003cp\u003ePreface (\u003ci\u003eAllen I. Kraut\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003eThe Authors.\u003c\/p\u003e \u003cp\u003e1 Moving the Needle: Getting Action After a Survey (\u003ci\u003eAllen I. Kraut\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: New Concepts.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2 Connecting Employee Satisfaction to Business Unit Performance (\u003ci\u003eJames K. Harter, Frank L. Schmidt\u003c\/i\u003e)\u003c\/p\u003e \u003cp\u003e3 Employee Experiences and Customer Satisfaction: Toward a Framework for Survey Design with a Focus on Service Climate (\u003ci\u003eWilliam H. Macey, Benjamin Schneider\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e4 Strategic Surveys: Linking People to Business Strategy (\u003ci\u003eWilliam A. Schiemann, Brian S. Morgan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e5 The Importance of Taking Action, Not Just Sharing Survey Feedback (\u003ci\u003eAllan H. Church, David H. Oliver\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e6 Organizational Surveys as Leverage for Organization Development and Change (\u003ci\u003eW. Warner Burke\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e7 Using Linkage Rsearch to Drive High Performance: A Case Study in Organization Development (\u003ci\u003eJack W. Wiley, Bruce H. Campbell\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: New Technologies.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8 Online Surveys: Critical Issues in Using the Web to Conduct Surveys (\u003ci\u003eKristofer J. Fenlason, Kathleen Suckow-Zimberg\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e9 Online Reporting: Real Time, Real Impact, Real Opportunities (\u003ci\u003eKaren M. Barbera, Scott A. Young\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e10 What Did They Really Mean?: New and Emerging Methods for Analyzing Themes in Open-Ended Comments (\u003ci\u003ePatrick Kulesa, Ralph J. Bishop\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e11 Pulse Surveys: A Limited Approach with Some Unique Advantages (\u003ci\u003eJoe Colihan, Janine Waclawski\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e12 Oversurveying: Causes, Consequences, and Cures (\u003ci\u003eSara P. Weiner, Anthony T. Dalessio\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e13 Understanding Nonresponse and Facilitating Response to Organizational Surveys (\u003ci\u003eSteven G. Rogelberg\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14 Relative Weights of Predictors: What is Important When Many Forces are Operating (\u003ci\u003eKyle M. Lundby, Jeff W. Johnson\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e15 National Norms Versus Consortium Data: What Do They Tell Us? (\u003ci\u003eWilliam H. Macey, Larry D. Eldridge\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e16 Preparing and Presenting Survey Results to Influence Audiences (\u003ci\u003eSarah Rassenfoss Johnson\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e17 How to Create Presentations That Spark Action (Ingwer \u003ci\u003eBorg, Matthias Zimmermann\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: New Applications.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e18 Measuring Employee Opinions During Mergers and Acquisitions (\u003ci\u003eMitchell Lee Marks, Daniel Baitch\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e19 Leveraging Employee Surveys to Retain Key Employees: A Means to an End (\u003ci\u003eMitchelle A. Donovan, Scott M. Brooks\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e20 Driving Change Around the World: Employee Surveys in Global Organizations (\u003ci\u003eJohn C. Scott, Paul M. Mastrangelo\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e21 Building an Inclusive Culture: The Communicating Managers Program (\u003ci\u003eRobert J. Quinn\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e22 Reengaging Employees During Turbulent Times (\u003ci\u003eSharon E. Parker, Michael J. Schroeder, J. Thomas Bowler, Jr., Patricia L. Muldoon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e23 Best Company Lists: Using Survey Data to Assess, Recognize, and Reward Organizations (\u003ci\u003eNorman D. Costa, Peter Bachiochi\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e24 An Executive and a Survey Model: A Follow-Up Action Success Story (\u003ci\u003eTracey Carsten Roll\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eName Index.\u003c\/p\u003e \u003cp\u003eSubject Index.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Pfeiffer","offers":[{"title":"Brand New","offer_id":52410679558424,"sku":"9780787979379","price":75.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780787979379.jpg?v=1784248487","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/getting-action-from-organizational-surveys-new-concepts-technologies-and-applications-hardback-9780787979379","provider":"Freshly Printed Books","version":"1.0","type":"link"}