{"product_id":"from-business-strategy-to-it-action-right-decisions-for-a-better-bottom-line-hardback-9780471491910","title":"From Business Strategy to IT Action; Right Decisions for a Better Bottom Line (Hardback) 9780471491910","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eFrom Business Strategy to IT Action\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eRight Decisions for a Better Bottom Line\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRobert J. Benson (Author), Tom Bugnitz (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780471491910, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 19 March 2004\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e352 pages, Drawings: 61 B\u0026amp;W, 0 Color; Tables: 63 B\u0026amp;W, 0 Color; Graphs: 12 B\u0026amp;W, 0 Color\u003cbr\u003e23.6 x 16 x 2.9 cm, 0.608 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"The book provides a road map for C-level executives, including CIOs, on how to manage and invest in IT to deliver business value.\" (\u003ci\u003eCOMPUTERWORLD\u003c\/i\u003e; 11\/29\/04)\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eFrom Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as:\u003cbr\u003e * The Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company's entire IT budget\u003cbr\u003e * Methods for using IT Impact Management to establish IT culture and performance models for the business\/IT connection\u003cbr\u003e * The IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results\u003cbr\u003e * And much more\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface xxi\u003c\/p\u003e \u003cp\u003eAcknowledgments xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Define the Goals 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eToday’s Reality 2\u003c\/p\u003e \u003cp\u003eThe Entire IT Spend: Reducing Cost and Improving Bottom-Line Impact 4\u003c\/p\u003e \u003cp\u003eThe Strategy-to-Bottom-Line Value Chain 5\u003c\/p\u003e \u003cp\u003eDisconnects 6\u003c\/p\u003e \u003cp\u003eCritical Success Factors 7\u003c\/p\u003e \u003cp\u003eCompleting the Picture: The New Information Economics Practices 8\u003c\/p\u003e \u003cp\u003eSummary of the Book 13\u003c\/p\u003e \u003cp\u003eDefine the Goals: Management Agenda 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Ask the Right Questions 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Right Questions Focus on Affordability and Impact 18\u003c\/p\u003e \u003cp\u003eAffordability Questions: The Starting Point for the Right Actions 20\u003c\/p\u003e \u003cp\u003eImpact Questions: The Roadmap for the Right Actions 22\u003c\/p\u003e \u003cp\u003eExamples: Answering the Questions 24\u003c\/p\u003e \u003cp\u003eThe Contexts for Management Questions Are Planning and Budgeting Processes 26\u003c\/p\u003e \u003cp\u003eWhy Ask Affordability and Impact Questions? 26\u003c\/p\u003e \u003cp\u003eTaking Action 28\u003c\/p\u003e \u003cp\u003eChapter Summary 29\u003c\/p\u003e \u003cp\u003eAsk the Right Questions: Management Agenda 30\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Connect to the Bottom Line 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBottom-Line Impact Based on Cause and Effect 35\u003c\/p\u003e \u003cp\u003eCause and Effect Is Based on Management’s Intentions 36\u003c\/p\u003e \u003cp\u003eManagement’s Strategic Intentions 37\u003c\/p\u003e \u003cp\u003ePrinciples of IT’s Bottom-Line Impact 39\u003c\/p\u003e \u003cp\u003eSummary and Additional Implications 43\u003c\/p\u003e \u003cp\u003eConnect to the Bottom Line: Management Agenda 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Understand Costs and Resources 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 47\u003c\/p\u003e \u003cp\u003eOrigins of Portfolio Management 49\u003c\/p\u003e \u003cp\u003eIT Portfolio Management in Prioritization 51\u003c\/p\u003e \u003cp\u003ePortfolios in NIE Practices 52\u003c\/p\u003e \u003cp\u003eFour IT Portfolio Concepts 56\u003c\/p\u003e \u003cp\u003ePractical Problems in Applying Portfolio Management 62\u003c\/p\u003e \u003cp\u003eSumming Up Portfolios and Portfolio Management in Information Technology 67\u003c\/p\u003e \u003cp\u003eChapter Summary 68\u003c\/p\u003e \u003cp\u003eUnderstand Costs and Resources: Management Agenda 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Focus on the Right Things 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Goals and Principles for Right Decisions\/Right Results 74\u003c\/p\u003e \u003cp\u003eGoal 1: Actionable, Commonly Understood Strategic Intentions 74\u003c\/p\u003e \u003cp\u003eGoal 2: The Right Bottom-Line Results from IT 79\u003c\/p\u003e \u003cp\u003eGoal 3: The Right Management Culture and Management Roles 81\u003c\/p\u003e \u003cp\u003eGoal 4: Portfolios and Portfolio Management 83\u003c\/p\u003e \u003cp\u003eGoal 5: Actions and Results 84\u003c\/p\u003e \u003cp\u003eSummary of Right Decisions\/Right Results—Goals and Principles 85\u003c\/p\u003e \u003cp\u003eGoals and Principles Applied to the Strategy-to-Bottom-Line Value Chain and NIE Practices 86\u003c\/p\u003e \u003cp\u003eFocus on the Right Things: Management Agenda 88\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Adopt Effective Process to Produce Action 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Strategy-to-Bottom-Line Value Chain 92\u003c\/p\u003e \u003cp\u003eEstablishing the Process Connections 98\u003c\/p\u003e \u003cp\u003eManagement Roles 98\u003c\/p\u003e \u003cp\u003eNew Information Economics Practices 99\u003c\/p\u003e \u003cp\u003eSumming Up New Information Economics Practices 106\u003c\/p\u003e \u003cp\u003eSumming Up: Adopt Effective Process to Produce Action 107\u003c\/p\u003e \u003cp\u003eAdopt Effective Process to Produce Action: Management Agenda 109\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Tackle the Practical Problems 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Practical Perspective 111\u003c\/p\u003e \u003cp\u003eThe Practical Problems Revolve around People 112\u003c\/p\u003e \u003cp\u003eAddressing Practical Problems: IT Impact Management 113\u003c\/p\u003e \u003cp\u003ePractical Problems Getting from Strategy to Bottom-Line Impact 113\u003c\/p\u003e \u003cp\u003eThe Role of IT Impact Management 126\u003c\/p\u003e \u003cp\u003eTackle the Practical Problems: Management Agenda 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Make the Right Decisions 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Management Context for “Make the Right Decisions” 130\u003c\/p\u003e \u003cp\u003eElements of Right Decisions 132\u003c\/p\u003e \u003cp\u003eMake the Right Decisions: Two NIE Practices 141\u003c\/p\u003e \u003cp\u003eThe Prioritization Practice 141\u003c\/p\u003e \u003cp\u003eThe Alignment Practice 150\u003c\/p\u003e \u003cp\u003eMake the Right Decisions with Prioritization and Alignment 160\u003c\/p\u003e \u003cp\u003eChapter Summary 162\u003c\/p\u003e \u003cp\u003eMake the Right Decisions: Management Agenda 164\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Plan for the Right Results 167\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTwo Planning Processes 168\u003c\/p\u003e \u003cp\u003eThe Strategic Demand\/Supply Planning Practice 172\u003c\/p\u003e \u003cp\u003eThe Innovation Planning Practice 187\u003c\/p\u003e \u003cp\u003eChapter Summary: Plan for the Right Results 194\u003c\/p\u003e \u003cp\u003ePlan for the Right Results: Management Agenda 196\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Keep Score 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManagement Issues 201\u003c\/p\u003e \u003cp\u003eFrameworks and Process Overview 202\u003c\/p\u003e \u003cp\u003eResult 207\u003c\/p\u003e \u003cp\u003eCritical Success Factors: Right Decisions\/Right Results Principles in Performance Measurement 208\u003c\/p\u003e \u003cp\u003eSummary: Performance Measurement Practice 210\u003c\/p\u003e \u003cp\u003eKeep Score: Management Agenda 211\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Deal with Culture 213\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart 1: The Impact of Management Culture 214\u003c\/p\u003e \u003cp\u003ePart 2: The Need for Culture Change 217\u003c\/p\u003e \u003cp\u003ePart 3: Classification of Business\/IT Culture 218\u003c\/p\u003e \u003cp\u003ePart 4: Applying Culture Management Concepts 225\u003c\/p\u003e \u003cp\u003eDeal with Culture: Management Agenda 230\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Chart the Path to Implementation 233\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction to the Business Value Maturity Model 235\u003c\/p\u003e \u003cp\u003eMaturity Model Goals 237\u003c\/p\u003e \u003cp\u003eRequirement for Management Action 238\u003c\/p\u003e \u003cp\u003eEmbedding NIE Practices into Management Processes 240\u003c\/p\u003e \u003cp\u003eUsing the Business Value Maturity Model 242\u003c\/p\u003e \u003cp\u003eSummary: The Business Value Maturity Model 245\u003c\/p\u003e \u003cp\u003eChapter 12 Appendix A: Details of the Business Value Maturity Model 246\u003c\/p\u003e \u003cp\u003eChapter 12 Appendix B: The Development of Maturity Models 250\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Define What’s Next 253\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Methods to Establish Right Decisions\/ Right Results Goals 254\u003c\/p\u003e \u003cp\u003eSetting Goals from a Corporate Governance and Process Perspective 261\u003c\/p\u003e \u003cp\u003eThe IT Impact Management Program to Implement Right Decisions\/Right Results and NIE Practices 263\u003c\/p\u003e \u003cp\u003eConclusion to Chapter 13 267\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Answer the “So What?” Question 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy This Trip Is Necessary 271\u003c\/p\u003e \u003cp\u003eFirst, Hit the IT Improvement Zone 272\u003c\/p\u003e \u003cp\u003eThe “So What?” for the Company 273\u003c\/p\u003e \u003cp\u003eThe “So What?” for the CEO 273\u003c\/p\u003e \u003cp\u003eThe “So What?” for the CFO 274\u003c\/p\u003e \u003cp\u003eThe “So What?” for Line of Business Management 274\u003c\/p\u003e \u003cp\u003eThe “So What?” for IT Management 275\u003c\/p\u003e \u003cp\u003eThe “So What?” for the Business 276\u003c\/p\u003e \u003cp\u003eContinuing Development 276\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendices 277\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppendix A The Role of Enterprise Architecture in Right Decisions\/Right Results 277\u003c\/p\u003e \u003cp\u003eAppendix B Management Team Roles in Right Decisions\/ Right Results 283\u003c\/p\u003e \u003cp\u003eAppendix C The Development of Strategic Intentions, with Examples 289\u003c\/p\u003e \u003cp\u003eAppendix D Applying Strategic Intentions in Prioritization 297\u003c\/p\u003e \u003cp\u003eAppendix E The CFO Role in Right Decisions\/Right Results 299\u003c\/p\u003e \u003cp\u003eAppendix F The Details of the Business Value Maturity Model TM 301\u003c\/p\u003e \u003cp\u003eBibliography 313\u003c\/p\u003e \u003cp\u003eIndex 323\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52293492441368,"sku":"9780471491910","price":46.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780471491910.jpg?v=1781642150","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/from-business-strategy-to-it-action-right-decisions-for-a-better-bottom-line-hardback-9780471491910","provider":"Freshly Printed Books","version":"1.0","type":"link"}