{"product_id":"from-teacher-to-manager-managing-language-teaching-organizations-paperback-9780521709095","title":"From Teacher to Manager; Managing Language Teaching Organizations (Paperback) 9780521709095","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eFrom Teacher to Manager\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eManaging Language Teaching Organizations\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003eA course aimed at ELT managers (eg. Directors and Assistant Director of Studies) and candidates undertaking the Cambridge ESOL International Diploma in Language Teaching Management (IDLTM).\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRon White (Author), Andrew Hockley (Author), Julie van der Horst Jansen (Author), Melissa S. Laughner (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780521709095, Cambridge University Press \u0026amp; Assessment\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback, published 2 October 2008\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e296 pages\u003cbr\u003e24.6 x 18.8 x 1.8 cm, 0.64 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis is a handbook for managers of language teaching organizations such as Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration. It provides an introduction to key concepts required by managers of language teaching organizations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management. This book is also suitable for candidates undertaking the Cambridge ESOL International Diploma in Language Teaching Management (IDLTM).\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eContents  Introduction  Chapter 1 Managing in the LTO  Chapter 2 Organisational behaviour and management  Chapter 3 Human resource management  Chapter 4 Marketing and sales  Chapter 5 Customer Service  Chapter 6 Strategic financial management  Chapter 7 Operational financial management  Chapter 8 Academic management  Chapter 9 Managing change  Chapter 10 Project management  Appendix  Glossary  References  Index\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: ELT non-book material \u0026amp; resources [\u003ca title=\"See our other books on ELT non-book material \u0026amp; resources\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22ELT%20non-book%20material%20\u0026amp;%20resources%20%5BELM%5D%22\"\u003eELM\u003c\/a\u003e], ELT resource books for teachers [\u003ca title=\"See our other books on ELT resource books for teachers\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22ELT%20resource%20books%20for%20teachers%20%5BEBAR%5D%22\"\u003eEBAR\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Cambridge University Press and Assessment","offers":[{"title":"Default Title","offer_id":46000988913944,"sku":"9780521709095","price":50.77,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9780521709095i_6b726421-eb68-41b1-b531-af5fa76e369b.jpg?v=1691380256","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/from-teacher-to-manager-managing-language-teaching-organizations-paperback-9780521709095","provider":"Freshly Printed Books","version":"1.0","type":"link"}