{"product_id":"foundations-of-health-care-management-principles-and-methods-paperback-softback-9780470932124","title":"Foundations of Health Care Management; Principles and Methods (Paperback \/ softback) 9780470932124","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eFoundations of Health Care Management\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003ePrinciples and Methods\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eBernard J. Healey (Author), Marc C. Marchese (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470932124, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 12 October 2012\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e560 pages\u003cbr\u003e23.4 x 17.8 x 2.8 cm, 0.875 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eFoundations of Health Care Management\u003c\/p\u003e \u003cp\u003eLeaders and managers throughout the health care system are facing ever more challenging changes in the way care is delivered, paid for, and evaluated. \u003ci\u003eFoundations of Health Care Management: Principles and Methods\u003c\/i\u003e offers an innovative, concise, reader-friendly introduction to health care management and administration. It addresses the need for new skills in managers of health care facilities and for those planning to enter health care management positions. The book covers such critical topics as leadership training, change management, conflict management techniques, culture building, quality improvement, and communications skills, as well as collaboration in the improvement of population health.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eFoundations of Health Care Management\u003c\/i\u003e also concentrates on innovations and describes steps in the transition to more decentralized and creative approaches to the management of health care facilities. The book covers physician management from the physician's viewpoint, a valuable perspective for health care managers.\u003c\/p\u003e \u003cp\u003eThe book serves important dual purposes for faculty and students by providing both insights into the health care field as well as foundational content on essential management and leadership competencies. A full set of support materials is available for instructors at the book's companion Web site.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eTables and Figures xi\u003c\/p\u003e \u003cp\u003eIntroduction xvii\u003c\/p\u003e \u003cp\u003eThe Authors xxi\u003c\/p\u003e \u003cp\u003eThe Contributors xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction to Health Care Management\u003c\/p\u003e \u003cp\u003eChapter 1 Critical Issues for the Future of Health Care in the United States 3\u003c\/p\u003e \u003cp\u003eHealth Care Reform Legislation 11\u003c\/p\u003e \u003cp\u003eErrors in Health Care 12\u003c\/p\u003e \u003cp\u003eChanging the Health Care System 13\u003c\/p\u003e \u003cp\u003eEmphasis on Effi ciency in Health Care Delivery 19\u003c\/p\u003e \u003cp\u003eBuilding a New Process for Health Care Delivery 21\u003c\/p\u003e \u003cp\u003eProductivity and Prioritization in Health Care 28\u003c\/p\u003e \u003cp\u003eChapter 2 Health Care Management 33\u003c\/p\u003e \u003cp\u003eManagement Theory 35\u003c\/p\u003e \u003cp\u003eManagement Innovation 44\u003c\/p\u003e \u003cp\u003eManagerial Skills 46\u003c\/p\u003e \u003cp\u003eManagement Functions 47\u003c\/p\u003e \u003cp\u003eSelf-Managed Work Teams 50\u003c\/p\u003e \u003cp\u003eHealth Services Management 53\u003c\/p\u003e \u003cp\u003eManagement of Technology 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging the External Environment\u003c\/p\u003e \u003cp\u003eChapter 3 Strategy and Structure: Choosing the\u003c\/p\u003e \u003cp\u003ePath to Success 67\u003c\/p\u003e \u003cp\u003eStrategic Management and Structure 68\u003c\/p\u003e \u003cp\u003eThe Strategic Management Process 72\u003c\/p\u003e \u003cp\u003eOrganizational Design and Structure 86\u003c\/p\u003e \u003cp\u003ePhysician Organizations: A Closer Look 98\u003c\/p\u003e \u003cp\u003eTechnology and Structure 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePA R T T H R E E\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Human Performance in Organizations\u003c\/p\u003e \u003cp\u003eChapter 4 Leadership as Plural 105\u003c\/p\u003e \u003cp\u003eLeadership Basics 108\u003c\/p\u003e \u003cp\u003eLeadership Theory 112\u003c\/p\u003e \u003cp\u003eEmployee Participation 119\u003c\/p\u003e \u003cp\u003eCreating a Vision of Health Care Delivery 120\u003c\/p\u003e \u003cp\u003eEmpowerment and Responsibility 122\u003c\/p\u003e \u003cp\u003eImproving Health Outcomes 123\u003c\/p\u003e \u003cp\u003eLeadership and Culture 125\u003c\/p\u003e \u003cp\u003eAdding Value in Health Care Delivery 131\u003c\/p\u003e \u003cp\u003eChapter 5 Change, Motivation, and Innovation: Creating a Culture of Excellence 135\u003c\/p\u003e \u003cp\u003eThe Change Process in Health Care Delivery 138\u003c\/p\u003e \u003cp\u003eThe Secret of Motivating Health Care Employees 142\u003c\/p\u003e \u003cp\u003eThe Need for Innovation in Health Care 148\u003c\/p\u003e \u003cp\u003eThe Effects of Culture Development on Motivation, Innovation, and the Facilitation of Change 154\u003c\/p\u003e \u003cp\u003eChapter 6 Communication: Can You Hear Me Now? 161\u003c\/p\u003e \u003cp\u003eCommunication Methods and Skills 165\u003c\/p\u003e \u003cp\u003eHow to Build Trust in Relationships 172\u003c\/p\u003e \u003cp\u003eCommunicating to Build a Thick Culture 176\u003c\/p\u003e \u003cp\u003eCommunicating to Motivate 178\u003c\/p\u003e \u003cp\u003eCommunication Problems and Medical Errors 182\u003c\/p\u003e \u003cp\u003eCommunicating to Innovate 185\u003c\/p\u003e \u003cp\u003eCommunicating to Add Value to Health Care Delivery 186\u003c\/p\u003e \u003cp\u003eChapter 7 Physician Management 191\u003c\/p\u003e \u003cp\u003eChanging Environment for Physicians 195\u003c\/p\u003e \u003cp\u003ePhysician Management Concerns 201\u003c\/p\u003e \u003cp\u003ePhysician Reimbursement Issues 207\u003c\/p\u003e \u003cp\u003ePatient Quality of Care Concerns 212\u003c\/p\u003e \u003cp\u003ePhysician Concerns 215\u003c\/p\u003e \u003cp\u003eProfessional Ethical Concerns 225\u003c\/p\u003e \u003cp\u003ePolitical and Legal Affi liations and Concerns 228\u003c\/p\u003e \u003cp\u003ePhysician Management Models 231\u003c\/p\u003e \u003cp\u003ePhysicians as Managers 234\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreating a High-Performance Workplace\u003c\/p\u003e \u003cp\u003eChapter 8 Human Resources Management and Health Care 245\u003c\/p\u003e \u003cp\u003eThe Role of Human Resources Professionals in Organizations 247\u003c\/p\u003e \u003cp\u003eRights of Employees and Employers 250\u003c\/p\u003e \u003cp\u003eCritical Employee Attitudes Toward Work 257\u003c\/p\u003e \u003cp\u003eUnions and the Health Care Industry 263\u003c\/p\u003e \u003cp\u003eEvaluating the Management of Human Resources 269\u003c\/p\u003e \u003cp\u003eChapter 9 Staffi ng Health Care Organizations: Recruitment and Selection 281\u003c\/p\u003e \u003cp\u003eBeginning the Staffi ng Process 282\u003c\/p\u003e \u003cp\u003eRecruitment 289\u003c\/p\u003e \u003cp\u003eSelection 302\u003c\/p\u003e \u003cp\u003eChapter 10 Employee Performance Improvement: The Pursuit of Quality Care 317\u003c\/p\u003e \u003cp\u003eEmployee Orientation and Mentoring 318\u003c\/p\u003e \u003cp\u003eEmployee Training 321\u003c\/p\u003e \u003cp\u003ePerformance Appraisal 334\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePA R T F I V E\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSpecial Areas of Health Care Management\u003c\/p\u003e \u003cp\u003eChapter 11 Health Care Marketing: Speaking the Language 351\u003c\/p\u003e \u003cp\u003eThe Marketing Process 352\u003c\/p\u003e \u003cp\u003eKey Marketing Concepts 355\u003c\/p\u003e \u003cp\u003eThe Health Care Consumer 372\u003c\/p\u003e \u003cp\u003eMarketing Strategy 374\u003c\/p\u003e \u003cp\u003eUsing Marketing Research in Health Care Delivery 378\u003c\/p\u003e \u003cp\u003eEmerging Trends in Health Care Marketing 384\u003c\/p\u003e \u003cp\u003eChapter 12 Financial Management: Show Me the Money 389\u003c\/p\u003e \u003cp\u003eOur Health Care System: What We Fund 391\u003c\/p\u003e \u003cp\u003eThe Cost of Health Care, and Historical and Projected National Spending 394\u003c\/p\u003e \u003cp\u003eGovernment Health Care Intervention Efforts and the History of Health Insurance 402\u003c\/p\u003e \u003cp\u003eCharacteristics of Health Care Finance 406\u003c\/p\u003e \u003cp\u003eFinancial Challenges Confronting Providers, Third-Party Payers, and Patients 409\u003c\/p\u003e \u003cp\u003eCost-Effectiveness and Reform 412\u003c\/p\u003e \u003cp\u003eChapter 13 Ethics, the Law, and Doing Good 423\u003c\/p\u003e \u003cp\u003eEthics in the World of Health Care 425\u003c\/p\u003e \u003cp\u003eAutonomy 427\u003c\/p\u003e \u003cp\u003eNonmalefi cence and Benefi cence 430\u003c\/p\u003e \u003cp\u003eJustice 433\u003c\/p\u003e \u003cp\u003eMorality 435\u003c\/p\u003e \u003cp\u003eCodes of Ethics 439\u003c\/p\u003e \u003cp\u003eEthics Committees 441\u003c\/p\u003e \u003cp\u003eDiscrimination Issues in Health Care 443\u003c\/p\u003e \u003cp\u003eTechnology and Ethics 447\u003c\/p\u003e \u003cp\u003eChapter 14 A Look into the Future of Health Services 455\u003c\/p\u003e \u003cp\u003eEconomic Issues in Health Care 458\u003c\/p\u003e \u003cp\u003eReengineering Health Care Delivery 459\u003c\/p\u003e \u003cp\u003eThe Role of Leadership in Reengineering Health Care 467\u003c\/p\u003e \u003cp\u003eThe Importance of Organizational Culture in Reengineering Health Care 470\u003c\/p\u003e \u003cp\u003eConsumer Empowerment 472\u003c\/p\u003e \u003cp\u003eInnovation in Health Care Delivery 475\u003c\/p\u003e \u003cp\u003eThe Importance of Trust, Brand, and Reputation 478\u003c\/p\u003e \u003cp\u003eOther Signifi cant Forces Facing the Health Care Manager 480\u003c\/p\u003e \u003cp\u003eReferences 485\u003c\/p\u003e \u003cp\u003eIndex 521\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Medicine: general issues [\u003ca title=\"See our other books on Medicine: general issues\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Medicine:%20general%20issues%20%5BMB%5D%22\"\u003eMB\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52278118809880,"sku":"9780470932124","price":60.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470932124.jpg?v=1781458427","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/foundations-of-health-care-management-principles-and-methods-paperback-softback-9780470932124","provider":"Freshly Printed Books","version":"1.0","type":"link"}